Deck 19: Global Human Resource Management

Question 1

Mathew,a human resource executive in SofoTamp,assists managers in conducting the appraisal of employees.In this scenario,Mathew is involved in _____.

A)leadership development
B)recruitment and selection
C)employee training
D)performance management

Answer 1

D

Question 2

_____ are focused on attracting,training,motivating,and retaining people.

A)Hostile takeovers
B)Partnership agreements
C)Human resource practices
D)Merger negotiations

Answer 2

C

Question 3

Adam,a manager in Widget Corp. ,knows how to get things done in the organization.He understands where to get answers,how to fill out forms,and how to do the work required in the company.Given this information,it can be said that Adam is most likely a manager with _____.

A)company-specific human capital
B)location-specific human capital
C)regional human capital
D)global human capital

Answer 3

A

Question 4

In the context of key human resource practices in multinationals,which of the following activities is involved in development and training?

A)Workforce planning
B)Goal setting
C)Succession planning
D)Performance measurement

Question 5

Widget Corp. ,a technology company,has a huge employee turnover.Which of the following strategies should the company adopt to combat turnover?

A)It should avoid offering signing bonuses.
B)It should focus solely on shareholder value.
C)It should increase working hours to 12 hours per day.
D)It should offer an attractive compensation package.

Question 6

Jacob,a human resource representative in Widget Corp. ,recruits candidates from the United Kingdom.Which of the following behaviors is most likely to be insulting to the candidates?

A)Being reserved
B)Being passive
C)Being emotionally expressive
D)Being impassive

Question 7

A company's human capital consists of:

A)the number of employees working in the company.
B)the total cost to the company in terms of the salary provided to its employees.
C)the skills its employees possess.
D)the knowledge potential employees possess.

Question 8

In the context of key human resource practices in multinationals,which of the following activities is involved in recruitment and selection?

A)Workforce planning
B)Goal setting
C)Succession planning
D)Leadership development

Question 9

John is a business executive who imports products from China to the United States.He is able to move products through Chinese customs quickly.Without paying bribes,he can find cheap transportation options,and he understands and responds quickly to customers' changing needs.Given this information,it can be said that John has _____.

A)company-specific human capital
B)location-specific human capital
C)competitive inertia
D)cognitive dissonance

Question 10

The human resource (HR)department of SpadeSlice Inc.is evaluating and reviewing the performance of employees based on the data provided by the operations team.In this scenario,the HR department of SpadeSlice is in the _____ phase of performance management.

A)first
B)second
C)third
D)fourth

Question 11

Martha,a human resource representative in Zencor Inc. ,recruits candidates from Germany.Which of the following behaviors is most likely to be insulting to the candidates?

A)Being reserved
B)Being passive
C)Being emotionally expressive
D)Being confrontational

Question 12

AlurSci,a technology company,has a huge employee turnover.Which of the following strategies should the company adopt to combat turnover?

A)It should offer signing and retention bonuses.
B)It should focus solely on shareholder value.
C)It should increase working hours to 12 hours per day to increase productivity.
D)It should limit employee growth opportunities to reduce costs.

Question 13

Bertha,a human resource executive in Zencorp,conducts an induction and socialization session for the newly hired employees of the company.In this scenario,Bertha is involved in _____.

A)leadership development
B)recruitment and selection
C)employee training
D)performance management

Question 14

Compared to the French,the Japanese:

A)are more emotionally expressive.
B)are less confrontational.
C)are less punctual.
D)have more power distance.

Question 15

In the context of key human resource practices in multinationals,which of the following activities is involved in performance management?

A)Workforce planning
B)Goal setting
C)Succession planning
D)Leadership development

Question 16

Location-specific human capital is employees' knowledge about their company's:

A)unique culture.
B)routine tasks.
C)internal systems.
D)target market.

Question 17

_____ is a guide to help align employee skills and behaviors with a company's strategic objectives.

A)The global HR wheel
B)The global HR chain
C)The HR cycle
D)The HR continuum

Question 18

Company-specific human capital is:

A)employees' knowledge about their company's unique culture.
B)employees' knowledge about the political landscape of their company's home country.
C)employees' familiarity with the geographic location of their company.
D)employees' familiarity with the culture of their company's home country.

Question 19

The human resource department of AlliedTech,identifies and nurtures new leaders who can replace old leaders when they leave the firm.In this scenario,it can be said that the HR department of AlliedTech is engaged in _____.

A)employer branding
B)recruitment and selection
C)development and training
D)performance management

Question 20

Compared to the French,the Japanese:

A)are less emotionally expressive.
B)are more confrontational.
C)are less punctual.
D)have more power distance.

Question 21

TradeyCloth is an apparel manufacturing company in Belwick,a city in the United States.The human resource (HR)department of TradeyCloth is working with the customers in the city and learning about their lifestyles and expectations.In this scenario,the HR department of TradeyCloth is engaged in developing _____.

A)local human capital
B)structural capital
C)financial capital
D)international human capital

Question 22

_____ are clear-cut instruments to quantify whether individuals are on the right track to helping a company achieve its strategic objectives.

A)Critical behaviors
B)Key performance indicators
C)Core competencies
D)Restrictive covenants

Question 23

Which of the following is an example of a strategic objective?

A)Investing to gain quarterly earnings
B)Hiring new contractors to work on a new project
C)Achieving 100 percent productivity in the next six months
D)Attaining a sustainable competitive advantage

Question 24

Which of the following can be a key performance indicator for employees on the engineering and design team of a company that manufactures shoes?

A)Capturing more than half of the present market
B)Creating a demand for shoes
C)Developing a shoe that weighs less than one pound
D)Selling all the shoes that have been manufactured

Question 25

_____ is company knowledge within a specific location.

A)Corporate human capital
B)Subsidiary human capital
C)Local human capital
D)International human capital

Question 26

To determine whether WindEn Corp. ,an energy company,is on its way to meeting its strategic objective of producing light bulbs that are powered by sustainable energy sources,the company needs to identify the critical behaviors of its employees.Which of the following is most likely to be one of the critical behaviors of its employees?

A)Conducting research to learn how to improve their technology
B)Focusing on quarterly earnings
C)Focusing solely on shareholder value
D)Developing new methods to utilize conventional energy sources

Question 27

Unlike corporate human capital,international human capital is categorized by _____.

A)low company specificity
B)high company specificity
C)low location specificity
D)high location specificity

Question 28

Asphatzu Inc. ,a heavy-duty machines manufacturing company,focuses on increasing profitability by customizing products,services,and operations so it can respond to the differentiated needs and preferences of customers and employees in each of the countries where it operates.In this scenario,Asphatzu Inc.should heavily invest in _____.

A)corporate human capital
B)transnational human capital
C)subsidiary human capital
D)international human capital

Question 29

Which of the following statements is true of corporate human capital?

A)It has low company specificity and low location specificity.
B)It has high company specificity and high location specificity.
C)It is knowledge of global best practices,global industry standards,and international trade laws applicable across multiple companies and countries.
D)It is knowledge about the policies,procedures,and goals that are constant across a company's global operations.

Question 30

Radeit Microprocessors,a microprocessor manufacturing firm,has developed a new glue that enables the company to stack more processors on a single chip than any other microprocessor manufacturer has been able to stack.In this scenario,Radeit Microprocessor has attained _____.

A)competitive advantage
B)competitive inertia
C)behavioral competency
D)constructive dismissal

Question 31

Powell Motors,an automobile manufacturing company,manufactures and customizes cars based on the needs of its customers.It increases profitability by responding to the differentiated preferences of customers and employees in each of the countries where it operates.It is evident that Powell Motors pursues _____.

A)a meganational strategy
B)a multidomestic strategy
C)the transnational strategy
D)the multinational strategy

Question 32

Unlike subsidiary human capital,local human capital is categorized by _____.

A)low company specificity
B)high company specificity
C)low location specificity
D)high location specificity

Question 33

The human resource (HR)department of Amstark Technology is deciding the annual compensation of employees based on the goals attained by the employees in the previous year.In this scenario,the HR department of Amstark Technology is in the _____ phase of performance management.

A)first
B)second
C)third
D)fourth

Question 34

_____ are the few key areas of activity in which meeting strategic objectives are absolutely necessary.

A)Critical behaviors
B)Key performance indicators
C)Tactical objectives
D)Operational objectives

Question 35

Which of the following is a difference between critical behaviors and key performance indicators (KPIs)for employees?

A)Critical behaviors are controlled by the external environment of an organization,whereas KPIs are controlled by the internal environment of an organization.
B)Unlike KPIs,critical behaviors are clear-cut instruments that quantify whether individuals are on the right track to helping a company achieve its strategic objectives.
C)Unlike critical behaviors,KPIs are the few key areas of activity in which meeting strategic objectives are absolutely necessary.
D)Critical behaviors tell you how to achieve an objective,whereas KPIs tell you whether you are on track to do so.

Question 36

_____ consists of the knowledge,skills,abilities,and other attributes that make up the location-specific experiences of employees in a particular country or market.

A)Local human capital
B)Subsidiary human capital
C)Corporate human capital
D)International human capital

Question 37

Unlike international human capital,local human capital is categorized by _____.

A)low company specificity
B)high company specificity
C)low location specificity
D)high location specificity

Question 38

Unlike subsidiary human capital,corporate human capital is categorized by _____.

A)low company specificity
B)high company specificity
C)low location specificity
D)high location specificity

Question 39

Zencorp is an electronic gadget manufacturing firm in Zaneland.As the majority of Zencorp's revenue is dependent on its market in Zaneland,the company relies on its connections in Zaneland to drive success.It is evident that Zencorp emphasizes _____.

A)local human capital
B)transnational human capital
C)corporate human capital
D)international human capital

Question 40

AlliedTech is a technology firm in Belwick.As the majority of AlliedTech's revenue is dependent on its market overseas,the company relies on economies of scale and corporate efficiencies to drive success.It is evident that AlliedTech emphasizes _____.

A)local human capital
B)regional human capital
C)subsidiary human capital
D)international human capital

Question 41

In the context of the global human resource (HR)function,the key goal of those who fill the HR expertise role is to:

A)develop a deep level of expertise in an area such as change management.
B)provide services to managers and employees to enable them to do their jobs more effectively.
C)contribute to business decisions.
D)advise top management on strategic decisions.

Question 42

SpadeCenter,a toy manufacturing company,focuses on increasing profitability by customizing products,services,and operations so it can respond to the differentiated needs and preferences of customers and employees in each of the countries where it operates.Given this information,which of the following statements is most likely to be true of SpadeCenter?

A)It invests more in local human capital than in corporate human capital.
B)It invests more in corporate human capital than in subsidiary human capital.
C)It has a higher emphasis on international human capital than local human capital.
D)It has a higher emphasis on international human capital than subsidiary human capital.

Question 43

AltonTech,an information technology company,invests heavily in corporate and subsidiary human capital and invests moderately in local and international human capital.It can be said that AltonTech has adopted a _____.

A)transnational strategy
B)multidomestic strategy
C)deregulatory strategy
D)meganational strategy

Question 44

Aelrion Inc.has adopted a meganational strategy.Which of the following statements is most likely to be true of Aelrion Inc.?

A)It is centrally managed.
B)It has staffed its foreign units with local employees.
C)It invests heavily in subsidiary human capital.
D)It has little need for corporate and international human capital.

Question 45

_____ are employees assigned from a headquarters or another location to work in a foreign market.

A)Probationary employees
B)Local employees
C)Inpatriates
D)Expatriates

Question 46

Unlike multidomestic companies,meganational companies:

A)emphasize decentralization.
B)invest more heavily in local and subsidiary human capital.
C)invest more heavily in corporate and international human capital.
D)focus on increasing profitability by customizing products for customers in each of the countries where they operate.

Question 47

Do you think human resource (HR)professionals contribute to business decision making?

Question 48

Evaluate the argument "Meganational companies invest heavily in local and subsidiary human capital."

Question 49

Do you think the cultural background of candidates affects the interview process? Give examples.

Question 50

Unlike multidomestic companies,transnational companies:

A)emphasize centralization and standardization.
B)invest heavily in local and subsidiary human capital.
C)invest heavily in corporate and subsidiary human capital.
D)adapt human resource practices to meet local needs.

Question 51

Unlike a transnational strategy,a meganational strategy:

A)achieves competitive advantage through centralization and standardization by headquarters.
B)achieves competitive advantage by taking ideas created all over the organization and integrating them in a way that allows the company to deliver standardized products.
C)requires companies to invest heavily in corporate and subsidiary human capital.
D)requires companies to invest heavily in local and subsidiary human capital.

Question 52

RomTan is a personal care items manufacturing company.It focuses on increasing profitability by customizing products,services,and operations so it can respond to the differentiated needs and preferences of customers and employees in each of the countries where it operates.Given this information,which of the following statements is most likely to be true of RomTan?

A)It invests more in local human capital than in international human capital.
B)It invests more in corporate human capital than in subsidiary human capital.
C)It has a higher emphasis on corporate human capital than local human capital.
D)It has a higher emphasis on international human capital than subsidiary human capital.

Question 53

Evaluate the argument "Local human capital has low company specificity."

Question 54

_____ is cooperation between management and workers in decision-making,particularly by the representation of workers on boards of directors.

A)Competitive inertia
B)Standardization
C)Codetermination
D)Centralization

Question 55

In contrast to a multidomestic strategy,a meganational strategy:

A)emphasizes decentralization.
B)emphasizes coordination and integration across business units to provide a common platform for a company.
C)requires heavy investments in local and subsidiary human capital.
D)focuses on increasing profitability by customizing operations so companies can respond to the differentiated needs of customers in each of the countries where they operate.

Question 56

Adam and Sons,a leather accessories manufacturing company,has adopted a meganational strategy.Which of the following statements is most likely to be true of Adam and Sons?

A)It discourages centralized organization.
B)It has staffed its foreign units with local employees.
C)It has little need for local human capital.
D)It invests heavily in subsidiary human capital.

Question 57

Human resource (HR)professionals who work directly with top managers on strategic challenges play the first role of global HR,which is:

A)providing HR expertise.
B)delivering HR services.
C)providing customer support.
D)contributing to business decisions.

Question 58

If a company aims to increase profitability by customizing products,services,and operations so it can respond to the differentiated needs and preferences of customers and employees in each of the countries where it operates,in which human capital should it invest?

Question 59

According to you,how does an organization determine whether it is on its way to meeting its strategic objectives?

Question 60

Payroll,benefits,and retirement are examples of _____.

A)stages in the global human resource wheel
B)human resource services
C)location-specific capital
D)company-specific capital