Deck 10: Issues Between Organizations and Individuals

Question 1

The Drug-Free Workplace Act states that employers with federal contracts over $25,000 and others obtaining financial assistance grants must create and distribute to their employees policies prohibiting drug abuse at work.

Answer 1

True

Question 2

If employees believe it is legitimate for managers to control the personal e-mails they send at work,they are unlikely to develop serious conflict with management about it.

Answer 2

True

Question 3

The more job-related one's conduct is when off the job,the more support there is for organizational influence on the employee.

Answer 3

True

Question 4

Legitimacy tends to become more accepted as an act's connection when the job becomes more hazy.

Question 5

Secret organizational monitoring on employees can lead to higher levels of physiological and emotional distress.

Question 6

Classical job design satisfies higher-order needs,such as social needs and growth.

Question 7

Being a good organizational citizen is essentially blind conformity.

Question 8

Dues-paying consists of the total "costs" that a person's group believes an individual should pay for the privileges of full acceptance and continuing membership.

Question 9

In the absence of preventive programs and timely intervention in known situations,employers may be responsible for the harassment actions of their supervisors and employees.

Question 10

If maintenance factors are allowed to decline during an enrichment program,employees are likely to be more responsive to the enrichment program.

Question 11

Correction is best done by making company standards known and understood in advance.

Question 12

In the context of employees' responsibilities to the organization,employees who fail to act responsibly can expect the organization to respond by using tight controls to try to maintain a successful operating system.

Question 13

Alcoholics are found exclusively in operational level jobs.

Question 14

Job enrichment seeks to add variety to a job by giving workers a wider variety of duties in order to reduce their monotony.

Question 15

In the context of organizational policy guidelines related to privacy,fiduciary duty states that the collector of employee information is ultimately responsible for its security.

Question 16

Corrective discipline seeks to discourage further rule infractions so future acts will be in compliance with standards.

Question 17

Job enrichment applies more easily to operational level jobs,which are more likely to be dictated by the technological process.

Question 18

Some employees object to drug testing because it may reveal other medical conditions that they may prefer to keep private.

Question 19

The core dimensions of job enrichment affect an employee's psychological state,which tends to improve performance,satisfaction,and quality of work,and reduces turnover and absenteeism.

Question 20

The degree to which the five core dimensions are present in jobs needs to be evaluated before job enrichment can take place.

Question 21

In the context of organizational policy guidelines on privacy,_____ states that the employee should be able to examine records and challenge them if they appear to be incorrect.

A) fiduciary duty
B) due process
C) confidentiality
D) relevance

Question 22

Classical job design resulted in:

A) workers becoming increasingly proud of their jobs.
B) increased community of interest in the whole product.
C) workers getting socially isolated from their co-workers.
D) quality improvements and low absenteeism.

Question 23

Which of the following is NOT a positive way to use genetic testing information?

A) Screening job applicants in order to minimize the firm's health costs
B) Transferring susceptible employees to safer work areas
C) Developing protective measures
D) Providing health warnings

Question 24

_____ gives employees a greater sense of competence,because they can perform different kinds of work in different ways.

A) Skill variety
B) Task identity
C) Task significance
D) Autonomy

Question 25

Which of the following seeks to add depth to a job by giving workers more control,responsibility,and discretion over how their job is performed?

A) Job enlargement
B) Job rotation
C) Job breadth
D) Job enrichment

Question 26

_____ is the number of different tasks an individual is directly responsible for.

A) Job breadth
B) Job rotation
C) Job depth
D) Job enrichment

Question 27

Which of the following core dimensions developed by Hackman and Oldham considers perceived knowledge of results as its direct psychological effect?

A) Feedback
B) Autonomy
C) Task identity
D) Skill variety

Question 28

An honesty test that inquires about attitudes toward theft is known as a(n)_____.

A) overt test
B) performance-based test
C) personality-based test
D) IQ test

Question 29

A possible solution to the problems with drug testing lies in _____.

A) genetic testing
B) job rotation
C) whistleblowing
D) impairment testing

Question 30

Which of the following is NOT a benefit of job enrichment for an organization?

A) Reduced absenteeism
B) Decreased self-actualization
C) Fewer grievances
D) Increased performance

Question 31

In the context of organizational policy guidelines on privacy,_____ states that no personal data system unknown to an employee should be used.

A) relevance
B) notice
C) fiduciary duty
D) recency

Question 32

In the context of organizational policy guidelines on privacy,_____ states that the keeper of the information is responsible for its security.

A) fiduciary duty
B) due process
C) confidentiality
D) relevance

Question 33

_____ involves periodic assignment of an employee to completely different sets of job activities.

A) Job enlargement
B) Job rotation
C) Job creation
D) Job enrichment

Question 34

Most employers apply a policy of _____,which means that there are stronger penalties for repeated offenses.

A) preventive discipline
B) disciplinary probation
C) progressive discipline
D) none of the above

Question 35

The direct consequences of alcoholism include all of the following EXCEPT:

A) increased health care costs.
B) lower absenteeism.
C) poor work.
D) lost productivity.

Question 36

Successful employer programs to treat alcoholism primarily include all of the following EXCEPT:

A) treating alcoholism as an illness.
B) transferring the employee to a different geographic unit.
C) focusing on the job behavior caused by alcoholism.
D) providing both medical and psychological support.

Question 37

According to Equal Employment Opportunity (EEO)laws,which of the following stands out as a contemporary problem related to privacy?

A) Sexual harassment on the job
B) Discrimination in pay based on color, gender, and race
C) Transfer of susceptible employees to safer work locations
D) None of the above

Question 38

Which of the following is NOT an objective of disciplinary action in organizations?

A) To reform the offender
B) To maintain consistent, effective, group standards
C) To deter others from similar actions
D) To ensure that the offender is kept away from the society

Question 39

Many early quality of work life (QWL)efforts focused on _____.

A) operational level workers
B) job enrichment
C) alcohol abuse remedies
D) progressive discipline

Question 40

Job enrichment tends to reduce _____.

A) turnover
B) grievances
C) idle time
D) all of the above

Question 41

Which of the following organizational citizenship categories consists of people who make efficient use of work time and exert extra effort?

A) Sportsmanship
B) Altruism
C) Conscientiousness
D) Civic virtue

Question 42

Which of the following is NOT a key characteristic of dues-paying?

A) It is a perceptual phenomenon.
B) It is seldom paid for continuing membership in the group.
C) It is judged by many different observers.
D) It is situation-specific.

Question 43

_____ is a core job dimension,which allows employees to perform a complete piece of the work.

A) Skill variety
B) Task identity
C) Task significance
D) Autonomy

Question 44

Give a brief description of the two types of disciplines.

Question 45

According to the model of legitimacy or organizational influence,which areas have a high and low degree of legitimacy? Draw the diagram of the model to support your answer.

Question 46

Which of the following is NOT an element covered by social information processing?

A) Peers may suggest which of the job characteristics really count to them.
B) Peers may offer their personal model regarding the relative weighting of each core dimension.
C) Peers may provide clues about their own judgments of the dimensions.
D) Peers may create expectations that enriched jobs will be more or less satisfying.

Question 47

Regardless of the causes of alcoholism,an increasing number of firms recognize that they have a role to play in helping alcoholics control or break their habit.Why?

Question 48

Explain briefly policy guidelines on privacy that organizations use.

Question 49

What is cybersurfing and why is it a concern?

Question 50

Which are the five core dimensions seen in the job characteristics approach to job enrichment? How do these core dimensions affect an employee's psychological state.

Question 51

_____ is a core job dimension that refers to the amount of impact,as perceived by the worker,the work has on other people.

A) Skill variety
B) Task identity
C) Task significance
D) Autonomy

Question 52

Which of the following statements is true of dues-paying?

A) It implements a standard approach irrespective of the situation.
B) It is a social phenomenon.
C) It is judged by a single observer.
D) It is based on the concept of idiosyncrasy credits.

Question 53

What are the positive and negative uses of genetic testing?

Question 54

Dues-paying costs include all of the following EXCEPT:

A) acting superior to others.
B) showing proper respect to others.
C) spending the appropriate amount of time at one's job.
D) performing at an above-average level.

Question 55

_____,when present,makes a person have a strongly positive expectation that the other person will do the right thing and results in the formation of emotional bonds.

A) Mutual trust
B) Dues-paying
C) Conscientiousness
D) Civic virtue

Question 56

What is the difference between job enrichment and job enlargement?

Question 57

_____ is the job characteristic that gives employees some discretion and control over job-related decisions.

A) Skill variety
B) Task identity
C) Task significance
D) Autonomy

Question 58

What are the forms of honesty testing?

Question 59

Which of the following would be the strongest response to a wrongful act by the employer?

A) Expressing concerns
B) External whistle-blowing
C) Sabotaging the implementation
D) Internal whistle-blowing

Question 60

What are the characteristics of ethical role models?