Deck 12: Safety, Health, Well-Being, and Security

Question 1

The conditions on the job that can slowly harm an employee's are called

A) safety hazards.
B) health hazards.
C) interpersonal hazards.
D) motivation factors.
E) hygiene factors.

Answer 1

B

Question 2

____ indicate to people when they should eat and sleep.

A) Circadian rhythms
B) Hyper processes
C) Psycho-dynamic processes
D) Behavioral patterns
E) None of these

Answer 2

A

Question 3

The ____ Act of 1970 is a comprehensive law that enforces safety in organizations.

A) Work Hazards
B) Occupational Performance
C) Safety and Response
D) Safe Working Environment
E) Occupational Safety and Health

Answer 3

E

Question 4

The conditions on the job that can harm employees are called

A) safety hazards.
B) health hazards.
C) interpersonal hazards.
D) motivation factors.
E) hygiene factors.

Question 5

Workers who were employed in factories that made insulation containing asbestos breathed in tiny particles of the material, causing a very serious occupational illness. Asbestos particles in the air constitute

A) defective equipment.
B) a safety hazard.
C) a health hazard.
D) a personal action.
E) poor ventilation.

Question 6

Which the following can be a consequence of stress?

A) Burnout
B) Turnover
C) Absenteeism
D) Dysfunctional behavior
E) All of these

Question 7

The adaptive response to factors that place intense physical or psychological demands on an individual is called

A) job enrichment.
B) job regression.
C) stress.
D) strain.
E) self-actualization.

Question 8

The stressors associated with getting along with coworkers would likely be referred to as

A) TQM demands.
B) enrichment demands.
C) physical demands.
D) task demands.
E) interpersonal demands.

Question 9

Which of the following is a difference between health hazards and safety hazards?

A) Safety hazards cause more serious injuries than health hazards.
B) Health hazards cause more serious injuries than safety hazards.
C) Safety hazards have a more cumulative effect than health hazards.
D) Health hazards work more slowly and systematically than safety hazards.
E) Health hazards can be eliminated; safety hazards cannot be eliminated.

Question 10

Which of the following individual traits would likely improve a person's response to stress?

A) Type A personality
B) Type B personality
C) Low self esteem
D) Low hardiness
E) All of these

Question 11

Factors in the physical environment, such as lighting, temperature, music, and office layout, have an impact on all of the following EXCEPT

A) productivity.
B) worker stress.
C) work attitudes.
D) profitability.
E) job performance.

Question 12

A construction company has determined that some of its organizational practices can cause serious health hazards to its employees. Besides changing some of these practices, the company needs to

A) cover up this information.
B) benchmark other companies.
C) report these problems to OSHA.
D) implement sensitivity training.
E) advance an ethics code.

Question 13

The stressors associated with the job of home mover (lifting furniture moving refrigerators, etc.) would likely be referred to as

A) TQM demands.
B) enrichment demands.
C) physical demands.
D) task demands.
E) interpersonal demands.

Question 14

____ are individuals who carefully examine the safety elements of the workplace and advance solutions to safety problems.

A) Safety engineers
B) TQM experts
C) Quality control specialists
D) Environmental impact experts
E) Process engineers

Question 15

In 2002, a Cargill employee accidentally died on the job. If OSHA finds that Cargill is guilty of a major violation of safety regulations, then Cargill may

A) have to compensate the employee's surviving family members.
B) be forced into bankruptcy.
C) be fined up to $10,000 per violation.
D) have to issue a public apology.
E) be fined up to $1,000,000 per violation.

Question 16

The stressors associated with the job of air traffic controller (managing aircraft landings, takeoffs, etc.) would likely be referred to as

A) TQM demands.
B) enrichment demands.
C) physical demands.
D) task demands.
E) interpersonal demands.

Question 17

Which of the following is a personal action of individual employees that can be a common workplace hazard?

A) Exposure to chemicals
B) Failing to wear protective equipment
C) Improper training
D) Using improperly guarded machines
E) Poor lighting or ventilation

Question 18

Redesigning the workplace to be less stressful would be considered a(n) ____ program.

A) enrichment
B) collateral stress
C) institutional
D) quality approach
E) paired sample

Question 19

What federal agency enforces the Occupational Safety and Health Act?

A) Department of Health
B) Department of Labor
C) Equal Employment Opportunity Commission
D) Office of Federal Contract Compliance Programs
E) National Institutes of Health

Question 20

One of the most dangerous occupations in the United States is

A) business executive.
B) plumber.
C) bus driver.
D) construction.
E) environmental engineer.

Question 21

Scenario 12.1
Jude Logan is a human resource manager for a large manufacturing company. He is responsible for helping line managers monitor safety awareness in the company through various training initiatives and safety seminars. The work performed in the company can indeed be hazardous. For instance, many employees must work with machinery that can cause personal injury, the work is performed in shifts under adverse temperatures, and the various job activities require employees to get along and coordinate well with others. Additionally, if the work is not performed competently, faulty products might ultimately physically harm the customers who use them. Jude has developed various programs to mitigate concerns about stress on the job, including an employee feedback system that gives individuals the opportunity to help improve the workplace, as well as an on-site workout facility.
Refer to Scenario 12.1. The stressors associated with getting along and coordinating well with other workers involve

A) TQM demands.
B) enrichment demands.
C) physical demands.
D) task demands.
E) interpersonal demands.

Question 22

When a manufacturing company provides safety training to its employees, the company is

A) avoiding occupational disease.
B) controlling accidents at work.
C) obeying OSHA regulations.
D) reducing health insurance costs.
E) being overly cautious.

Question 23

In his job as a salesperson, Sam's coworkers have developed informal expectations about how to suggestive sell to customers. Sam experiences high levels of ____ demands in his job.

A) task
B) role
C) interpersonal
D) physical
E) ambiguous

Question 24

When Guy uses cancer-causing chemical solvents to clean machinery at his auto body and paint shop, he wears thick rubber gloves, rubber boots, and a breathing mask. Guy is

A) avoiding occupational disease.
B) controlling safety hazards.
C) obeying OSHA regulations.
D) reducing his health insurance costs.
E) being overly cautious.

Question 25

Scenario 12.1
Jude Logan is a human resource manager for a large manufacturing company. He is responsible for helping line managers monitor safety awareness in the company through various training initiatives and safety seminars. The work performed in the company can indeed be hazardous. For instance, many employees must work with machinery that can cause personal injury, the work is performed in shifts under adverse temperatures, and the various job activities require employees to get along and coordinate well with others. Additionally, if the work is not performed competently, faulty products might ultimately physically harm the customers who use them. Jude has developed various programs to mitigate concerns about stress on the job, including an employee feedback system that gives individuals the opportunity to help improve the workplace, as well as an on-site workout facility.
Refer to Scenario 12.1. The stressors associated with the shift work being performed in adverse temperatures involve

A) TQM demands.
B) enrichment demands.
C) physical demands.
D) task demands.
E) interpersonal demands.

Question 26

Which occupation is NOT considered to be one of the most dangerous jobs in the United States?

A) OSHA inspector
B) construction
C) truck transportation
D) manufacturing
E) administrative and waste services

Question 27

In her job as a flight attendant, Courtney must be on her feet for long periods of time, lift baggage and push food carts, and spend a lot of time in crowded, poorly ventilated, noisy jets. Courtney experiences high levels of ____ demands on her job.

A) task
B) role
C) interpersonal
D) physical
E) ambiguous

Question 28

Scenario 12.1
Jude Logan is a human resource manager for a large manufacturing company. He is responsible for helping line managers monitor safety awareness in the company through various training initiatives and safety seminars. The work performed in the company can indeed be hazardous. For instance, many employees must work with machinery that can cause personal injury, the work is performed in shifts under adverse temperatures, and the various job activities require employees to get along and coordinate well with others. Additionally, if the work is not performed competently, faulty products might ultimately physically harm the customers who use them. Jude has developed various programs to mitigate concerns about stress on the job, including an employee feedback system that gives individuals the opportunity to help improve the workplace, as well as an on-site workout facility.
Refer to Scenario 12.1. The stressors associated with the importance of performing work competently involve

A) TQM demands.
B) enrichment demands.
C) physical demands.
D) task demands.
E) interpersonal demands.

Question 29

Despite much speculation, the physical layout of office space and the use of dividers and cubicles do not directly influence attitudes and behaviors.

Question 30

If an employee requests an inspection from OSHA, his or her identity is revealed to the company being visited.

Question 31

A local diner has a policy for its wait staff specifying that no waiter will serve more than four tables at a time. This is an example of a(n)

A) occupational disease prevention program.
B) collateral stress program.
C) physical fitness program.
D) accident prevention program.
E) institutional program.

Question 32

Scenario 12.1
Jude Logan is a human resource manager for a large manufacturing company. He is responsible for helping line managers monitor safety awareness in the company through various training initiatives and safety seminars. The work performed in the company can indeed be hazardous. For instance, many employees must work with machinery that can cause personal injury, the work is performed in shifts under adverse temperatures, and the various job activities require employees to get along and coordinate well with others. Additionally, if the work is not performed competently, faulty products might ultimately physically harm the customers who use them. Jude has developed various programs to mitigate concerns about stress on the job, including an employee feedback system that gives individuals the opportunity to help improve the workplace, as well as an on-site workout facility.
Refer to Scenario 12.1. The workout facility is considered a(n) ____ program.

A) enrichment
B) collateral stress
C) institutional
D) quality approach
E) paired sample

Question 33

A ChemFirst Inc. chemical processing plant in Pascagoula, Mississippi, experienced an explosion. ChemFirst sent a team of employees from their headquarters unit to study the situation and make recommendations for improvements in plant design. These employees are

A) safety engineers.
B) operating workers.
C) top managers.
D) OSHA inspectors.
E) outside consultants.

Question 34

Which of the following can actually reduce experienced stress?

A) External locus of control
B) Type A personality
C) Sleep disruption
D) Clearly defined work demands
E) Hardiness

Question 35

Many experts believe that OSHA has not been terribly effective at managing safety issues.

Question 36

Which of the following is an organizational consequence of stress?

A) Appetite disorders
B) Backaches
C) Sleep disruption
D) Ulcers
E) Absenteeism

Question 37

Employers must report immediately and directly to OSHA all accidents and illnesses that result in death.

Question 38

Research implies that extreme temperatures affect attitudes and decision making on the job.

Question 39

U.S. Marines that are deployed bring with them a medical unit that includes specialists in managing and controlling the effects of stress. This is an example of a(n)

A) occupational disease prevention program.
B) collateral stress program.
C) physical fitness program.
D) accident prevention program.
E) institutional program.

Question 40

Scenario 12.1
Jude Logan is a human resource manager for a large manufacturing company. He is responsible for helping line managers monitor safety awareness in the company through various training initiatives and safety seminars. The work performed in the company can indeed be hazardous. For instance, many employees must work with machinery that can cause personal injury, the work is performed in shifts under adverse temperatures, and the various job activities require employees to get along and coordinate well with others. Additionally, if the work is not performed competently, faulty products might ultimately physically harm the customers who use them. Jude has developed various programs to mitigate concerns about stress on the job, including an employee feedback system that gives individuals the opportunity to help improve the workplace, as well as an on-site workout facility.
Refer to Scenario 12.1. The feedback program is considered a(n) ____ program.

A) enrichment
B) collateral stress
C) institutional
D) quality approach
E) paired sample

Question 41

Describe the causes of stress at work.

Question 42

Stress occurs from role ambiguity and role conflict, which are both considered part of interpersonal demands.

Question 43

Identify and discuss the individual characteristics that impact how a person experiences stress.

Question 44

Most U.S. firms are now engaging in high-level emergency planning because of the recent disasters that have occurred in the United States.

Question 45

The fact that the job of football coach is more stressful than equipment manager is due to differences in physical demands.

Question 46

Name some ways to control accidents at work.

Question 47

What are some common workplace hazards?

Question 48

Discuss the approaches that companies can use to mitigate the adverse impact of stress in the workplace.

Question 49

The Type A personality is characterized by a high focus on work and competition.

Question 50

A general feeling of exhaustion that occurs when too much pressure is experienced at work is called turnover.