Deck 17: Interviewing

Question 1

Interviews that focus on problems are called

A)problem-solving interviews.
B)counseling interviews.
C)complaint interviews.
D)stress interviews.
E)information getting interviews.

Answer 1

B

Question 2

"Can you tell me a little about yourself?" is an example of

A)an open question.
B)a closed question.
C)a mirror question.
D)a summary question.
E)a leading question.

Answer 2

A

Question 3

Interviews are different from many other kinds of communication because of which of the following characteristics?

A)intensity
B)informality
C)formality
D)question and answer format
E)intensity and formality

Answer 3

D

Question 4

Suzie went to the doctor because she wasn't feeling well. The nurse asked her several questions to try and determine what ailed her. This is an example of 

A)a counseling interview.
B)an exit interview.
C)a reprimand interview.
D)a persuasive interview.
E)an information getting interview.

Question 5

Some stress interviews are deliberate.

Question 6

Loaded questions are sometimes good to ask because they can reveal the true viewpoints of the interviewee.

Question 7

Persuasive interviews can sell more than products.

Question 8

An employee from the retention department of the university asks a student not returning the following semester to discuss why she made the decision to leave the university. This is an example of  

A)a counseling interview.
B)an exit interview.
C)a reprimand interview.
D)a persuasive interview.
E)an information getting interview.

Question 9

The question,"You believe in teamwork don't you?" is an example of a probing question.

Question 10

A supervisor calls in a subordinate to discuss the subordinate's recurring tardiness.This is an example of

A)a counseling interview.
B)an exit interview.
C)a reprimand interview.
D)a persuasive interview.
E)an information getting interview.

Question 11

Questions that are illegal in most circumstances are legal if they pertain to

A)an employer's management philosophy.
B)bona fide job qualifications.
C)concerns for safety.
D)an employer's religious values.
E)an employer's management philosophy and concerns for safety.

Question 12

In a counseling interview,the problem is not mutual.

Question 13

The closing stage of an interview should preview the content of questions.

Question 14

The interview style in which interviewees have the greatest potential control is

A)mirror.
B)distributive.
C)authoritarian.
D)stress.
E)problem solving.

Question 15

The interview style in which control is most evenly balanced between interviewer and interviewee is

A)mirror.
B)distributive.
C)authoritarian.
D)stress.
E)problem-solving.

Question 16

General questions that are used by interviewers to initiate a new topic care called

A)closed questions.
B)open-ended questions.
C)open questions.
D)hypothetical questions.
E)leading questions.

Question 17

"You never failed a course,did you?" is an example of

A)an open question.
B)a closed question.
C)a mirror question.
D)a summary question.
E)a leading question.

Question 18

In employment interviews,there are periods of information giving and information getting.

Question 19

Tyronne opens an interview by asking "Could you tell me a bit about your background in marketing?" Next,Tyronne asks,"So how long did you work at Zylex?" and "What is the largest account you've ever managed?" Still pursuing the same topic,Tyronne asks,"Could you go into more detail about your responsibilities for dealing with clients?" and "Did you ever have a client you couldn't handle effectively?" The progression of Tyronne's questions exemplifies

A)the funnel sequence.
B)a stress style of interviewing.
C)an authoritarian style of interviewing.
D)a counseling interview.
E)an inversion progression.

Question 20

"Did you attend a private college?" is an example of

A)an open question.
B)a closed question.
C)a mirror question.
D)a summary question.
E)a leading question.

Question 21

Interviews designed to gain information,insight,and perceptions about a place of work or education from someone who is leaving that place are called ____________________ interviews.

Question 22

Questions that summarize what has been covered in an interview are called ____________________ questions.

Question 23

Review four of the eight forms of interview questions and give an example of each and when you would use them.

Question 24

Martina has an employment interview in about 2 weeks.Name and discuss the steps she should take in preparing for her interview.

Question 25

Trick questions,surprise directions in conversation,and unusual responses to interviewees are most likely in ____________________ interviews.

Question 26

When an interviewer reflects a interviewee's comments back to the interviewee,the interviewer has used a(n)____________________ question.

Question 27

The stage of the interview that deals with most of the content and takes the most time is called the ____________________ stage.

Question 28

For your campus newspaper you are assigned to interview a campus official about a new plan to provide better parking for your campus.How will you structure your interview that will help you build a good communication environment with the campus official?

Question 29

____________________ questions go beneath the surface of a response to gather additional information and insight.

Question 30

Since in an interview the pattern moves from broad topics to specific ones it's referred to as the ____________________.