Question 1

The office manger asks you to back up the system.Which of the following describes the procedure she wants you to complete?&#10;A)Manually record all daily transactions.&#10;B)Return all computers to the startup screen before you leave for the day.&#10;C)File all patients' treatment records.&#10;D)Make an electronic copy of all information stored on the hard drive.

Accepted Answer

Backing up the system typically refers to creating an electronic copy of all information stored on the hard drive, ensuring that important data is preserved in case of a system failure or other issue.

Question 2

The only way to protect stored information is to:&#10;A)print and file the information on a regular basis.&#10;B)utilize password protection.&#10;C)constantly back up the system.&#10;D)implement the operator verification protocol.

Accepted Answer

Constantly backing up the system ensures that there is a copy of the information available in case of data loss, making it a comprehensive method for protecting stored information.

Question 3

When a dental practice is considering a new computer software package,all personnel should have input into the decision.Which member of the team will be most interested in assessing the recall function?

A)Accountant
B)Hygienist
C)Dentist
D)Administrative dental assistant

Hygienist

Accepted Answer

The recall function is primarily related to the scheduling and follow-up of dental hygiene appointments. Hence, the hygienist would be most interested in assessing the recall function in a new computer software package. The accountant may be concerned with financial management features, the dentist with clinical documentation features, and the administrative dental assistant with appointment scheduling and patient records management.

Question 4

The electronic scheduler function can do all of the following,except:&#10;A)allow the user to matrix the appointment scheduler according to production goals.&#10;B)alert scheduling staff if sufficient time is not scheduled between appointments.&#10;C)coordinate schedules when the patient sees more than one provider in the same day.&#10;D)alert the user if the recall does not meet the insurance company's standard.

Accepted Answer

The electronic scheduler function can allow the user to matrix the appointment scheduler, alert scheduling staff if sufficient time is not scheduled between appointments, and coordinate schedules when the patient sees more than one provider in the same day. However, it cannot alert the user if the recall does not meet the insurance company's standard.

Question 5

You inquire whether the new software has the capability to produce &#34;walkout statements.&#34; What is the function of a walkout statement?&#10;A)Identifies patients who fail to return to complete their treatment&#10;B)Provides patients with post-treatment instructions,next appointment,and billing summary&#10;C)Documents patients who fail to keep appointments&#10;D)Prepares statements for patients who settle their account after treatment

Accepted Answer

A walkout statement, also known as checkout or encounter form, provides patients with post-treatment instructions, the next appointment, and a billing summary. It is given to the patient at the end of their visit and serves as a reminder of the services received, and what they should do next. This statement can also help reduce communication errors between the patient and the front desk staff.

Question 6

A computerized account identifies _______.&#10;A)the person receiving dental treatment&#10;B)the person who is financially responsible for paying the account&#10;C)the legal guardian or head of household&#10;D)the patient's insurance company

Accepted Answer

A computerized account identifies the person who is financially responsible for paying the account. This information may include the patient's insurance information as well. However, the primary purpose of a computerized account is to keep track of the financial aspect of dental treatments, such as billing and payments. It may not necessarily identify the patient, legal guardian or head of household as explicitly as it identifies the person who is responsible for paying.

Question 7

The primary purpose of a backup plan is to:&#10;A)safeguard the practice from loss of time and valuable information.&#10;B)provide for storage of information at more than one location.&#10;C)guard against computer downtime.&#10;D)prevent the need for use of a manual system when the computer system is down.

Accepted Answer

The primary purpose of a backup plan is to safeguard the practice from loss of time and valuable information. While options B, C, and D may be components of a backup plan, they are not the primary purpose.

Question 8

What should you do if the computer system goes down?&#10;A)Cancel all patient appointments until the system is up and running.&#10;B)Ask patients to wait in the reception area until the system is up and running.&#10;C)Use the &#34;honor system&#34;-upon completion of treatment,ask patients to return to the office at their earliest convenience to complete the transaction (schedule appointments,pay for services rendered,etc. ).&#10;D)Record transactions in a daily journal,and enter the data when the system is up and running.

Accepted Answer

Recording transactions in a daily journal and entering the data when the system is up and running is the best option. This ensures that the practice does not lose important information about patient appointments and treatments. Canceling appointments or asking patients to wait may cause inconvenience and rescheduling of appointments, while using the "honor system" could result in errors and financial discrepancies.

Question 9

A computerized system at the intermediate level adds which of the following functions to a basic level?&#10;A)Intraoral imaging&#10;B)Periodontal charting&#10;C)Digital radiography&#10;D)Batch insurance claims for group submission

Accepted Answer

Batch insurance claims for group submission is a function typically added at the intermediate level to enhance administrative efficiency, beyond basic clinical functions like imaging and charting.

Question 10

A computerized recall system _______.&#10;A)allows the scheduling of patients 1 year in advance&#10;B)submits insurance claims electronically&#10;C)produces age reports&#10;D)can track patients who regularly do not show for scheduled appointments

Accepted Answer

The answer of A computerized recall system _______.&#10;A)allows the scheduling...

Question 11

Which of the following should be considered when a software package is selected?&#10;A)The package places priority on the needs of the office manager.&#10;B)The package comes with sufficient support to run the software.&#10;C)The package offers the same features as those offered in similar practices.&#10;D)Both A and B

Accepted Answer

The answer of Which of the following should be considered...

Question 12

What determines the exact order and characteristics of the startup procedure?&#10;A)Status box&#10;B)Type of computer system&#10;C)Preference of the administrator&#10;D)Available backup system

Accepted Answer

The answer of What determines the exact order and characteristics...

Question 13

Audit trails identify who entered or edited information.This is important for a paperless dental practice because it records all changes to information and identifies who made the changes and on what date.This also meets what legal requirements?

A)Americans With Disabilities Act
B)Mandates of the HIPAA Security Rule
C)American Dental Association guidelines
D)Medicare part D

Accepted Answer

The answer of Audit trails identify who entered or edited...

Question 14

A printout that lists all payments made by the patient for tax reporting is called a/an _______.&#10;A)walkout statement&#10;B)(ICD)-9&#10;C)truth-in-lending statement&#10;D)year-end summary

Accepted Answer

The answer of A printout that lists all payments made...

Question 15

A paperless dental practice uses a _______ software program.&#10;A)level one (basic)&#10;B)level two (intermediate)&#10;C)level three (advanced)&#10;D)level four (complex)

Accepted Answer

The answer of A paperless dental practice uses a _______...

Question 16

Title,menu,tool,power,and status bars are basic elements of a Windows program.However,most updated dental practice management programs do not use a Windows format.&#10;A)The first statement is true;the second statement is false.&#10;B)The first statement is false;the second statement is true.&#10;C)Both statements are true.&#10;D)Both statements are false.

Accepted Answer

The answer of Title,menu,tool,power,and status bars are basic elements of...

Question 17

A/an _______ is a company that provides patient billing,insurance verification,and marketing and promotion services for a dental practice.&#10;A)outsource group&#10;B)third party vendor&#10;C)marketing and promotion firm&#10;D)accounting firm

Accepted Answer

The answer of A/an _______ is a company that provides...

Question 18

Electronic code sets can be standardized,or they can be unique to the software program.Which of the following code sets is standardized?&#10;A)ADA code&#10;B)Procedure code category&#10;C)CDT code&#10;D)All of the above

Accepted Answer

The answer of Electronic code sets can be standardized,or they...

Question 19

A major advantage of a computerized system is:&#10;A)information that is common to all accounts is entered only once.&#10;B)it replaces the need for record storage.&#10;C)reports will not have to be customized.&#10;D)all software programs work the same way,so that extensive training is not needed.

Accepted Answer

The answer of A major advantage of a computerized system...

Question 20

Match between columns&#10;                        Premises: Intraoral imaging and digital radiographs&#10;Intraoral imaging and digital radiographs&#10;Intraoral imaging and digital radiographs&#10;Organizing patient names,addresses,and telephone numbers&#10;Organizing patient names,addresses,and telephone numbers&#10;Organizing patient names,addresses,and telephone numbers&#10;Electronic scheduling&#10;Electronic scheduling&#10;Electronic scheduling

Accepted Answer

The Answer of Level two (intermediate) and Level three (advanced) is...

Question 21

More than one patient can be assigned to an account.

Accepted Answer

The answer of More than one patient can be assigned...

Question 22

The ______ is a unique identification number for healthcare providers that is required on all electronic transactions.

Accepted Answer

The answer of The ______ is a unique identification number...

Question 23

Which of the following statements is false?&#10;A)In most cases,if the computer system goes down,it will be up and running in a few hours.&#10;B)Printing the weekly appointment book at the end of each day will ensure that you have a backup appointment book in the event that the computer system goes down.&#10;C)If the computer system goes down,keep track of patients who need appointments,and contact them as soon as possible to schedule their next appointment.&#10;D)The dental practice should have a backup plan in place that will allow the practice to function without the computer system for several hours.

Accepted Answer

The answer of Which of the following statements is false?&#10;A)In...

Deck 7: Computerized Dental Practice