Deck 8: Attitudes, Values, Job Satisfaction, and Commitment

Question 1

Which of the following is not a component of an attitude?

A)Conative
B)Cognitive
C)Evaluative
D)Affective

Answer 1

Evaluative

Question 2

An ideal to which an individual ascribes is called:

A)A value
B)An attitude
C)A belief
D)None of these

Answer 2

A value

Question 3

Which of the following is true?

A)Attitudes and values are unrelated
B)Attitudes can change values, but values never change attitudes
C)Attitudes never change values, but values can change attitudes
D)Attitudes can change values, and vice-versa

Answer 3

Attitudes can change values, and vice-versa

Question 4

Ethics are:

A)Beliefs about what is right and wrong, and good and bad
B)Enduring systems of positive or negative evaluations, emotional feelings, and action tendencies
C)Mental states developed through experience
D)Basic convictions that a specific mode of conduct is preferable to any other

Question 5

There is growing interest in business ethics due to a number of past financial scan-dals, such as:

A)Mis-selling of insurance schemes by financial institutions
B)Raiding of pension funds by companies
C)The notorious Ponzi schemes by Madoff
D)All of these

Question 6

In connection with attitude formation, which of the following statements is true?

A)Personality plays no role in attitude formation
B)Extraverts are more susceptible to socializing influences than introverts and are more prone to accept the values of society
C)Introverts and extraverts are equally susceptible to socializing influences and equally prone to accept the values of society
D)Introverts are more susceptible to socializing influences than extraverts and are more prone to accept the values of society

Question 7

Which of the following is not a function of attitudes, according to Katz?

A)Ego defensive function
B)Expressive function
C)Social function
D)Knowledge function

Question 8

Prejudice is a sort of:

A)Ethic
B)Value
C)Belief
D)Attitude

Question 9

Which of the following was not suggested by Kelman as a source of attitude change?

A)Internalization
B)Compliance
C)Rationalization
D)Identification

Question 10

Cognitive dissonance occurs when individuals act in a manner inconsistent with what they:

A)Believe
B)Know
C)Want
D)Feel

Question 11

Attitude measurement usually implies the measurement of the:

A)Conative component
B)Evaluative component
C)Cognitive component
D)Affective component

Question 12

A measurement scale ranging from "good" to "bad" is an example of a:

A)Sociometric scale
B)Likert scale
C)Thurstone scale
D)Semantic differential

Question 13

A measure that measures what it claims to is:

A)Both reliable and valid
B)Not reliable but valid
C)Not valid but reliable
D)None of these

Question 14

In the theory of planned behaviour, behavioural intentions are influenced by:

A)Attitudes, values, and norms
B)Attitudes, subjective norm, and perceived behavioural control
C)Subjective norm, perceived behavioural control
D)Attitudes and subjective norm

Question 15

Job satisfaction is:

A)A work attitude, but not genetically determined
B)A work value and genetically determined
C)A work attitude and partly genetically determined
D)A work value, but not genetically determined

Question 16

Respondents experience greater freedom to express themselves with respect to job satisfaction using:

A)Critical incidents
B)Rating scales
C)Thurstone scales
D)Osgood scales

Question 17

Which of the following is true?

A)There is no relationship between job satisfaction and performance
B)Performance influences job satisfaction and not the other way around
C)Job satisfaction influences performance and not the other way around
D)Job satisfaction influences performance and vice-versa

Question 18

A well-governed organization acts beyond what it is required to do by instituting action, such as:

A)Introduce measures to promote employee engagement schemes
B)Commit the organization to team systems of working
C)Put in place corporate social responsibility to benefit the environment and society
D)None of these

Question 19

According to Fazio, attitudes influence behaviour through:

A)Moods and values
B)Selective activation of thought processes
C)Positive or negative affectivity
D)The peripheral route

Question 20

Job satisfaction:

A)Is higher in men than in women
B)Decreases with age
C)Increases with age
D)Is higher in women than in men

Question 21

Organizational commitment arises when:

A)The employee is willing to expend effort on behalf of the organization
B)The employee strongly identifies with the organization
C)The employee agrees with the organization's objectives and value systems
D)All of these

Question 22

Which of the following is not associated with organizational citizenship?

A)Eagerness in volunteering for redundancy or early retirement
B)Remains positive in the face of various challenges
C)Assists others in their development
D)Prepared to do more than the job requires

Question 23

Which of the following is displayed by a highly engaged person?

A)An inclination to recommend the organization to others, and less likely to leave it
B)A passion for his or her work
C)A deep attachment to the company
D)All of these

Question 24

Counter-productive work behaviour (CWB) or deviant behaviour is reflected in:

A)Physical attacks leading to grievous bodily harm
B)Harassment in different forms
C)Attacks on property, contamination of software, and related issues
D)All of these