Question 1

Which of the following refers to feelings that occur in interpersonal communication or relationships?&#10;A) mood&#10;B) basic emotions&#10;C) social emotions&#10;D) hostile emotions

Accepted Answer

Social emotions refer to feelings that occur in interpersonal communication or relationships, such as empathy, jealousy, guilt, and shame. Mood (A) is a general and long-lasting emotional state, while basic emotions (B) are universal and biologically based emotions, such as happiness, anger, and fear. Hostile emotions (D) refer specifically to negative emotions that involve hostility, such as anger, rage, and spite.

Question 2

What is the difference between mood and emotion?&#10;A) Moods are pervasive and lasting states while emotions are fleeting responses to particular situations.&#10;B) Moods are fleeting responses to particular situations while emotions are pervasive and lasting states.&#10;C) Moods affect interpersonal communication while emotions do not.&#10;D) Emotions affect interpersonal communication while moods do not.

Accepted Answer

Moods are long-term emotional states that are not necessarily tied to a particular event, while emotions are short-term responses to specific events or situations. Moods tend to be less intense than emotions and can last for an extended period of time. Emotions, on the other hand, are typically more intense but shorter in duration. Moods can also be described as affecting a person's overall perspective, while emotions tend to be more situational.

Question 3

Carey was recently dumped by his girlfriend and he's having a tough time coping with the situation. He has been feeling depressed and lonely without Stella in his life. What type of social emotions did Carey experience in response to his break-up?

A) affectionate emotions
B) self-conscious emotions
C) melancholic emotions
D) hostile emotions

C

Accepted Answer

Carey experienced melancholic emotions in response to his break-up, which include feelings of sadness, depression, and loneliness.

Question 4

Which of the following statements correctly defines appraisals, as they apply to the experience of emotion?&#10;A) Appraisals are self-perceptions of your own emotional state - they tell you how you feel.&#10;B) Appraisals are judgments about whether circumstances will interfere with your goals.&#10;C) Appraisals are evaluations of your physiological state that help you determine how you feel.&#10;D) Appraisals are judgments about a communication partner's emotions based on nonverbal markers.

Accepted Answer

Appraisals, as they apply to the experience of emotion, refer to the cognitive evaluations or judgments that individuals make about whether a situation is beneficial or harmful to their well-being and whether it is relevant to their goals or concerns. These evaluations then determine the nature, intensity, and duration of emotional responses. Therefore, option B, which refers to judgments about the interference of circumstances with one's goals, accurately defines appraisals.

Question 5

Which of the following social emotions is an example of a self-conscious emotion?&#10;A) joy&#10;B) grief&#10;C) guilt&#10;D) hurt

Accepted Answer

Guilt is a self-conscious emotion as it is related to one's own evaluation of their behavior and actions. It involves feelings of remorse or regret for violating internalized standards or expectations. Joy, grief, and hurt are not self-conscious emotions, as they are not related to one's own evaluation of themselves or their actions.

Question 6

Which emotion are you most likely to feel when something of value has been lost and can't be recovered?&#10;A) anger&#10;B) sadness&#10;C) fear&#10;D) shame

Accepted Answer

When something of value has been lost and can't be recovered, the most likely emotion to feel is sadness.

Question 7

After a phone call with her mom, you realize that your girlfriend is now incredibly angry. Most likely, your girlfriend&#8230;.&#10;A) Perceives that an injustice is interfering with a desired goal.&#10;B) Something of value has been lost and can't be recovered.&#10;C) An unpleasant outcome is possible, but not certain.&#10;D) Perceives that she has behaved in a way that violates her moral ideals.

Accepted Answer

Perceiving an injustice that interferes with a goal is likely to cause anger as it implies an obstacle in achieving a desired outcome. The fact that the phone call with her mom caused this reaction indicates that there was likely an issue or unfairness that made her upset.

Question 8

Which component of emotions refers to the behaviors that emotions compel us to perform?&#10;A) self-perceptions&#10;B) physiological changes&#10;C) nonverbal markers&#10;D) action tendencies

Accepted Answer

Action tendencies refer to the behaviors that emotions compel us to perform, such as approaching or avoiding certain stimuli. Self-perceptions, physiological changes, and nonverbal markers are all components of emotions, but do not specifically refer to behaviors.

Question 9

What is the action tendency associated with the emotion embarrassment?&#10;A) attack&#10;B) retreat&#10;C) make amends&#10;D) escape

Accepted Answer

The answer of What is the action tendency associated with...

Question 10

Jeff wanted to play a practical joke on Alex, so he logged onto Alex's Facebook account and posted links to you tube videos of people telling racist jokes. When Alex discovered the violation, he identified Jeff as the source of the posts and people commented on the post in ways that attacked Jeff for his behavior. If Jeff felt shame over the situation, what actions would he be compelled to perform?

A) Attack Alex for not understanding that it was just a joke.
B) Engage the conversation to promote her point of view.
C) Apologize to make amends for her actions.
D) Escape from the situation staying off Facebook and pretending it never happened.

Accepted Answer

Jeff should apologize for his actions in order to take responsibility for his behavior and make amends with Alex and anyone else who may have been offended by the posts. Attacking Alex or trying to argue for his point of view would likely only make the situation worse. Avoiding the situation would not address the harm that was caused and would not help Jeff learn from his mistake.

Question 11

Roger got passed over for a promotion at work and he is so angry about it because his boss had all but promised him that he would get it. Given that emotions drive specific action tendencies, which action is Roger most likely to take in response to his anger?

A) He will work longer hours to prove that he deserved the promotion so that he doesn't get passed over next time.
B) He will take some time off work so that he doesn't have to face everyone in the office who know he didn't get the promotion.
C) He will apologize to his boss for disappointing him.
D) None of the above would be a likely action tendency in response to his anger.

Accepted Answer

The answer of Roger got passed over for a promotion...

Question 12

What is emotional intelligence?&#10;A) It is the ability to recognize or identify emotional nuances.&#10;B) It is the ability to promote or suppress emotional experiences as appropriate.&#10;C) It is the ability to understand how emotions work.&#10;D) All of the above correctly describe emotional intelligence

Accepted Answer

The answer of What is emotional intelligence?&#10;A) It is the...

Question 13

Rodney recently discovered that his wife has developed a very intimate relationship with a man she works with. In an effort to get her to see how wonderful he is as a husband, and to help him feel like he still has control over the situation, he decides to start surprising his wife with flowers and surprise date nights. What goal does Rodney have for his communication about jealousy?

A) maintain the relationship
B) recover self-esteem
C) reduce uncertainty
D) retaliate against the partner

Accepted Answer

The answer of Rodney recently discovered that his wife has...

Question 14

Which statement best defines the physiology of emotions?&#10;A) How we perceive and label the feelings we perceive in ourselves.&#10;B) The physical changes that occur within body systems when we experience emotions.&#10;C) The changes in our appearance that coincide with the experience of emotions.&#10;D) The behaviors that emotions compel us to physically enact.

Accepted Answer

The answer of Which statement best defines the physiology of...

Question 15

Which statement correctly defines cultural display rules and how they affect emotional expression?&#10;A) Display rules tell cultural group members when, where, and how emotions should be expressed.&#10;B) Display rules tell cultural group members what emotions should be experienced.&#10;C) Display rules tell cultural group members the physiological changes that should co-occur with emotions.&#10;D) All of the above are correct

Accepted Answer

The answer of Which statement correctly defines cultural display rules...

Question 16

Which statement correctly distinguishes between emotional experiences of hurt and grief?&#10;A) Hurt is a basic emotion, whereas grief is a blended emotion.&#10;B) Hurt involves feelings of despair, panic, and guilt, whereas grief involves feelings of sadness, fear, and anger.&#10;C) Hurt is a blended emotion, whereas grief is a basic emotion.&#10;D) Hurt involves feelings of sadness, fear, and anger, whereas grief involves feelings of despair, panic, and guilt.

Accepted Answer

The answer of Which statement correctly distinguishes between emotional experiences...

Question 17

Jealousy is a blended emotion that involves varying degrees of love, anger, and fear. When people experience mostly anger as part of their jealousy feelings, which of the following outcomes is most likely?

A) They are compelled to express their devotion to the relationship, which increases relationship satisfaction.
B) They are compelled to express their plans to get revenge, which decreases relationship satisfaction.
C) They are compelled to avoid communication with the partner, which decreases relationship satisfaction.
D) None of the above is correct.

Accepted Answer

The answer of Jealousy is a blended emotion that involves...

Question 18

Which of the following is NOT true of your self-perceptions of emotion?&#10;A) They reflect how you label and interpret your feelings, which affects your experiences.&#10;B) They allow you to define your feelings for yourself and others.&#10;C) They allow you to control your feelings and the reactions of others.&#10;D) Putting them into words helps you better understand your feelings.

Accepted Answer

The answer of Which of the following is NOT true...

Deck 7: Emotions and Communication