Deck 10: Philosophy and Leadership

Question 1

Technology has had little impact on the way researchers study leadership.

Answer 1

False

Question 2

In the text, virtual leadership is discussed exclusively in relationship to the use of technology in international organizations.

Answer 2

False

Question 3

Leading a diverse team in a shared physical workspace is the same as leading a virtual team that may be located all over the world.

Answer 3

False

Question 4

Emotional intelligence is considered an essential skill in virtual leadership according to your text authors.

Question 5

In a virtual leadership situation, it is not necessary for the leader to spend time with employees in an informal setting.

Question 6

The text authors do not feel college-level courses can be successfully conducted virtually.

Question 7

Virtual leadership concerns the relationship between people as workers as well as the relationship between people and technology.

Question 8

Telecommuting is found only in large, international organizations.

Question 9

Outsourcing means hiring employees to work at a remote location from the physical workplace.

Question 10

Virtual teams use computer technology and mobile communication to accomplish the assigned tasks.

Question 11

Jet Blue is used as an example of effective virtual leadership

A) Customer service representatives work from home
B) Working from home satisfies the workers
C) Mangers have created strong relationships with workers by checking in every few days
D) Communication is emphasized
E) All of the above

Question 12

Which of the following technologies is used to enhance virtual organizations?

A) Electronic mail
B) Wikis
C) SMS
D) Blogs
E) All of the above

Question 13

The text authors recommend that students desiring to be successful leaders in virtual organizations

A) Become familiar with technologies that enhance organizational effectiveness
B) Create relationships with employees
C) Enhance relationships with technology
D) A and B only
E) All of the above

Question 14

The text authors use the term Leadership 2.0 to describe

A) A view of leadership that symbolizes the changes that leadership faces in a contemporary world
B) Leadership that has been changed by the evolving use of technology
C) The increasing role of leaders in managing virtual workforces
D) An important framework for businesses that are growing and expanding
E) All of the above

Question 15

According to the text, successful virtual leaders posses which of the following skills?

A) Emotional intelligence and an ability to recognize cross-cultural differences
B) Good management skills
C) A commitment to one's own decisions
D) Understanding a system that rewards the people whom the leader know best
E) None of the above

Question 16

Conditions in a virtual organization can be understood by which of the following?

A) Figuring out people's connections and evaluating the learning curve
B) Forcing unity and cooperation
C) Assigning individuals to tasks that do not require their understanding of the evaluation process
D) A, B, and C
E) B and C only

Question 17

Identifying the appropriate technology and methods of communication is important in virtual leadership because

A) People may not know how to use the methods of technology you prefer
B) You may be planning on providing training for technology they already know how to use
C) You can communicate with employees in the method of communication they already prefer
D) None of the above
E) A, B, and C

Question 18

Virtual training enhances virtual organizations because

A) People like desk-top training
B) People will not have to travel to another place to receive training
C) There are several available tools for on-line learning
D) The technology can allow for demonstrations or lectures
E) All of the above

Question 19

Marshall Goldsmith is used as a case study on leadership and technology since

A) He does not consider technology in his discussions of executive leadership
B) He studies how organizations have failed because they did not embrace technology
C) He worked for the federal government
D) He developed a system of feedback and continuous feedback
E) He failed at his consulting efforts for many years but then succeeded

Question 20

Which of the following is not a challenge found in leading virtual teams and organizations?

A) Empowering people in several time zones
B) Dealing with workers who do not all speak the same native language
C) Understanding technology and channels of communication
D) Providing rewards and recognition
E) All of these are challenges

Question 21

Name three skills a successful virtual leader should possess?

Question 22

Why is telecommunicating a benefit to employees and their employer?

Question 23

What can a leader do to better understand the virtual workforce and make the organization successful?

Question 24

How does outsourcing benefit organizations?

Question 25

List and define three technologies that can be used to enhance organizational productivity.