Deck 7: Followership

Question 1

To effectively manage up requires understanding what leaders want and need.

Answer 1

True

Question 2

It is a leader's job to clearly communicate where a group or organization is going and why.

Answer 2

True

Question 3

In the context of styles of followership, a dependent, uncritical thinker:

A) does not consider possibilities beyond what he or she is told.
B) is aware of the significance of his or her own actions.
C) contributes to the cultivation of an organization.
D) does not accept a leader's ideas without assessing them.

Answer 3

A

Question 4

Leadership coaching involves telling followers what to do, directing and controlling their behavior, and judging their performance.

Question 5

Managing up involves:

A) giving advice on handling specific organizational situations and dealing with organizational politics.
B) directing and controlling behavior and judging individual performance.
C) telling a person exactly what needs to be done.
D) consciously developing a mutually respectful relationship with one's direct superiors.

Question 6

Effective leaders see feedback as something to dread or fear and not as a route to improvement and development.

Question 7

One of the tactics for followers to manage up is to be a resource for the leader.

Question 8

Active follower behavior refers to:

A) being reactive.
B) requiring constant supervision.
C) initiating problem solving.
D) taking neither initiative nor personal responsibility.

Question 9

Leaders want followers to stay up to date, which includes:

A) understanding their customers.
B) collaborating.
C) driving growth.
D) uncritical thinking.

Question 10

_____ are often the result of leaders who are overcontrolling of others and who punish mistakes.

A) Pragmatic survivors
B) Alienated followers
C) Passive followers
D) Conformists

Question 11

Dependent, uncritical thinkers:

A) are aware of the significance of their actions.
B) accept a leader's ideas without assessing them.
C) contribute to the cultivation of an organization.
D) weigh the impact of decisions on the company vision.

Question 12

An alienated follower is an independent, critical thinker who is active in an organization.

Question 13

A passive follower exhibits critical, independent thinking and displays initiative and a sense of responsibility.

Question 14

Leaders should wait for an annual review to let employees know how they're doing or how they can improve.

Question 15

Leadership is the sole basis for the success of an organization.

Question 16

A(n) _____ is often an effective follower who has experienced setbacks and obstacles, perhaps promises broken by superiors.

A) alienated follower
B) conformist
C) pragmatic survivor
D) active follower

Question 17

Effective followers have to know what they stand for and be willing to express their own ideas to their leaders even though this might mean risking their jobs.

Question 18

An alienated follower:

A) is active in an organization.
B) is passive, yet an independent thinker.
C) does not try to avoid risk or conflict.
D) does not utilize critical thinking skills.

Question 19

In the context of followership styles, _____ leave the thinking to their leaders.

A) pragmatic survivors
B) alienated followers
C) passive followers
D) conformists

Question 20

Leaders value those people who:

A) show initiative.
B) think uncritically.
C) do not take responsibility when something needs to be done.
D) focus exclusively on the shortcomings of an organization.

Question 21

Followers want their leaders to be _____.

A) manipulative
B) authoritative
C) passive
D) competent

Question 22

Viewing the leader realistically includes:

A) asking questions about the leader's experiences.
B) using mindful initiatives.
C) giving up idealized expectations.
D) plying the leader for company stories.

Question 23

If a leader's actions and decisions contradict the best interests of an organization, effective followers:

A) take a stand.
B) follow the leader.
C) sacrifice their personal integrity.
D) follow passively.

Question 24

The benefits followers receive from leadership coaching include:

A) gaining a new perspective.
B) doing only what is told.
C) avoiding conflict.
D) utilizing uncritical thinking skills.

Question 25

A follower can be a resource for the leader by:

A) informing the leader about their own ideas.
B) staying aloof from the vision of their organization.
C) refusing to acknowledging the leader for his or her contributions.
D) maintaining a distance from the leader.

Question 26

Clarity of direction involves:

A) telling followers what to do, directing and controlling their behavior, and judging their performance.
B) distinctly communicating where the group or organization is going and why.
C) directing or facilitating a follower with the aim of improving specific skills.
D) evaluating and communicating a followers performance.

Question 27

Effective feedback describes:

A) past results and performance.
B) the nature of the leader-follower relationship.
C) the precise behavior and its consequences.
D) the skills required for a specific task.

Question 28

A follower can provide strength to the leader by:

A) sacrificing their personal integrity to maintain harmony.
B) accepting the leader's ideas without assessing or evaluating them.
C) contributing to areas that complement the leader's position.
D) submissively following orders.

Question 29

Jessie became a better leader when her followers:

A) took all the credit for the accomplishments of the team.
B) were submissive and passive.
C) complimented her for behavior that they appreciated.
D) idealized her leadership skills.

Question 30

A passive follower:

A) displays critical, independent thinking.
B) possesses the courage to initiate change.
C) does not exhibit active participation.
D) typically carries out any and all orders.

Question 31

Which of the following is a way that leaders can provide feedback that benefits followers?

A) Making feedback timely
B) Using elements of organizational objectives
C) Focusing on the person, not performance
D) Making feedback general

Question 32

Followers can influence their leaders by being:

A) a resource for the leader.
B) critical of an organization.
C) submissive and passive.
D) dependent, uncritical thinkers.

Question 33

Which of the following is a traditional management role?

A) Helping followers understand and learn
B) Removing obstacles to growth
C) Telling followers what to do
D) Empowering followers to explore

Question 34

Which of the following styles of followership do government appointees often demonstrate because they have their own agendas and a short period of time in which to implement them?

A) Pragmatic survivor
B) Conformist
C) Passive follower
D) Alienated follower

Question 35

Which of the following characteristics describes effective feedback?

A) General in nature
B) Looks toward the future
C) Describes the mistakes of the past
D) Focuses on fault-finding

Question 36

Leaders can become better leaders when:

A) they take all of the credit for accomplishments.
B) followers are submissive and passive.
C) sharing credit for accomplishments.
D) followers do everything for them.

Question 37

Effective followers:

A) are passive and uncritical by nature.
B) presume that a leader will provide them with security, permission to act, or personal growth.
C) initiate opportunities through which they can achieve personal fulfillment.
D) try to avoid risk or conflict.

Question 38

Leadership coaching involves:

A) judging followers' performance.
B) directing and controlling behavior.
C) telling followers what to do.
D) empowering followers to explore.

Question 39

Tyson and James have an effective follower-leader relationship that is based on _____.

A) mutual respect
B) authority
C) submission
D) conformity

Question 40

If organizational or personal changes create a situation in which a follower wants to withdraw from a particular leader-follower relationship, the follower must have:

A) the courage to leave.
B) the will to participate in transformation.
C) the ability to follow orders.
D) the ability to support the leader even if they disagree.

Question 41

Briefly discuss the demands on effective followers.

Question 42

A challenge followers face when managing up is:

A) lack of trust between the follower and the leader.
B) finding information that is valuable to the leader.
C) the follower's lack of control over the leader.
D) the follower's lack of resources.

Question 43

_____ refers to the direct appeal to leaders for desired outcomes.

Question 44

_____ involves using evaluation and communication to help individuals and the organization learn and improve.

Question 45

Describe the follower's qualities and behaviors that contribute to productive and rewarding leader-follower relationships.

Question 46

Briefly describe the characteristics of an alienated follower.

Question 47

Being a resource for the leader, building a relationship, helping the leader to be a good leader, and viewing the leader realistically are _____.

Question 48

_____ refers to failing to consider possibilities beyond what one is told and accepting a leader's ideas without thinking.

Question 49

Describe the types of courage that an effective follower should have.

Question 50

Compare critical thinking and uncritical thinking according to Kelley's theory of followership.

Question 51

In the context of styles of followership, a(n) _____ is both a critical, independent thinker and active in an organization.

Question 52

How can leaders optimize the use of feedback and minimize the conflict and fear that often accompanies it?

Question 53

_____ are the biggest barrier to effective leader-follower relationships.

Question 54

A(n) _____ individual participates fully in an organization, engages in behavior that is beyond the limits of the job, demonstrates a sense of ownership, and initiates problem solving and decision making.

Question 55

In the context of the four followership styles, a(n) _____ participates willingly but without considering the consequences of what he or she is being asked to do-even at the risk of contributing to a harmful endeavor.

Question 56

_____ should not be used simply to criticize a person or to point out faults. The focus should always be on how the follower can improve.

Question 57

A subordinate with useful _____, a personal source of upward influence, is of real benefit to a leader, and his or her departure would be a loss.

Question 58

Leaders want followers who can collaborate because:

A) followers should be active.
B) followers should take responsibility for their required tasks.
C) some followers do not do their own work.
D) leaders are responsible for more than a single follower.

Question 59

Why is it important for a follower to view the leader realistically?

Question 60

What benefits does a follower get from leadership coaching?

Question 61

How do effective followers build authentic relationships with their leaders?

A) Show submission to the leader.
B) Collaborate with other followers.
C) Actively seek feedback.
D) Expect the leader to be knowledgeable about everything.

Question 62

Which of the following two characteristics do followers desire in both their leader and fellow followers?

A) Honest and competent
B) Inspiring and cooperative
C) Competent and forward-thinking
D) Dependable and honest

Question 63

Which of the following sources of power for managing up is based on the follower's personal power?

A) Visible position
B) Expertise
C) Network of relationships
D) Flow of information