Deck 1: An Introduction to Information Systems

Question 1

Data represents real-world things.

Answer 1

True

Question 2

A drawback of an information system (IS) is that it lacks a feedback mechanism.

Answer 2

True

Question 3

Since the 1950s, computers have been used to perform common business applications.

Answer 3

True

Question 4

A computer-based information system (CBIS) is a single set of hardware, software, databases, telecommunications, people, and procedures configured to collect, manipulate, store, and process data into information.

Question 5

A user can install a firewall to avoid viruses and prevent unauthorized people from gaining access to his or her computer system.

Question 6

Application software, such as Microsoft Windows, manages basic computer operations such as start-up.

Question 7

A set of logically related tasks performed to achieve a definite outcome is called a process.

Question 8

C2C stands for computer-to-computer e-commerce.

Question 9

​Both system software and application software are needed for all types of computers, from small handheld computers to large supercomputers.

Question 10

An intranet is a network based on Web technologies that allows selected outsiders, such as business partners and customers, to access authorized resources of a company's extranet.

Question 11

The technology infrastructure is a set of shared IS resources that form the foundation of each computer-based information system.

Question 12

Organizations invest heavily in information systems to improve customer service.

Question 13

Increasingly, companies are incorporating computer-based information systems into their products and services.

Question 14

Mobile commerce (m-commerce) is the use of mobile, wireless devices to place orders and conduct business.

Question 15

While technologically advanced, unfortunately, e-commerce offers few advantages for streamlining work activities.

Question 16

Electronic business (e-business) goes beyond e-commerce and e-procurement by using information systems and the Internet to perform all business-related tasks and functions.

Question 17

The World Wide Web (WWW) is a network of links on the Internet to documents containing text, graphics, video, and sound.

Question 18

Information and data are essentially the same thing.

Question 19

Information is simply a collection of raw facts such as an employee number or the total hours worked in a week.

Question 20

Using a computer to forecast future sales and order more inventory before a shortage can occur is an example of information system feedback.

Question 21

The unique value of learning systems is that they allow organizations to capture and use the wisdom of experts and specialists.

Question 22

A management information system (MIS) typically provides standard reports generated with data and information from a transaction processing system (TPS) or enterprise resource planning (ERP) system.

Question 23

In the context of an information system, _____ involves keeping data and information available for future use.

A) input
B) storage
C) feedback
D) retrieval

Question 24

Systems development increases the cost and effort associated with operating an existing system.

Question 25

The process of defining relationships among data to create useful information requires ______.

A) an information system
B) intelligence
C) knowledge
D) intuition

Question 26

A _____ is an example of a hardware processing device.

A) keyboard
B) printer
C) scanner
D) chip

Question 27

A _____ is a set of elements or components that interact to accomplish goals.

A) process
B) database
C) network
D) system

Question 28

______ are people who create, use, and disseminate knowledge and are usually professionals in science, engineering, business, and other areas.

A) Systems analysts
B) Knowledge workers
C) Knowledge database administrators
D) End users

Question 29

The value of information is directly linked to how it helps decision makers achieve their organization's _____.

A) culture
B) goals
C) cost reduction initiatives
D) quality improvement measures

Question 30

Neural networks give the computer the ability to make suggestions and function like an expert in a particular field, helping enhance the performance of novice users.

Question 31

Quality information that can be used for a variety of purposes is said to be ______.

A) flexible
B) economical
C) relevant
D) verifiable

Question 32

Some successful stock, options, and futures traders use expert systems to spot trends and improve the profitability of their investments.

Question 33

Integration and testing involves converting the system design into an operational information system.

Question 34

Systems analysis involves studying the existing system to uncover its strengths and weaknesses.

Question 35

A decision support system (DSS) can include a collection of models used to support a decision maker or user, a collection of facts and information to assist in decision making, and systems and procedures that help decision makers and other users interact with the DSS.

Question 36

Augmented reality is a new form of virtual reality that enables a user to become fully immersed in an artificial, computer-generated 3D world.

Question 37

_____ consists of computer equipment used to perform input, processing, and output activities.

A) The motherboard
B) A register
C) Software
D) Hardware

Question 38

A management information system (MIS) goes beyond a traditional decision support system (DSS) by providing immediate assistance in solving problems.

Question 39

In information systems, _____ is information from a system that is used to make changes to input or processing activities.

A) a program
B) feedback
C) an output
D) software

Question 40

_____ consists of computer programs that govern the operation of a computer.

A) Hardware
B) Software
C) A server
D) The Internet

Question 41

_____ is the awareness and understanding of a set of information and the ways that information can be made useful to support a specific task or reach a decision.

Question 42

A(n) _____ is an organized collection of people, procedures, software, databases, and devices used to perform and record business deals.

A) decision support system (DSS)
B) management information system (MIS)
C) enterprise resource planning (ERP) system
D) transaction processing system (TPS)

Question 43

_____ is a field in which a computer system takes on the characteristics of human intelligence.

Question 44

_____ connect computers and equipment in a building, around the country, or around the world to enable electronic communications.

A) Programs
B) Registers
C) Networks
D) Databases

Question 45

_____ involves using information systems and the Internet to acquire parts and supplies.

A) A transaction processing system (TPS)
B) Electronic business (e-business)
C) Mobile commerce (m-commerce)
D) Electronic procurement (e-procurement)

Question 46

The goal of the _____ step of systems development is to gain a clear understanding of the problem to be solved or opportunity to be addressed.

A) systems analysis
B) systems investigation
C) systems design
D) systems implementation

Question 47

Prediction of future events to avoid problems is called _____.

Question 48

_____ is a branch of artificial intelligence that allows computers to recognize and act on patterns or trends.

A) Vision systems
B) Neural networks
C) Robotic systems
D) Natural language processing

Question 49

A(n) _____ can replace many applications with one unified set of programs, making the system easier to use and more effective.

A) transaction processing system
B) e-commerce system
C) enterprise resource planning system
D) decision support system

Question 50

In information systems, the activity of gathering and capturing raw data is called _____.

Question 51

A(n) _____ is a network based on Web technologies that allows selected outsiders, such as business partners and customers, to access authorized resources of a company's intranet.

A) register
B) blog
C) database
D) extranet

Question 52

_____ are people who work directly with information systems to get results.

A) System analysts
B) Database administrators
C) Programmers
D) End users

Question 53

The _____ step of systems development involves studying the existing system to uncover its strengths and weaknesses and interviewing those who will use the new system to identify what the system must do to meet their needs and the needs of an organization.

A) systems investigation
B) systems analysis
C) systems design
D) systems maintenance

Question 54

Hiring an outside company to perform some or all of a systems development project is called _____.

A) virtual reality
B) offshoring
C) systems investigation
D) outsourcing

Question 55

_____ are considered to be the most important element in computer-based information systems.

A) Hardware
B) Software
C) Procedures
D) People

Question 56

Which of the following is a process of linking together all the components of a system to demonstrate that the system as a whole does indeed meet the user and business requirements?

A) Construction
B) Implementation
C) Integration and testing
D) Operation and maintenance

Question 57

_____ is the knowledge of how data and information are used by individuals, groups, and organizations.

A) Information literacy
B) Computer literacy
C) Software systems literacy
D) Information systems literacy

Question 58

_____ is the electronic transmission of signals for communications, which enables organizations to carry out their processes and tasks through effective computer networks.

Question 59

Which of the following involves the ongoing running of a system and identifying and making necessary changes to the system due to errors or new user or business requirements?

A) Disposition
B) Implementation
C) Integration and testing
D) Operation and maintenance

Question 60

A _____ is any business-related exchange such as payments to employees, sales to customers, or payments to suppliers.

A) transaction
B) forecast
C) feedback
D) process

Question 61

The era of globalization characterized by multinational corporations having plants, warehouses, and offices around the world is _____.

Question 62

The collection of data, rules, procedures, and relationships that must be followed to achieve value or the proper outcome is contained in an expert system's _____.

Question 63

The technology used to create the Internet is also being applied within companies and organizations to create _____, which allow people in an organization to exchange information and work on projects.

Question 64

A(n) _____ is a set of integrated programs that manages the vital business operations for an entire multisite, global organization.

Question 65

A business transaction executed electronically between a consumer and a public sector organization is a form of _____.

Question 66

_____ is a branch of artificial intelligence that allows computers to recognize and act on patterns or trends.

Question 67

One zettabyte is _____ characters of data.

Question 68

The _____ is the world's largest computer network consisting of thousands of interconnected networks, all freely exchanging information.

Question 69

​A(n) _____ is an organized collection of facts and information, typically consisting of two or more related data files.

Question 70

_____ is a newer form of virtual reality that has the potential to superimpose digital data over real photos or images.

Question 71

_____ is the activity of creating or modifying information systems.

Question 72

_____ is an area of artificial intelligence (AI) in which machines take over complex, dangerous, routine, or boring tasks, such as welding car frames or moving pallets of products around in a warehouse.

Question 73

A(n) _____ is an organized collection of people, procedures, software, databases, and devices that provides routine information to managers and decision makers.

Question 74

The _____ phase of the systems development process determines how a new system must work, what inputs are required, and what outputs must be produced to meet the business needs defined during systems analysis.

Question 75

_____ include the strategies, policies, methods, and rules for using a computer-based information system (CBIS).

Question 76

Workers in many organizations operate in a(n) _____ environment in which software and data storage are provided by the Internet; the services are run on another organization's computer hardware, and both software and data are easily accessed.

Question 77

A(n) _____ is a system consisting of software and hardware that protect a computer system or network from outside attacks.

Question 78

An approach to work called _____ enables people to work from home or while traveling.

Question 79

_____ is defined as the knowledge and ability to use computers and related technology effectively.
​

Question 80

_____ is a strategy by which an organization determinedly and systematically gathers, organizes, stores, analyzes, and shares its collective knowledge and experience.