Deck 10: Business Ethics and Corporate Social Responsibility: Exploring Motivation, Culture, and Governance

Question 1

What is the name of the theory of motivation that focuses on how people explain the causes of their own successes and failures?

A)Locus of control
B)Cognitive dissonance
C)Field theory
D)Attribution theory

Answer 1

Attribution theory

Question 2

One concept that is central to attribution theory is:

A)Discrimination learning
B)Self-actualization
C)Locus of control
D)Operant conditioning

Answer 2

Locus of control

Question 3

According to your text, when students are motivated by the desire to gain recognition from others, their goals are:

A)Performance goals.
B)Primary goals.
C)Learning goals.
D)Self-actualized goals.

Answer 3

Performance goals.

Question 4

Which one of the features does not relate to 'Ethics in Marketing?

A)Black Market, grey market
B)Misleading Advertisement
C)Price Skimming
D)Carbon emission trading

Question 5

Which one of the feature does not relate to 'Ethics in Human Resource'?

A)Sexual harassment
B)Discrimination issue
C)Affirmative Action
D)Product testing Ethics

Question 6

What are the Reasons for unethical business practices ?

A)Greed for Quick money
B)Administrative Corruption
C)Cultural and Social Reason
D)All of the above

Question 7

Work Design is concerned with the _____ of work system in any type of organisation or institution.

A)Study
B)Design
C)Study and design
D)Management

Question 8

High levels of productivity result in

A)Good quality
B)Lower costs
C)Higher purchasing power
D)All of the above

Question 9

The following is (are) the objective(s) for studying work system.

A)Increasing productivity
B)Developing manpower effectiveness
C)Both (A) and (B)
D)None of the above

Question 10

The following factor(s) to be discussed for an effective job design.

A)Environmental
B)Organisational
C)Behavioural
D)All of the above

Question 11

Jobs are set of

A)Micromotions
B)Elements
C)Tasks
D)None of the above

Question 12

What is the term for the act of getting individuals to behave in ways that are acceptable to a group?

A)Indoctrination
B)Brainwashing
C)Propaganda
D)Socialisation

Question 13

What is not one of the layers of cultural influence?

A)Social
B)Business
C)Organisational
D)Company

Question 14

Which of the following is not part of Schein's model of the formation of culture?

A)Shared values
B)Pre-conceptions
C)Shared beliefs
D)Norms

Question 15

Who said that the "only one social responsibility of business is to increase profits"?

A)Edward Freeman
B)Milton Friedman
C)Michael Porter
D)Michael Freeman

Question 16

What are the four generic strategies of social responsiveness?

A)Proaction, Defensive, Reinvestment, Reaction
B)Reaction, Defence, Reinvestment, Proaction
C)Reaction, Defence, Investment, Withdrawal
D)Reaction, Defence, Accommodation, Proaction

Question 17

Which of the following is NOT an example of a genuine business innovation? points

A)Development of less polluting fuel
B)Investment in alternative energy sources
C)New product targeted at low-income customers
D)Charitable donation to an ecological organization

Question 18

How many rights does a consumer have under the Consumer Protection Act

A)8
B)6
C)4
D)5

Question 19

Under this act, the minimum age of forum member of a district forum should be:

A)30
B)40
C)35
D)65

Question 20

The framework for establishing good corporate governance and accountability was originally set up by the:

A)Cadbury Committee
B)Nestlé Committee
C)Rowntree Committee
D)Thornton Committee

Question 21

Which of the following is not one the underlying principles of the corporate governance Combined Code of Practice?

A)Integrity
B)Accountability
C)Openness
D)Acceptability

Question 22

Directors' responsibilities are unlikely to include

A)a duty of care
B)a duty to keep proper accounting records
C)a fiduciary duty
D)a duty to propose high dividends for shareholders

Question 23

Fraudulent trading may be

A)A criminal offence committed only by directors of a limited company
B)A civil and a criminal offence committed only by directors of a limited company
C)A civil and a criminal offence committed by any employee
D)A civil offence committed by any employee

Question 24

What can be the maximum claim amount at the district level of the consumer court under Consumer Protection Act 2019?

A)Less than 1 lakh
B)upto 1 crore
C)Upto 20 lakhs
D)Above 1 crore