Question 1

ICTs are NOT generally used for:&#10;A)Acquiring information&#10;B)Processing information&#10;C)Analysis of information&#10;D)Interpretation of information

Accepted Answer

ICTs (Information and Communication Technologies) are primarily used for acquiring, processing, and analyzing information, but interpretation of information typically requires human judgment and understanding.

Question 2

Which of these do ICTS generally NOT do:&#10;A)Depending upon the owners of ICTs, organise your holiday for you&#10;B)Facilitate democracy among users&#10;C)Facilitate new management practices&#10;D)Empower users to take charge of their own arrangements for travel

Accepted Answer

ICTs (Information and Communication Technologies) are tools and platforms that facilitate communication, information sharing, and management practices. They empower users in various ways, including taking charge of their own travel arrangements. However, organizing a holiday for you, depending on the owners of ICTs, is not a general function of ICTs. This task is more specific to travel agencies or personal assistant services rather than a broad capability of ICTs.

Question 3

Intermediaries use ICTs to help create utility in supply chains in terms of:&#10;A)Time&#10;B)Credibility&#10;C)Eliminating perishability&#10;D)Products

Accepted Answer

Eliminating perishability&#10;

Question 4

ICTS can impact the tourism supply chain through all of these EXCEPT:&#10;A)Disrupting activity&#10;B)Protecting tourism businesses&#10;C)Destroying activity&#10;D)Enhancing interactions through co-creation

Accepted Answer

ICTs (Information and Communication Technologies) primarily influence the tourism supply chain by disrupting traditional activities, potentially destroying certain types of activities that become obsolete due to technological advancements, and enhancing interactions through co-creation among stakeholders. However, the notion of "protecting tourism businesses" is not directly an impact of ICTs on the tourism supply chain. While ICTs can offer tools for businesses to adapt and thrive, protection is more related to regulatory, strategic, and competitive actions rather than the inherent impact of ICTs.

Question 5

Select the odd one out:&#10;A)SMART tourism experiences&#10;B)SMART tourism destinations&#10;C)SMART national parks&#10;D)SMART business ecosystems

Accepted Answer

National parks are not typically associated with the concept of SMART tourism, which focuses on technology and innovation to enhance tourism experiences and destinations.

Question 6

Which is NOT a function of technology in tourism?&#10;A)As an e-learning tool&#10;B)As a decision-support system&#10;C)As a mode of individual expression&#10;D)A basis for business stability

Accepted Answer

Technology in tourism is not primarily used as a basis for business stability; it is more about enhancing experiences, decision-making, and learning.

Question 7

The 4C model of ICT functionality does NOT include:&#10;A)Control&#10;B)Competition&#10;C)Coordination&#10;D)Cost

Accepted Answer

The 4C model of ICT functionality includes Control, Coordination, and Cost, but not Competition. This model focuses on how ICT can be used to improve these aspects within an organization or system.

Question 8

Which is incorrect? Social media shares the following characteristics:&#10;A)Control&#10;B)Participation&#10;C)Openness&#10;D)Connectedness

Accepted Answer

Control is not a characteristic typically associated with social media. Social media platforms are characterized by their openness, participation, and connectedness, allowing users to share content and interact freely rather than being controlled in a strict sense.

Question 9

Select the correct words to explain what the acronym&#10;A)User Generated Control&#10;B)User Generated Content&#10;C)Uber Generated Control&#10;D)User Generated Comments

Accepted Answer

User Generated Content (UGC) refers to any form of content, such as images, videos, text, and audio, that has been posted by users on online platforms and social media, rather than by the content creators or brands themselves.

Question 10

Which of the following is least important in the role of ICTs in enhancing business performance?&#10;A)Cost leadership&#10;B)Product differentiation&#10;C)Enhanced business Survival&#10;D)Providing a customer focus

Accepted Answer

Enhanced business survival, while important, is generally considered a broader, overarching goal rather than a direct, specific role of ICTs in enhancing business performance. ICTs primarily contribute to performance improvements through cost leadership, product differentiation, and providing a customer focus, which directly impact competitive advantage and operational efficiency.

Deck 6: Design for Quality