Deck 9: Safety, Stress and Health at Work

Question 1

Pro-social behaviour creates ____.

A)excitement and joy
B)pride and involvement
C)performance improvement
D)cooperation and altruism

Answer 1

cooperation and altruism

Question 2

What must an organization do to create a positive organization that can improve the health andwellbeing of those who work for them?

A)They must work with human needs, capacities and potentials.
B)They must work against human needs, capacities and potentials.
C)They must ignore their sick employees to save money for the company.
D)All of the above.

Answer 2

They must work with human needs, capacities and potentials.

Question 3

An employee's perception of the policies, practices and procedures relating to safety is known as:

A)Occupational injury
B)Occupational health
C)Safety climate
D)Positive relationships

Answer 3

Safety climate

Question 4

Which one of these is not a dimension of safety climate perceived by employees?

A)Importance of safety training.
B)The cognition of the employee.
C)Level of risk in the workplace.
D)Effects of safe behaviour on social status.

Question 5

Which of the following are important factors in considering occupational health and safety?

A)Age
B)Teamwork
C)Job insecurity
D)All of the above

Question 6

_________ aims to improve quality of work life by promoting the health, safety and wellbeing ofworkers by applying psychology and by developing evidence-based knowledge.

A)Organizational health psychology
B)Employee safety measures
C)Occupational health psychology
D)Occupational health and safety

Question 7

The cost of work-related stress in organizations can be estimated in terms of:

A)Absenteeism
B)Lost productivity
C)Compensation claims
D)All of the above.

Question 8

Stress can be described as:

A)A cause of bad feelings.
B)A process by which work pressures results in strain.
C)The outcome of strain.
D)All of the above

Question 9

The 'fight or flight' model was proposed by ______ in which year?

A)Cannon, 1929
B)Beehr, 1995
C)Seyle, 1956
D)West, 2009

Question 10

_________ is the enjoyment of challenging demands made on the body.

A)Distress
B)Eustress
C)Task performance
D)Behaviourism

Question 11

Which one of the following is not a stage of 'the general adaptation syndrome' proposed by HansSelye?

A)Alarm
B)Resistance
C)Behaviour
D)Exhaustion

Question 12

There are ____ major types of stress coping strategies.

A)three
B)four
C)five
D)two

Question 13

________ can be regarded as a cause of stress (stressor).

A)Noise
B)Time rigidity
C)Workload
D)All of the above

Question 14

_______ refers to the extent to which individuals at work have to manage their feelings.

A)Work ambiguity
B)Role stressors
C)Emotional labour
D)None of the above

Question 15

Which of the following is not a broad consequence of stress at work?

A)Behavioural consequence
B)Emotional consequence
C)Psychological consequence
D)Physiological consequence

Question 16

The following are examples of items for measuring which construct?
• 1)I feel I am working too hard on my job
• 2)In my work I deal with emotional problems very calmly
• 3)I worry that this job is hardening me emotionally

A)Organizational citizenship behaviour
B)Emotions
C)Burnout
D)Workload

Question 17

The following models describe the process of strain and stress at work EXCEPT?

A)The Demand-Control Model
B)The Conservation of Resource Model
C)The Person-Environment Fit Model
D)The Hardiness at Work Model

Question 18

Which one of the following personality dimensions does not relate to individuals' reactions tostressors?

A)Introversion
B)Locus of control
C)Hardiness
D)Self-esteem

Question 19

Reducing noise in the workplace falls under which broad category of managing stress?

A)Secondary interventions
B)Primary interventions
C)Tertiary interventions
D)None of the above

Question 20

Identify which one of the following is not a secondary approach to managing stress.

A)Given relaxation exercises
B)Stress management training
C)Nutrition advice
D)Reducing role ambiguity

Question 21

The acronym EAP stands for?

A)Employee assistance programme
B)Employee advice programme

Question 22

________ can be defined as a positive work-related state of fulfilment that is characterized byvigour, dedication and absorption.

A)Engagement
B)Coaching
C)Commitment
D)Citizenship

Question 23

Which one of the following is not a core element of job engagement as proposed by Schaufeli etal., 2002?

A)Urgency
B)Focus
C)Determination
D)Adaptability