Deck 4: Managing Stress

Question 1

Workers' performance can be positively influenced by promoting their:

A) Salary structure
B) Psychological well-being and happiness
C) Self-esteem
D) Performance structure

Answer 1

B

Question 2

In general,the jobs that are perceived to be most stressful are those in which the workers believe that they have:

A) The most control and responsibility
B) The least amount of control
C) A boss who offers minimal control
D) A boss who delegates all the control and responsibility

Answer 2

B

Question 3

The Yerkes-Dodson law suggests that when:

A) Stress levels are too high, performance will suffer
B) Stress levels are too low, performance will suffer
C) Stress levels are too high, performance will increase
D) Stress levels are too low, performance will increase

Answer 3

B

Question 4

Which of the following may not be viewed as an attempt to manage and control time?

A) Withdrawing from others
B) Skipping meals
C) Sleeping less to work more
D) Spending less time with family

Question 5

If people are given accurate and complete information about the nature of the work prior to hiring,then they are more likely to:

A) Have realistic expectations but lower levels of job satisfaction B Have unrealistic expectations and higher levels of job satisfaction
C) Have realistic expectations and higher levels of job satisfaction
D) Have unrealistic expectations and lower levels of job satisfaction

Question 6

What is the estimated absenteeism linked to stress related issues?

A) Less than 10%
B) Roughly 50%
C) Roughly 60%
D) More than 70%

Question 7

Which of the following is not a stage in the General Adaptation Syndrome?

A) Resistance
B) Recognition
C) Alarm
D) Countershock

Question 8

Taking time to carefully analyze what the job requirements are and assessing candidates in light of those demands:

A) Increases the stress levels on Human Resources personnel
B) Reduces the stress levels on Human Resources personnel by giving them a sense of preparation
C) Helps to decrease the likelihood of mismatches between people and organizational environments
D) Should only be exercised in the case of top level employees

Question 9

All of the following diseases are either linked to or found to be worsened by stress,except:

A) Arthritis
B) Hypertension
C) Liver degeneration
D) Heart attacks

Question 10

Which of the following is not a source of stress on the job?

A) Organizational justice
B) Organizational environment
C) Intrinsic nature of work
D) Extrinsic nature of work

Question 11

Which of the following is an effective time management technique?

A) Establishing and reaffirming priorities
B) Taking stock of how you spend your time
C) Reflect on your goals, plans, and commitments
D) All of the above

Question 12

Which of the following may be considered an attempt to cope with physical symptoms of stress?

A) Increased alcohol consumption
B) Withdrawing from others
C) Crying
D) Sleeping less to work more

Question 13

Which of the following statement is true? Research suggests that:

A) Happier workers cope with stress more efficiently than their unhappy counterparts
B) Happier workers are not necessarily able to cope with stress more efficiently than their unhappy counterparts
C) Unhappy workers do not cope with stress
D) Unhappy workers know how to handle stress better than their happy counterparts

Question 14

People who seem to handle stress best are those who:

A) Work multiple jobs
B) Have a lot of responsibilities
C) Have interests outside of work
D) Have only a few close friends

Question 15

Which of the following is not a coping mechanism to handle stress?

A) Social regulation
B) Attitude adjustment
C) Lifestyle adjustment
D) Emotional regulation

Question 16

When a person is stressed,the hypothalamus sets off a type of alarm to the nervous and endocrine (hormonal)systems.This often is called the:

A) The strictus
B) The "stress trigger" response
C) The "flight-or-fight" response
D) The "countershock" phase

Question 17

Which of the following may be considered primarily emotional coping strategies?

A) Withdrawing from others
B) Spending less time with family
C) Sleeping less to work more
D) Setting priorities

Question 18

Which of the following jobs can cause high levels of stress?

A) Jobs with great responsibility and little autonomy
B) Jobs with little responsibility and little autonomy
C) Jobs with great responsibility and great autonomy
D) Jobs with little responsibility and great autonomy

Question 19

Among the following life events in the stress inventory,pick the one which is the most stressful:

A) Jail term
B) Retirement
C) Divorce
D) Vacation

Question 20

Which of the following is a symptom of stress?

A) Unusual laughter
B) Eccentric behavior
C) Overeating
D) Shallow breathing

Question 21

Compare and contrast "Lifestyle adjustment" and "Attitude adjustment" as ways to cope with and manage stress.

Question 22

The word stress is derived from Latin word strictus.

Question 23

There are three stages in the General Adaptation Syndrome?

Question 24

Describe the various stages in the General Adaptation Syndrome.

Question 25

Eliminating stress is possible.

Question 26

Stress can decrease our reaction time and attention and also can distort cognitive processes.

Question 27

During midlife years,employees may be focused on the search for meaning and ego integrity.

Question 28

The "fight-or-flight" response is the dominant behavioral response to stress among males.

Question 29

"Stress can be beneficial." Do you agree or disagree? Please justify your position,providing relevant examples where appropriate.

Question 30

Describe the sources of stress which may be related to home-work connections based on the different stages of life of an individual.

Question 31

What is stress and why does it need to be managed?

Question 32

The stress response can contribute to our sense of well-being,motivation,and performance.

Question 33

Employee Assistance Programs are beneficial to employers and employees in addressing which of the following personal stress factors?

A) Financial pressures
B) Drug and alcohol abuse
C) Abusive relationships
D) All of the above

Question 34

Stress can be a cause of workplace violence.

Question 35

Which of the following may be considered primarily emotional coping strategies?

A) Smoking more
B) Getting angry
C) Confronting those responsible
D) Eating healthy

Question 36

Men and women share the same dominant behavioral response in response to stress.
Ans.False
Essay

Question 37

As a life event,"Trouble with boss" is considered less stressful than "marital reconciliation."

Question 38

Ignoring the symptoms of stress overload is one of the ways of coping with and managing stress effectively.

Question 39

Only women appear to have a broader repertoire of responses to stress,including affiliative,protective,and caretaking behaviors.

Question 40

There are four stages in the General Adaptation Syndrome.

Question 41

What are the causes and consequences of stress?