Deck 12: Multicultural Leadership, Politics and Influence, Collaboration, and Social Entrepreneurship

Question 1

Define ethnocentric orientation.

A) A universal standard built on one cultural orientation.
B) A commitment to advance diverse people.
C) A standard to evaluate the climate of the workplace.
D) To be politically correct on multicultural issues

Answer 1

A

Question 2

Complete the rest of this sentence. Exclusion is a problem if:

A) people are internally prevented from participating due to their own lack of ambition or self-selection.
B) people are physically prevented from participating; if there are barriers physically or emotional, to an activity; or if they risk negative consequences by their participation.
C) people are emotionally prevented from participating; only if there are emotional barriers to an activity, but they do not risk negative consequences by their participation
D) People are externally prevented from participating due to the lack of education and resulting schools attended.

Answer 2

B

Question 3

Select the one choice that is not the mission of multicultural leadership.

A) Be inclusive.
B) Value multiple perspectives.
C) Reflect the vitality, values, and voices of our diversity at all levels of organizations and society.
D) Cater to the in-crowd.

Answer 3

D

Question 4

Define assimilation.

A) Be inclusive. Value multiple perspectives.
B) A universal standard built on one cultural orientation.
C) To remove the cultural, national, ethnic differences of one's previous habits of daily life in order to become part of a new culture
D) Participation in negative consequences due to lack of diversity.

Question 5

What is the alternative to hierarchal pluralism?

A) Egalitarian Pluralism
B) Humanitarian Pluralism
C) Acculturation Pluralism
D) There isn't an alternative

Question 6

Select which is not a cause of cultural friction at work according to Brett et al.

A) Direct versus indirect communication
B) Employee Benefits
C) Middle-class formal English, accents, and fluency
D) Evolving attitudes toward hierarchy and authority

Question 7

What influential characteristic does a leader not bring to your life?

A) Trust
B) Stability
C) Chaos
D) Hope

Question 8

What is not one of Gentry and Leslie's four workplace behavior strategies?

A) Participate in office politics to strategically position yourself.
B) Read the situation.
C) Mingle strategically.
D) Leave them with a good impression.

Question 9

What is not a product of influence tactics?

A) Compliance
B) Dominance
C) Resistance
D) Commitment

Question 10

Increasing your political coalition by increasing the number of influential leaders in your inner circle is only positive influence if:

A) The purpose is to position yourself with your boss so you can be entrusted with more assignments.
B) The purpose is to position yourself in the community to be seen as a leader.
C) The purpose is to position yourself to be able to lobby government officials.
D) The purpose is to increase the success of the team and the organization.

Question 11

Which is not one of Sharlatt & Smith's four core tactics of influence?

A) Rational persuasion
B) Inspirational appeals
C) Supervisory demands
D) Consultation

Question 12

Which is not one of Cialdini's six principles of influence and persuasion?

A) Honesty
B) Liking
C) Social proof
D) Scarcity

Question 13

Collaboration is a mutually beneficial and well-defined _____________ entered into by two or more _______________ to achieve results they are more likely to achieve together than alone.

A) Results and relationships
B) Organization and relationships
C) Relationship and organizations
D) Organization and results

Question 14

The six factors that influence successful collaboration among organizations are the environment, process and structure, membership characteristics, communication, ___________ and _________.

A) compromise and leadership
B) community and social climate
C) adaptability and relationships
D) purpose and resources

Question 15

What is the definition of an alliance?

A) It is a relationship between organizations that is hap-hazardously formed to accomplish goals that benefit the community.
B) It is a relationship between partners that is strategically formed to accomplish goals that benefit the community while strengthening the partners.
C) It is a partnership between organizations that is formed to avoid goals that will help the community.
D) It is a relationship between partners that is strategically formed to accomplish goals that benefit the community while weakening the partners.

Question 16

What are the changing relationship steps of a growing alliance?

A) Cooperation to Coordination to Collaboration to a Merger
B) Coordination to Cooperation to Merger to Collaboration
C) Coordination to Cooperation to Collaboration to Merger
D) Cooperation to Coordination to Merger to Collaboration

Question 17

What is not a successful step in achieving a successful collaboration?

A) Invite the stakeholders to the table.
B) Listen to the needs and voices of each represented group, and affirm the value of the talents and ideas represented there.
C) One organization determines the solution that the other organization must follow.
D) Explore many ideas for solving the needs and concerns at hand.

Question 18

What is not a descriptor of a social entrepreneur?

A) Aims to create social value.
B) Exercised whether as an individual or a group.
C) Willing to accept above risk in the creation process.
D) Is only interested in making money.

Question 19

_____________________ and _________________ are the biggest challenges for social entrepreneurs.

A) Leadership and scarcity
B) Resource identification and development
C) Development and leadership
D) Collaborators and resources identification

Question 20

The definition of acculturation is it embraces cultures of the previous time and the new location, while supporting a flexible adaptation that allows immigrants to "cross-over" by retaining their cultural pride and heritage.

Question 21

Because a disproportionate number of women are in the human services field, there are also a greater proportion of women in leadership positions.

Question 22

Hierarchal pluralism creates in-groups and out-groups, frequently made up of employees who have become isolated and estranged in the workplace.

Question 23

Multicultural teams bring richness to the organization because of their potential to innovate, knowledge of diverse communities and related markets, as well as an attention to culturally sensitive client services.

Question 24

Politics is a negative "game" built on bullying, favoritism, self-interest, and sabotage.

Question 25

Politics and influence work hand-in-hand developing relationships between leaders and followers.

Question 26

Being politically smart has no effect on your ability to influence others.

Question 27

A mentor has nothing to do with building your network, they focus on the inner-self only.

Question 28

Leaders sell products and services as opposed to ideas and visions.

Question 29

Although there are no absolute rules about which tactics to use with which individuals, the two most successful tactics are typically rational persuasion and consultation

Question 30

If funding is the only reason to be together in an alliance, there is no collaboration.

Question 31

Forming a collaboration can fix your organization's financial, leadership, program, or organizational problems.

Question 32

The mission, strategic plans, communication, structure, and decision making, among other items, should be included in the alliance memorandum of understanding

Question 33

Social entrepreneurs answer the call to "what if" and create new programs, services, products, organizations, and collaborations.

Question 34

Only individuals can assume the title of social entrepreneur.

Question 35

Describe destino and vision quest.

Question 36

Explain whether women assimilated or acculturated in the workforce and what that meant for women.

Question 37

What role does trust play in building relationships where we grant people the opportunity to have influence in our life?

Question 38

Why is it important to determine the appropriate action before acting in the workplace, according to Gentry and Leslie?

Question 39

Which influence outcome is better: Resistance, Compliance, or Commitment? And why?

Question 40

There are 11 suggestions for being politically savvy by Gentry and Leslie. Name six of them.

Question 41

Compare and contrast Personal Appeals and Pressure as defined by Sharlatt and Smith in their seven supplementary influence tactics.

Question 42

What is the difference between a collaboration and a merger?

Question 43

Why is power an important concern in an alliance prior to making an organizational commitment?

Question 44

Why are collaborations common among human services organizations?

Question 45

What is the difference between sunshine power and shadow power?

Question 46

Name five of the ten talents for social entrepreneurs that Gallop revealed.

Question 47

What are the eight variables that support future growth according to Sharir and Lerner? Select the variable you think is most important and state why.

Question 48

Describe egalitarian pluralism and how it affects the human services sector.

Question 49

Describe Brett et al.'s four recommendations for leading multicultural teams in a challenging circumstance as a future human services' leader?

Question 50

Draw an Influence Map of your contacts to date as they connect to your chosen profession in the human services sector. Use the method as demonstrated in the textbook. Analyze.
Who in the surrounding ovals were close connections?
Who in the more distant ovals were those you want to meet? How can they help you?

Question 51

List Cialdini's six principles of influence and persuasion as a leader of a team, and state how you would persuade a team member using one of the principles to perform a task they were less than enthusiastic about?

Question 52

Employ Forming, Storming, Norming, and Performing stages of group development to describe how internal change occurs in a collaboration.

Question 53

There are several organizational perspectives that must be studied and discussed before an organization agrees to partner with others. They include ideology, leadership, power, history, competition, and resources. Select two topics from this list and describe the risks in a collaboration if organizations enter blindly into a collaboration.