Question 1

The major role of the resource group when Exploring Data is:&#10;A)Sit quietly and listen to the data presented by the client.&#10;B)Tell the client which data are really important.&#10;C)Understand the situation and help the client look at the task in many ways.&#10;D)To bring their own related data into the task.

Accepted Answer

The major role of the resource group when Exploring Data is to understand the situation and help the client look at the task in many ways. They are not there to simply listen or tell the client which data are important. Additionally, while they may bring related data into the task, this is not their main role. Therefore, option C is the best choice.

Question 2

The role of a resource group in Building Acceptance is to:&#10;A)Watch while the client plans what to do.&#10;B)Tell the client the best course of action.&#10;C)Point out flaws or inconsistencies in the client's plan.&#10;D)Support the client in considering possible actions to take.

Accepted Answer

The role of a resource group in Building Acceptance is to support the client in considering possible actions to take. The other options (A, B, and C) are not conducive to building acceptance and collaboration with the client. Watching the client plan does not provide any input or support, telling the client what to do does not allow for collaboration and taking ownership of the plan, and pointing out flaws or inconsistencies could be seen as critical and unhelpful.

Question 3

When Generating Ideas, the resource group:&#10;A)Produces many ideas for the problem statement identified by the client.&#10;B)Produces ideas for several problem statements at the same time.&#10;C)States ideas carefully selected for the task, ruling out those that might not work.&#10;D)Votes on which ideas the client should use.

Accepted Answer

The resource group function in brainstorming is to generate many ideas for the problem statement provided by the client. The focus is on quantity rather than quality at this stage, and all ideas are welcomed without judgment.

Question 4

Which CPS process component focuses primarily on clarity of the current situation and the needed future direction?&#10;A)Understanding the Challenge.&#10;B)Preparing For Action.&#10;C)Generating Ideas.&#10;D)Planning Your Approach.

Accepted Answer

Understanding the Challenge is the CPS process component that focuses on clarifying the current situation and determining the needed future direction. It involves gathering information, defining the problem or opportunity, and establishing goals and objectives.

Question 5

The person who has responsibility for taking action on a problem, the manager of process choices and interactions, and the people who participate actively in generating options in a group are, respectively:

A)The leader, the teacher, and the students.
B)The client, the facilitator, and the resource group.
C)The target, the guide, and the productive thinkers.
D)The facilitator, the resource person, and the clients.

Accepted Answer

The client is responsible for taking action on a problem, the facilitator manages process choices and interactions, and the resource group participates actively in generating options.

Question 6

Which three of the following are probable assets of using a group when applying CPS?&#10;A)Prevents individual &#34;power plays.&#34;&#10;B)Increased likelihood of building on and improving others' ideas.&#10;C)Leads to increased commitment to decisions.&#10;D)Draws on a wide range of experiences and perspectives.&#10;E)Enables work on several problems simultaneously.&#10;F)Overcomes pressures for conformity.

Accepted Answer

The answer of Which three of the following are probable...

Question 7

Which best describes the client's role in the Generating Ideas stage of CPS?&#10;A)Listens carefully to the ideas generated by the resource group.&#10;B)Tells the resource group immediately if they generate ideas that won't work.&#10;C)Participates actively in both the generating and focusing phases.&#10;D)Selects the tools that the group should use.

Accepted Answer

The client plays an active role in both the generating and focusing phases of CPS. They often provide input and feedback during idea generation and help the group focus on the most promising ideas during the focusing phase. Option A is incorrect because the client is not just a passive listener; they actively participate. Option B is incorrect because the client should not immediately shut down any ideas without considering them further. Option D is incorrect because while the client may provide input on which tools to use, ultimately the resource group should be experts in selecting appropriate tools.

Question 8

Which CPS process component focuses primarily on choosing and developing promising solutions and formulating implementation steps?&#10;A)Understanding the Challenge.&#10;B)Preparing For Action.&#10;C)Generating Ideas.&#10;D)Evaluation Matrix.

Accepted Answer

The process component that focuses primarily on choosing and developing promising solutions and formulating implementation steps is the Preparing For Action component. This component involves analyzing the generated ideas, selecting the most promising solutions, and developing implementation plans.

Question 9

Which option arranges possible CPS applications from those likely to be shortest in duration to those likely to be longest in duration?&#10;A)Project, Session, Initiative.&#10;B)Initiative, Session, Project.&#10;C)Session, Project, Initiative.&#10;D)Brainstorm, Evaluation, Action Plan.

Accepted Answer

Sessions are usually shorter and may range from a few hours to one or two days, while projects may last several weeks or months, and initiatives may take years to complete. The option C arranges the applications in the order of the likely duration, from shortest to longest. Option A is incorrect because a project typically takes longer than a session or initiative. Option B is incorrect because an initiative would typically take longer than a session or project. Option D is incorrect because brainstorming, evaluation, and action plans are stages in a process rather than separate applications with different durations.

Question 10

Which CPS process component focuses primarily on production of many, varied, or unusual options for solving a problem?&#10;A)Understanding the Challenge.&#10;B)Preparing For Action.&#10;C)Generating Ideas.&#10;D)Brainstorming.

Accepted Answer

The CPS process component that focuses primarily on production of many, varied, or unusual options for solving a problem is Generating Ideas. This component involves the use of techniques such as brainstorming, mind mapping, and lateral thinking to come up with a wide range of ideas that can be evaluated and refined later in the process.

Question 11

Decisions during screening, selecting and sorting ideas are generally the responsibility of the:&#10;A)Resource group.&#10;B)Facilitator.&#10;C)Process Buddy.&#10;D)Client.&#10;E)A volunteer who visits the group.

Accepted Answer

The answer of Decisions during screening, selecting and sorting ideas...

Question 12

The client's role in the focusing phase of Generating Ideas is to:&#10;A)Let the resource group select the best ideas.&#10;B)Choose only the best possible idea from the list.&#10;C)Identify ideas that represent new and intriguing possibilities.&#10;D)Pick the resource group's ideas that are most similar to your own.

Accepted Answer

The answer of The client's role in the focusing phase...

Deck 11: Designing Your Way Through CPS