Question 1

Which is not a characteristic of organizations that practice silo mentality?&#10;A) They tend to hoard information.&#10;B) They are inefficient in the use of time and resources.&#10;C) They share information only with select groups of people within the organization.&#10;D) They may not all the information to make wise decisions.&#10;E) They believe sharing information strengthens their power base.

Accepted Answer

Silo mentality in organizations is characterized by the hoarding of information, inefficiency, selective sharing of information, and not having all the information to make wise decisions. The belief that sharing information strengthens their power base is contrary to the silo mentality, where information is typically withheld to maintain power or control.

Question 2

&#34;Around 2000 the world entered a new era of globalization where the playing field is leveled&#34;. This statement was made by&#10;A) Thomas L. Friedman.&#10;B) Edward Bernays.&#10;C) Osgood and Shramm.&#10;D) Ronald B. Adler.&#10;E) Richard Branson.

Accepted Answer

Thomas L. Friedman made this statement in his book "The World is Flat," where he discusses the impact of globalization in the 21st century, arguing that technological advancements have leveled the competitive playing fields between industrial and emerging market countries.

Question 3

The sending of a message from a source to a receiver is&#10;A) transmission.&#10;B) modeling.&#10;C) role playing.&#10;D) communication.&#10;E) effective management.

Accepted Answer

The process of sending a message from a source to a receiver is defined as communication. This encompasses a wide range of methods, including verbal, non-verbal, written, and digital forms of exchanging information.

Question 4

You have been charged with writing a report on the progress of the integration of a database between organizational units. Your supervisor says that she wants the report "as soon as possible". You spend your weekend working on the report in order to have it ready by Monday morning. When you present the report to your supervisor, she says," I am sorry that you spent your weekend on the report, it wasn't that urgent". This scenario is an illustration of a problem with what element in the transactional communication model?

A) channel.
B) context.
C) noise.
D) cognitive dissonance.
E) receiver feedback.

Accepted Answer

The answer of You have been charged with writing a...

Question 5

In the same scenario, you question your supervisor about whether she wants you to turn in a report or email the information to her. This question is an example of seeking information about the correct ____________ for which to deliver the requested information.

A) context.
B) decoder.
C) encoder.
D) channel.
E) feedback.

Accepted Answer

The correct answer is "channel," which refers to the medium or method used to deliver or communicate information. In this scenario, the question is about whether to deliver the information via a report or an email, which are different channels of communication.

Question 6

A database which leaves little for message ambiguity is an example of&#10;A) rich media.&#10;B) lean media.&#10;C) restricted media.&#10;D) mass media.&#10;E) horizontal media.

Accepted Answer

Lean media are characterized by their straightforward and unambiguous nature, offering clear and direct communication without the need for additional context or interpretation. This contrasts with rich media, which can include more nuanced and complex forms of communication that may carry multiple layers of meaning.

Question 7

You want to ask your father to borrow his automobile, you begin the conversation by telling him that you made an &#34;A&#34; in the test in economics today. This is an example of&#10;A) intrapersonal communication.&#10;B) contextualizing.&#10;C) narrowcasting.&#10;D) strategizing.&#10;E) framing.

Accepted Answer

Framing is a communication strategy that involves presenting information in a way that influences the way people think about it. In this case, the speaker is framing the request to borrow the car by emphasizing the positive outcome of the economics test.

Question 8

In an organization, the process of diffusion of innovation involves all but one of the following concepts:&#10;A) the role of the media in the adoption of new ideas.&#10;B) the role of opinion leaders in influencing others to accept new ideas&#10;C) consumers who like to be the first to accept or practice a new idea.&#10;D) the culture of acceptance of new ideas.&#10;E) the longevity of an organization.

Accepted Answer

The answer of In an organization, the process of diffusion...

Deck 1: The Building Blocks of Communication