Deck 8: Secondary Stakeholders: The Government, the Media and Non-Governmental Organizations

Question 1

Governments are considered as regulative institutions that can constrain and regularize behaviors and actions through its:

A)Capacity to establish rules
B)Capacity to inspect and review conformity
C)Capacity to manipulate consequences to reinforce behaviors
D)All of the above
E)None of the above

Answer 1

D

Question 2

The government is one of the most important __________ stakeholders.

A)Primary
B)Secondary
C)Silent
D)Principal
E)Arbitrary

Answer 2

B

Question 3

The full sequence of procedures necessary for a business to purchase property from another business and transfer the title to the buyer's name is referring to what?

A)Registration of property
B)Full disclosure
C)Ethical purchasing
D)Business to Business
E)Enforcement of contract

Answer 3

A

Question 4

The time it takes to resolve a contract dispute, the number of procedures needed to file suits are both indicators of which of the following aspect of the World Bank's Doing Business project?

A)Registration of property
B)Full disclosure
C)Protection of investors
D)Ethical purchasing
E)Enforcement of contract

Question 5

Which of the following is NOT true of registration of property?

A)Registration of property allows a company to use such asset as guarantee for loans
B)Registration of property allows firms to rightfully own property
C)Formal property ownership allows company to use such assest as guarantee for other financial funds
D)Registration of property is not critical for women starting their own business
E)All of the above are true

Question 6

What regulation was passed in 2002 as a result of the accounting scandals at companies such as Enron and WorldCom?

A)The Sarbanes-Oxley Act
B)The Smith-Cooper Act
C)The Accounting Regulation Act
D)The Foreign Corrupt Practices Act
E)None of the above

Question 7

What are the main goals of the Sarbanes-Oxley Act?

A)To improve financial reporting
B)To restore investor confidence
C)To ensure that accounting practices were being rigorously followed
D)All of the above
E)None of the above

Question 8

_______ regulations are aimed at improving the lives of individuals in society.

A)Social
B)Economic
C)Physical
D)Monetary
E)Financial

Question 9

Which of the following is NOT a social goal of social regulation?

A)Protection of consumers
B)Providing employees with a safe and healthy work environment
C)Providing workers with equal opportunity at work
D)Providing companies with a way to maximize profits
E)All of the above are true

Question 10

_______ regulation is focused on correcting problems associated with the proper functioning of the market.

A)Social
B)Economic
C)Restorative
D)Secondary
E)Primary

Question 11

Which of the following are examples of corporate public activity?

A)Lobbying
B)Campaign contributions
C) Operation of a government relations office
D)All of the above
E)None of the above

Question 12

Which of the following is NOT a reason for economic regulation?

A)To counter negative aspects of the market
B)To tackle market failures such as when firms have monopolistic powers
C)The 1960s saw a severe decline in economic regulations
D)Economic regulations are aimed at improving the lives of individuals in society
E)All of the above are true

Question 13

Which of the following does not represent the media as a powerful secondary stakeholder?

A)Newspapers
B)Television
C)The internet
D)The government
E)All of the above are true

Question 14

How can the media affect the public's attitudes and behaviors?

A)Simply by increasing knowledge about business ethics issues
B)It can influence the public as the public identifies with the television or radio personalities communicating the message
C)Can affect people though the third-person effect
D)All of the above
E)None of the above

Question 15

The ___ implies that people exposed to media generally think that such messages have much greater influence on others than themsevles

A)Indirect effect
B)Neutral party effect
C)Second person effect
D)Secondary effect
E)Third person effect

Question 16

One of the most prominent theories explaining indirect effects of the media is known as the ______ effect.

A)First-person effect
B)Secondary
C)Third-person
D)Direct-to-consumer
E)Corporate public activity

Question 17

Which of the following describes salience analysis?

A)Measured by the number of times a company is mentioned in selected outlets
B)Whether the company is being portrayed in a positive, neutral, or negative
C)Represents routine media scan to discover what is being said
D)All of the above
E)None of the above

Question 18

When a company scans the media to compare media portrayal with that the company is saying itself, it is conducting

A)First-person analysis
B)Salience analysis
C)Contradiction analysis
D)Sentiment analysis
E)Theme analysis

Question 19

When a company scans media to determine whether it is being portrayed in a positive, neutral or negative way, it is conducting which form of media analysis?

A)Salience
B)Theme and contradiction
C)Problem and solution
D)Contradiction analysis
E)Sentiment analysis

Question 20

Which of the following is NOT a form of media analysis?

A)Salience and sentiment analysis
B)Theme and contradiction analysis
C)Problem and solution analysis
D)Cause and effect analysis
E)All of the above are examples of media analysis

Question 21

Special interest groups, activist groups, social movement organizations, and charities are all examples of _________.

A)Non-governmental organizations
B)Governmental organizations
C)Protest groups
D)  Quasi-governmental organizations
E)None of the above

Question 22

Which of the following is true regarding the strategy of NGOs?

A)NGOs can adopt a confrontational strategy only
B)NGOs always cooperate with the multinationals they are working with
C)NGOs can influence companies indirectly
D)All of the above
E)None of the above

Question 23

One of the key steps of the stakeholder analysis that experts suggest companies should adopt is:

A)Stakeholder engagement
B)Stakeholder introduction
C)Stakeholder analysis
D)All of the above
E)None of the above

Question 24

Trade associations, industry groups represent which form of NGO?

A)Social purpose NGO
B)Non-membership NGO
C)Corporate public activity NGO
D)Membership NGO
E)None of the above

Question 25

… refers to analysis of media to determine whether ongoing media coverage is portraying the company under some specific theme.

A)Theme and contradiction analysis
B)Salience and sentiment analysis
C)Problem and solution analysis
D)NGO analysis
E)None of the above

Question 26

… refers to groups or entities that have an indirect impact on the company's survival and strategic activities

A)Primary stakeholders
B)Secondary Stakeholders
C)Silent stakeholders
D)Principal Stakeholders
E)Arbitrary Stakeholders

Question 27

Sarbanes-Oxley was created because of the unethical behaviors of which company (s)

A)Enron
B)WorldCom
C)Walmart
D)Both a.and b.
E)All of the above

Question 28

What is/ are the goal (s) of social regulation?

A)Protection of consumers
B)Providing employees with a safe and healthy work environment
C)Providint workers with equal opportunity at work
D)All of the above
E)None of the above

Question 29

Which of the following are reasons companies engage in corporate public activity?

A)Influence legislation pertaining to their operations
B)Get access to governmental resources
C)Positively affect its performance
D)All of the above
E)None of the above

Question 30

What are secondary stakeholders? Briefly discuss two important secondary stakeholders and their effect on companies.

Question 31

What is government regulation? Discuss two key elements of the World Bank Doing Business project in the context of government regulation.

Question 32

How can the government influence companies? Why is such influence important?

Question 33

What is the media? Discuss the three key aspects of media analysis.

Question 34

What are NGOs? Discuss some of the key ways NGOs can influence companies.