Deck 9: Human Resource Management

Question 1

The functions, policies, and activities a police department uses to manage its personnel resources is known as.

A) management by objectives
B) scientific management
C) human resource management
D) human relations management

Answer 1

C

Question 2

The task specialization that exists in the majority of police departments today reflects the concepts of

A) scientific management
B) human resource management
C) strategic human resource management
D) human relations management

Answer 2

A

Question 3

Strategic human resource management concepts reflect all of the following EXCEPT:

A) a department's success is based upon the development and management of its people
B) human resource management should should fit with the department's strategic direction
C) it considers the employee as just a factor in the production effort
D) organizational goals and human needs should be mutual and compatible

Answer 3

C

Question 4

The standard of proof in workplace sexual harassment cases is when:

A) more women are hired than male employees
B) the harassment creates an intimidating, offensive, and hostile work environment
C) the offender refuses to accept reconciliation
D) it is done jokingly outside of work

Question 5

The benefits of an effective recruitment process include all of the following EXCEPT:

A) lower rate of personnel turnover
B) fewer disciplinary problems
C) higher morale
D) a higher-educated employment pool

Question 6

A systematic detailed study of the content of a job is a(n):

A) action plan
B) recruitment plan
C) job task analysis
D) workload study

Question 7

A special population recruitment plan should contain all of the following elements EXCEPT:

A) statement of measurable goals and objectives
B) identification of key stakeholders to assist in the effort
C) specific compensation for past inequities
D) appropriate budgetary and human resources to achieve goals and objectives

Question 8

Recruitment planning begins with:

A) a task analysis
B) a labor pool study
C) a workload demand
D) projected turnovers, resignations, terminations, and retirements

Question 9

A geographical area in which the forces of supply (people looking for work) and demand (organizations looking for people) interact is known as a:

A) target zone
B) labor market
C) recruitment quota
D) jurisdiction area

Question 10

Applicants' decisions to seek police employment are affected by all of the following EXCEPT:

A) salary levels
B) organizational image
C) education levels of the management team
D) recruiters

Question 11

All of the following are true regarding the selection process EXCEPT:

A) it involves making a final employment decision to hire or not hire each applicant
B) the goal is to eliminate the least qualified candidates
C) the components of the process are often referred to as the multiple hurdle process
D) all doubts about a candidate's fitness for policing should be resolved in favor of the department and the public its members have sworn to protect

Question 12

The selection process begins with:

A) the application
B) a written examination
C) the background investigation
D) a physical test

Question 13

Validity in the selection process is established by:

A) department directives
B) a diverse applicant pool
C) job-related measurement criteria
D) a higher percentage of rejections

Question 14

The validity standard that demonstrates that a direct relationship exists between the test and the actual duties or responsibilities of the position is:

A) construct validity
B) criterion validity
C) content validity
D) direct validity

Question 15

Training and development contributes to the strategic development of a department for all of the following reasons EXCEPT:

A) assisting new employees to become current on the procedures and standards
B) helping existing staff to adapt to new tasks as a result of promotion or reassignment
C) ensuring that employees are aware of new laws, procedures, or knowledge pertinent to the department, its strategic direction, and their environment
D) holding personnel accountable for their performance

Question 16

In _________________, the U.S. Supreme Court held that municipalities are liable when sufficient evidence establishes that failure to train employees caused the violation of a federally protected right and that the inadequate training was the result of a deliberate indifference to constitutional rights.

A) City of Canton v. Harris
B) Garrity v. New Jersey
C) Morrissey v. Brewer
D) Segar v. Civilliti

Question 17

_____________________ helps the learning process in training by allowing people to handle information at their own pace.

A) Motivation
B) Relevance and transference
C) Repetition
D) Feedback and positive reinforcement

Question 18

The administrative goal of the discipline process is to achieve maximum conformity with all of the following EXCEPT:

A) legal requirements
B) established policies
C) professional standards
D) performance quotas

Question 19

Progressive constructive discipline involves all of the following steps EXCEPT:

A) oral reprimand
B) written reprimand
C) retraining
D) suspension

Question 20

Training of first-line supervisors is the most critical step in the development of a department's management because it establishes the foundation upon which the development of future organizational leaders is based.

Question 21

Police department selection criteria is considered valid when it is constructed from job-related criteria that does not discriminate against either minority or other protected classes.

Question 22

The first step in the process of becoming a police officer is selection.

Question 23

A positive work environment is characterized by employees sharing a common sense of purpose and voluntarily following organizational polices and procedures.

Question 24

A written reprimand is a notice on an offical department of an employee's suspension.

Question 25

Garrity v. New Jersey establishes a set of protections that apply automatically whenever a police officer is questioned during a disciplinary investigation.

Question 26

Discipline reflects the administrative goal to achieve maximun conformity with legal requirements, established polices, professional standards, and norms of conduct.

Question 27

Middle management is the initial step in the development of a department's present and future management

Question 28

All in-service training and development should be based upon a training needs assessment.

Question 29

CALEA recommends that candidate background investigations be conducted in person.

Question 30

Identify and define the beliefs supporting strategic human resource management.

Question 31

Describe the elements of the police selection process.

Question 32

Develop a recruitment plan to recruit a diverse workforce.

Question 33

Identify the steps required to create a positive work environment.