Deck 10: Document Design

Question 1

You will achieve chunking with all but one of the following techniques:

A) rules
B) story boarding
C) section dividers and tabs
D) headings
E) white space

Answer 1

B

Question 2

You can vary document design by

A) page orientation.
B) using graphics.
C) using multiple columns.
D) All of these answers are correct.

Answer 2

D

Question 3

Bullets and numbering both can be used to show a sequence of events.

Answer 3

False

Question 4

Talking headings are more informative than headings.

Question 5

Achieving effective document design is dependent on all but one of the following visual appeals:

A) organization
B) access
C) variety
D) order
E) entertainment

Question 6

Visually unappealing and inaccessible correspondence can negatively affect your
company's sales and reputation.

Question 7

With effective document design, you can save money and time.

Question 8

Breaking text into smaller chunks of information, chunking, is an ineffective way
to communicate.

Question 9

Times New Roman and Calibri are the best typefaces to use for letters, memos,
and reports.

Question 10

Establishing a hierarchy of importance in your headings does not contribute
to accessibility.

Question 11

To help readers filter out extraneous or tangible information and focus on key ideas, you should not do one of the following:

A) use bullets
B) enclose key ideas in a box
C) use reverse chronology
D) add white space
E) create lists

Question 12

A long paragraph of wall-to-wall words is visually

A) inaccessible.
B) unappealing.
C) ineffective.
D) All of these answers are correct.
E) A and B

Question 13

All colors are not equal in visual value. For example,

A) a black font on a white background creates optimum contrast.
B) a green font on a white background creates optimum contrast.
C) a white font on a black background creates an optimum contrast.
D) All of the above create excellent contrast.
E) A and C

Question 14

Which type of margin is considered harder to read?

A) right justified
B) ragged-right.
C) A and B

Question 15

The technique of capitalizing words in text is an excellent way to highlight certain words.

Question 16

What kind of white space is created by indenting?

A) horizontal space
B) triple spacing
C) double spacing.
D) vertical space

Question 17

When headings are "outdented" they are

A) centered.
B) indented.
C) aligned left.
D) hung heads.

Question 18

You can highlight text boxes with fills, which are

A) lines and waves.
B) gradients and shadings.
C) patterns and bricks.
D) All of these answers are correct.
E) A and C

Question 19

Is it possible to overload a document with excessive variety?

A) yes
B) no

Question 20

It is impossible to overuse highlighting techniques.

Question 21

What elements of technical design discussed in this chapter are used in your technical communication textbook overall? How would you improve the design to make it more reader-friendly? If you feel it is currently achieving that goal, explain what elements you like the best and why.

Question 22

Why is corporate identity important in document design? Provide examples of material you have read that either fail or succeed, from your perspective, in document design. Be specific. If you can't think of an example, discuss a set of instructions you received for a product you bought or a car you own.

Question 23

Open-ended question: What have you learned about document design from this chapter that will help you to prepare the technical report required for this course?

Question 24

A well-formatted document

A) is attractive to the reader when he or she looks at the page.
B) highlights key points.
C) breaks up monotonous-looking text
D) All of these answers are correct.
E) A and B