Deck 16: Creative Decision Making and Problem Solving

Question 1

Creativity involves the translation of our unique gifts, talents, and vision into some form of external reality that is both new and useful.

Answer 1

True

Question 2

Creativity can involve the combining of existing objects intended for one purpose into some other completely different purpose.

Answer 2

True

Question 3

Intelligence combines thinking and learning.

Answer 3

True

Question 4

The psychoanalytic perspective maintains that creativity is a preconscious mental activity. In other words, creative thinking occurs in our subconscious thoughts and, as such, is not directly accessible to our conscious thoughts.

Question 5

Creativity in problem solving and planning can be defined as the ability of a subject in a choice situation to modify self-imposed constraints so as to enable him to select courses of action that he would otherwise produce on his own.

Question 6

Scheduling creativity requires a highly skilled information technology project manager.

Question 7

The psychoanalytic perspective argues that creativity is nothing more than a natural response to stimuli within our individual environments and that certain combinations of stimuli can lead to more creative behavior than other combinations.

Question 8

The process orientation view sees creativity as a property of a thought process that can be acquired and improved through instruction and practice.

Question 9

Logical thinking is perhaps the most common, most widely used, and most often recommended approach to solving a problem. This method of thinking is rooted in the model-building and quantitative methods of management science and is an integral part of the design and development of a computer-based DSS.

Question 10

Lateral thinking is based upon the premise that the human mind naturally processes and stores information in accordance with a specific pattern of thought and action. Because of this logical categorization process, the mind becomes hindered in any attempt to change these recognized patterns of thought. Lateral thinking disrupts these patterns through the introduction of discontinuity.

Question 11

Three major activities promote lateral thinking processes: (1) creativity, (2) analysis and (3) initiative.

Question 12

Exaggeration can be used as a method of change.

Question 13

The most common method of introducing change from outside the problem context is to use analogies.

Question 14

Opposite thinking takes the position that certain elements within a problem context are more critical to any solution outcome.

Question 15

Critical thinking is a method of problem solving where the decision-maker simply takes the perspective of someone other than himself or herself. This is a form of "standing in another's shoes." Using this method, a decision maker can often gain insight into why a particular problem exists in the first place.

Question 16

One of the most common barriers to creativity is a result of problem solvers making assumptions regarding potential outcomes that are untrue.

Question 17

Creative thought can be inhibited by criticism.

Question 18

The vast majority of creative problem-solving techniques applicable in an electronic decision support mechanism can be categorized into an easily manageable taxonomy consisting of four basic categories: free association, structured relationships, group techniques, and serendipity.

Question 19

Osborn's Idea Checklist requires that users write down attributes of a problem, list as many alternatives under each attribute as possible, and then consider all possible combinations.

Question 20

AHP is a mathematically based theory for use in decision making.

Question 21

Which of the following is not a characteristic of creativity?

A) Intelligence
B) Academic achievement
C) Intuition
D) All of the above.

Question 22

Which of the following statements is true of creativity?

A) A creative person does things never done before.
B) Creativity involves the translation of unique gifts, talents and vision into some form of external reality that is new and useful.
C) Creativity can involve combining objects intended for one purpose into a completely different purpose.
D) All of the above.

Question 23

The _____________ perspective maintains that creativity is a preconscious mental activity. In other words, creative thinking occurs in our subconscious thoughts and, as such, is not directly accessible to our conscious thoughts.

A) psychoanalytic
B) behavioral
C) process orientation
D) None of the above.

Question 24

The _______________ perspective argues that creativity is nothing more than a natural response to stimuli within our individual environments and that certain combinations of stimuli can lead to more creative behavior than other combinations.

A) psychoanalytic
B) behavioral
C) process orientation
D) None of the above.

Question 25

The __________________perspective sees creativity as a property of a thought process that can be acquired and improved through instruction and practice.

A) psychoanalytic
B) behavioral
C) process orientation
D) None of the above.

Question 26

Which of the following is not considered one of the five basic categories of ways of thinking?

A) Logical
B) Lateral
C) Critical
D) Intuition

Question 27

This method of thinking is rooted in the model-building and quantitative methods of management science and is an integral part of the design and development of a computer-based DSS.

A) Logical
B) Lateral
C) Critical
D) Intuition

Question 28

This method of thinking is based upon the premise that the human mind naturally processes and stores information in accordance with a specific pattern of thought and action.

A) Logical
B) Lateral
C) Critical
D) Intuition

Question 29

This method of thinking takes the position that there exists certain elements within a problem context that are most crucial to the significance of any solution outcome.

A) Logical
B) Lateral
C) Critical
D) Intuition

Question 30

______________ thinking is a method of problem solving where the decision-maker simply takes the perspective of someone other than himself or herself. This is a form of "standing in another's shoes." Using this method, a decision maker can often gain insight into why a particular problem exists in the first place.

A) Lateral
B) Opposite
C) Intuition
D) None of the above.

Question 31

Which of the following is not a major activity available to promote lateral thinking?

A) Evaluation
B) Alternatives
C) Provocation
D) None of the above.

Question 32

Which of the following is not a characteristic of a vertical thinking process?

A) Guarantees that at least a minimally acceptable solution will be found.
B) Focuses primarily on the obvious and tends to process using established patterns of thought.
C) Chance intrusions are welcomed and nothing is considered irrelevant.
D) All of the above are characteristics of vertical thinking.

Question 33

Which of the following is not a barrier to creativity?

A) Self-constraining beliefs
B) Fear of criticism
C) lack of confidence
D) None of the above.

Question 34

__________ is one of the most common barriers to creativity and is identified by problem solvers who make assumptions regarding potential outcomes that are fabricated or untrue.

A) Self-constraining beliefs
B) Fear of criticism
C) Lack of confidence
D) Stress

Question 35

Which of the following is untrue of barriers to creativity?

A) Not all barriers to creativity are self-imposed.
B) Environments in which quick production of thought is the norm enhance creativity.
C) Lack of introspection can be a barrier to creativity.
D) All of the above.

Question 36

Which of the following is major category of problem-solving techniques?

A) Free association
B) Serendipity
C) Group techniques
D) All of the above.

Question 37

Which category of problem solving techniques contains two goals: (1) divergent thinking and (2) the generation of ideas?

A) Serendipity
B) Free association
C) Brainstorming
D) None of the above.

Question 38

Which of the following is true of brainstorming?

A) It can be facilitated in a structured manner.
B) It can be facilitated in an unstructured manner.
C) It can be conducted individually or collectively.
D) All of the above.

Question 39

The _________ technique requires the user to write down attributes of a problem, list as many alternative options under each attribute as possible, and then consider all possible combinations and permutations of the alternatives.

A) Osborn's idea checklist
B) morphological forced connections
C) analytic hierarchy process
D) None of the above.

Question 40

Which of the following is not an element of the general form of the model for the Analytic Hierarchy Process?

A) Criteria
B) Alternatives
C) Decision
D) All of the above are elements.