Deck 6: Communicating With the Health Team

Question 1

Nursing centers have policies about medical records.Policies generally cover all of the following except

A)Medical terms
B)Abbreviations
C)Signing entries
D)Correcting errors

Answer 1

Medical terms

Question 2

The center allows you to record on charts.Which is incorrect?

A)Ink is used,not pencil.
B)Only center-approved abbreviations are used.
C)Errors are erased.
D)All entries are signed with your name and title.

Answer 2

Errors are erased.

Question 3

Which of the following is a type of card file?

A)The admission sheet
B)The progress notes
C)Activities of daily living flow sheet
D)Kardex

Answer 3

Kardex

Question 4

Which statement about medical records is incorrect?

A)Each page must have the person's identifying information.
B)They are legal documents.
C)They are used to communicate information about a person.
D)All center staff can access them.

Question 5

You are charting changes in the person's condition.You also need to chart all of the following except

A)That you informed the nurse of the changes
B)What you told the nurse about the changes
C)When you reported the changes to the nurse
D)When you called the doctor about the changes

Question 6

Anyone who reads your charting should know all of the following except

A)What you observed
B)What you did
C)What your co-workers did
D)The person's response

Question 7

Which form has the person's identifying information?

A)The admission sheet
B)The progress notes
C)Activities of daily living flow sheet
D)Kardex

Question 8

Which statement about charting is incorrect?

A)You can chart a procedure before completing it.
B)You should use the person's exact words whenever possible.
C)You need to avoid terms with more than one meaning.
D)You need to record facts.

Question 9

The health team exchanges information.They send and receive messages.This is

A)Gossip
B)Communication
C)Reporting
D)Resolving conflict

Question 10

The clock shows 11:42 AM.In 24-hour clock time,this is

A)11:42
B)1142
C)2342
D)11:43 AM

Question 11

Where would you record information about the person's hygiene,elimination,and sleep?

A)The admission sheet
B)The progress notes
C)Activities of daily living flow sheet
D)Kardex

Question 12

A resident asks to see his chart.What should you do?

A)Give it to him.
B)Tell the nurse.
C)Tell the doctor.
D)Make a copy for him.

Question 13

Which word has the same meaning for everyone?

A)Small
B)Little
C)Decreased
D)Weight of 85 lbs

Question 14

Which type of resident care conference is held when one problem affects a person's care?

A)Interdisciplinary care planning conference
B)Activities of daily living care conference
C)Problem-focused conference
D)Resident complaint conference

Question 15

Communication is the

A)Verbal account of care and observations
B)Written account of care and observations
C)Medical record
D)Exchange of information

Question 16

Which does not promote communication?

A)Being brief and concise
B)Giving information in the order the events occurred
C)Presenting facts
D)Talking about two subjects at once

Question 17

When charting,you should record

A)Safety measures performed
B)What co-workers observed
C)What co-workers did
D)What the doctor said

Question 18

You are reporting to the nurse.You should do all of the following except

A)Be prompt,thorough,and accurate
B)Give the person's name,room number,and bed number
C)Give the time you gave care or made observations
D)Report what co-workers did

Question 19

When recording,you should do all of the following except

A)Write neatly
B)Use correct spelling,grammar,and punctuation
C)Skip lines
D)Record only what you did yourself

Question 20

When should you report changes in the person's condition?

A)At once
B)At the end of your shift
C)Before you take your lunch break
D)During the end-of-shift report

Question 21

"Hemo" means

A)Artery
B)Heart
C)Vein
D)Blood

Question 22

"Hydro" means

A)Bladder
B)Water
C)Kidney
D)Air

Question 23

"Tachy-" means

A)Bad,difficult,abnormal
B)Normal,good,well,healthy
C)Slow
D)Fast

Question 24

"Olig-" means

A)Half
B)Under,decreased,less than normal
C)Small,scant
D)Many,much

Question 25

"Arthro" means

A)Rib
B)Joint
C)Bone
D)Head

Question 26

"Angio" means

A)Heart
B)Artery
C)Vein
D)Vessel

Question 27

"Pnea" means

A)Breathing,respiration
B)Lung,air,gas
C)Nose
D)Lung

Question 28

"Derma" means

A)Water
B)Stone
C)Tongue
D)Skin

Question 29

"Dys-" means

A)Without,not,lack of
B)Slow
C)Bad,difficult,abnormal
D)Inner,inside

Question 30

"Gastro" means

A)Stomach
B)Large intestine
C)Small intestine
D)Intestines

Question 31

"Stomato" means

A)Stomach
B)Opening
C)Narrow,constriction
D)Mouth

Question 32

"Gluco" means

A)Woman
B)Water
C)Stone
D)Sweetness

Question 33

A suffix is

A)Placed at the beginning of a word
B)The main part of the word
C)Placed at the end of a word
D)A shortened form of a word or phrase

Question 34

"Cyano" means

A)Heart
B)Skin
C)Sugar
D)Blue

Question 35

"Toxico" and "toxo" mean

A)Poison
B)Heat
C)Chest
D)Clot

Question 36

"Poly-" means

A)Many,much
B)Before,in front of
C)Around
D)Large

Question 37

The clock shows 7:29 PM.In 24-hour clock time,this is

A)7:29 PM
B)729
C)0729
D)1929

Question 38

Which term means "located at or toward the front of the body or body part"?

A)Anterior
B)Distal
C)Medial
D)Posterior

Question 39

"Osteo" means

A)Spinal cord
B)Joint
C)Bone
D)Nerve

Question 40

"Myo" means

A)Spinal cord
B)Eye
C)Muscle
D)Straight,normal,correct

Question 41

The suffix "-emia" means

A)Removal of
B)Blood condition
C)Inflammation
D)Tumor

Question 42

The suffix "-phasia" means

A)Swallowing
B)Speaking
C)Paralysis
D)Fear

Question 43

The suffix "-phagia" means

A)The study of
B)Destruction of
C)Disease
D)Swallowing

Question 44

The abbreviation "ADL" means

A)Abdomen
B)Before meals
C)Activities of daily living
D)As desired

Question 45

After taking a phone message,you should

A)Repeat the message and phone number back to the caller
B)Put the caller on hold
C)Transfer the caller
D)Lay the phone down

Question 46

Which statement about computer use in the nursing center is true?

A)You should use the computer to send information that requires immediate reporting.
B)You should use the computer to send jokes and other entertaining material.
C)Authorized staff can retrieve deleted computer files.
D)You should use the computer to post your opinions and messages on the Internet.

Question 47

The suffix "-algia" means

A)Condition
B)Pain
C)Enlargement
D)Disease

Question 48

Before putting a caller "on hold," you should

A)Find out if the call is about an emergency
B)Thank the person for calling
C)Take a message
D)Ask how long the caller can wait

Question 49

The suffix "-rrhage" means

A)Discharge
B)Stitching
C)Excessive flow
D)Drooping

Question 50

You have access to the center's computer system.Which is correct?

A)You can use another person's password to open e-mail.
B)You can use the computer to send personal e-mail.
C)You can use the computer to send confidential information to the nurse.
D)You can change your password according to center policy.

Question 51

Which statement about computer use in the nursing center is incorrect?

A)You should share your password with co-workers.
B)You should use correct spelling,punctuation,and grammar.
C)You should prevent others from seeing what is on the screen.
D)You should double-check your entries.

Question 52

Before transferring a call,you should

A)Explain that you are going to transfer the call
B)Lay the phone down and find out where to transfer the call
C)Take a message
D)Find out the reason for the call

Question 53

The suffix "-plegia" means

A)Paralysis
B)Swallowing
C)Speaking
D)Sagging

Question 54

The first step in problem solving is to

A)Define the problem
B)Collect information
C)Identify possible solutions
D)Ask your supervisor for time to talk

Question 55

"Vaso" means

A)Artery
B)Vein
C)Blood vessel
D)Dilate

Question 56

The suffix "-stomy" means

A)Removal of
B)Cutting into
C)Stomach
D)Creation of an opening

Question 57

A phone message should contain all of the following except the

A)Caller's name and phone number
B)Caller's Social Security number
C)Date and time
D)Message

Question 58

You should answer a phone by the _____ ring.

A)Second
B)Fourth
C)Sixth
D)Eighth

Question 59

You have a conflict with a co-worker.In resolving the conflict,you should

A)Discuss the problem in front of a witness
B)Focus on facts and specific behaviors
C)Ask your supervisor to talk to the person
D)Give the problem time to go away