Deck 11: Implementation, Ethics and Future Trends in Sport Marketing
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Deck 11: Implementation, Ethics and Future Trends in Sport Marketing
1
What is meant by organisational control, and how does it differ when considering a sporting organisation (as compared to a typical non-sporting organisation)?
The control process consists of setting standards, specifying and obtaining feedback data, evaluating it, and taking corrective action. Sporting organisations differ as they often have broader aims than simply maximising profits and providing dividends to shareholders.
2
What different types of control exist? Give a brief explanation of each.
There are three types of control: feed-forward (that takes place before production and operations begin and commences at the early stages of the SSMPP), concurrent control (activities undertaken while the plans are being carried out), and feedback (focusing on the final performance measured against standards or targets).
3
What are some examples of sport organisations' performance targets? Provide two examples and explain how the SSMPP may influence each.
Examples may include attendance and participation, club membership, sponsorship, broadcasting and digital media, merchandise and licensing, service quality/satisfaction, or financial stability. Responses should liken actions and activities to their chosen examples.
4
Explain the role of ethical issues for sport marketers. What are specific examples where ethics need to be considered by sport marketers?
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5
The text concludes with a number of sport marketing trends that are suggested to impact sport marketing strategy. Which of these do you think is most critical and why?
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6
On-field success underpins the implementation of the marketing strategy above all else when considering professional sports organisations.
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7
Which of the following options is an acceptable measure of success for a sports organisation?
A) On-field success
B) Attendance and participation
C) Club membership
D) Sponsorship
E) All of the above
A) On-field success
B) Attendance and participation
C) Club membership
D) Sponsorship
E) All of the above
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8
Complete the following sentence according to the text: 'Because all strategies and action plans are based on assumptions about the future, they are subject to…'
A) …considerable risk.
B) …change.
C) …shareholder scrutiny.
D) …criticism.
E) …industry fluctuations.
A) …considerable risk.
B) …change.
C) …shareholder scrutiny.
D) …criticism.
E) …industry fluctuations.
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9
Strategy implementation consists of measuring performance based on standards determined earlier in the process.
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10
Which of the following outcomes of a sport organisation is least directly related to the role or purview of the sport marketer?
A) Having clear marketing objectives
B) Winning trophies
C) Membership growth
D) Sponsorship revenue
E) Engaged consumers
A) Having clear marketing objectives
B) Winning trophies
C) Membership growth
D) Sponsorship revenue
E) Engaged consumers
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