Deck 1: An Introduction to Industrial Relations in Canada

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Question
The term commonly used to describe the relationship between a union and the employer:

A) Industrial relations
B) Industrial disputes
C) Industrial development
D) All of the above
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Question
Which of the following disciplines could address industrial relations issues?

A) Medicine and psychology
B) Law and medicine
C) Economics and Sociology
D) Political science and psychiatry
Question
Another workplace management term is sometimes incorrectly interchanged with "industrial relations"?

A) Labour relations
B) Human Relations
C) Human Resource Management
D) Personnel Management
Question
What is the minimum term of a collective agreement in most Canadian jurisdictions?

A) 1 year
B) 2 years
C) 3 years
D) 6 months
Question
Up until the mid-1920s, which level of government in Canada had responsibility for industrial relations?

A) Municipal
B) Provincial
C) Federal
D) All of the above
Question
Which of the following must form part of a collective agreement?

A) Technological change clauses
B) Benefits clauses
C) Grievance resolution procedures
D) All of the above
Question
In what percentage of Canadian jurisdictions is unionization an option for workers who are dissatisfied with their treatment?

A) 20 percent
B) 40 percent
C) 50 percent
D) None of the above
Question
What is the name given to the sector which includes employees working for organizations that are funded by the government but who are not directly employed by the government?

A) The private sector
B) The public sector
C) Crown corporations
D) The para-public sector
Question
What type of discrimination can occur despite any deliberate action or inaction by the organization?

A) Blatant discrimination
B) Intentional discrimination
C) Systemic discrimination
D) Common discrimination
Question
When did the Royal Commission to Enquire into Industrial Relations in Canada issue its report?

A) 1900
B) 1909
C) 1919
D) 1929
Question
Approximately what percentage of the Canadian workforce is unionized?

A) 40 percent
B) 30 percent
C) 20 percent
D) 10 percent
Question
Which of the following is a right guaranteed by Canadian labour legislation?

A) The right to resist joining a union
B) The right to join a union
C) The right of managers to join unions
D) The right of employers to block unionization
Question
What is the type of legislation that forbids discrimination against individuals on the basis of personal attributes such as gender, ethnic origin, or sexual orientation?

A) Industrial relations legislation
B) Individual rights legislation
C) Human rights legislation
D) All of the above
Question
Which right contained in the Charter of Rights and Freedoms has been the subject of major cases dealing with industrial relations?

A) Freedom of association
B) Freedom of the press
C) 1Freedom of conscience
D) Right to vote
Question
What gives unions the formal power to negotiate mutually acceptable workplace rules and working conditions with the employer?

A) Union members
B) Provincial and Federal Laws
C) Employer
D)Employment Standards Act
Question
Which case led to a determination that jurisdiction over industrial relations in Canada was mostly a provincial responsibility?

A) Smyth v. the Power Commission
B) Snider v. the Toronto Electrical Commission
C) Snider v. the Ottawa Electrical Commission
D) Smyth v. the Toronto Electrical Commission
Question
What is meant by the term "jurisdiction"?

A) The geographic coverage of a piece of legislation
B) The history of the legislation in a given area
C) The question of which arbitrator will adjudicate a dispute
D) Legal responsibility for an issue
Question
Under what circumstance is the union-employer relationship federally regulated?

A) When the business has an interprovincial component
B) When the business is a Crown corporation
C) When the business is in the public sector
D) When the business has an international component
Question
Which of the following describes a good reason why someone who is opposed to unions might wish to acquire some knowledge of unions?

A) They can avoid the need to hire expensive legal counsel.
B) They can discover how to sidestep the issue of union security.
C) They will know what an employer or employee can and cannot legally do to counteract unionization.
D) They can sue the union.
Question
Who is covered by the terms and conditions of employment standards legislation?

A) Private sector employees
B) All Workplaces
C) Non-unionized workplaces
D) Unionized Workplaces
Question
Proportionally union representation is higher among women than men and higher among younger workers than older workers.
Question
NB and NS are the only provinces wherein the provincial labour legislation does not contain the word "labour".
Question
Employees who believe that their union has treated them unfairly may

A) file a complaint with the labour relations board for discrimination
B) file an action with the human rights commission
C) file a complaint with the labour board alleging a breach of the duty of fair representation
D) file a complaint with the human rights commission alleging discrimination
Question
Public sector labour legislation does all of the following except

A) stipulate conditions under which people may strike
B) force people back to work without due process
C) recognize that there are certain services that are needed for communities to function
D) implement dispute resolution procedures to minimize disruptions
Question
In 2007, BC Healthcare unions won what victory at the Supreme Court of Canada?

A) Freedom of organization
B) Preventing contracting out
C) Forcing the employer to keep all union jobs
D) Charter guarantee to collectively bargain
Question
The Dunmore case was a pyrrhic victory for agricultural workers in what way?

A) The Supreme Court of Canada said that workers could bargain
B) The Supreme Court of Canada said that whole classes of workers could not be precluded from protection of labour legislation
C) The Supreme Court of Canada told Ontario to change its laws
D) The Supreme Court of Canada decision resulted in unionization but no collective bargaining
Question
Unions emerged in response to working conditions that are almost unknown today, at least in most industrialized countries.
Question
What other term is used interchangeably with industrial relations?

A) Human Relations
B) Labour Relations
C) Human Resources
D) Employer/employee relations
Question
In 1995 the government of Ontario excluded farm workers from the jurisdiction of labour law claiming they would cause excessive labour costs.
Question
A labour relations board has broader guidelines for the submission of evidence than either the civil or criminal courts.
Question
Which of the following is not covered by federal law?

A) Nova Scotia civil service
B) Bell Canada
C) CTV
D) Canada Post
Question
Collective Bargaining introduces elements of ________ into the workplace?

A) Reasonableness
B) Rationality
C) Balance
D) Democracy
Question
Like any organization, a union is the product of the individuals who belong to it, and individuals in unions, as in any organization, can make poor decisions or act unfairly.
Question
Most Canadian unionization is spread throughout a multitude of sectors in the labour market
Question
Industrial relations is a broad, interdisciplinary field of study and practice that encompasses some aspects of the employment relationship.
Question
There is one unifying theory underlying the field of industrial relations.
Question
In 2014 the Supreme Court of Canada ruled in favour of the workers employed by Wal-Mart in Jonquierre, Quebec stating what reason?

A) Wal-Mart was required to negotiate with the union
B) Wal-Mart failed to prove that the store was unprofitable
C) Wal-Mart had contravened the Charter of Rights and Freedoms
D) Wal-Mart had acted in bad faith by not concluding a collective agreement
Question
Human resource management is applicable to both unionized and non-unionized workplaces.
Question
Unionization had a ripple effect for every Canadian except in the following area:

A) Guaranteed minimum wages
B) Guaranteed Defined Pension Plans
C) Occupational health and safety regulations
D) Statutory holiday designations
Question
The 1982 Dolphin Delivery case dealt with

A) an employer injunction to request picketing
B) an employer injunction to prevent picketing
C) a union injunction to request picketing
D) a union injunction to prevent picketing
Question
What is the simplest way to explain the difference between the terms "human resource management" and "industrial relations"?
Question
Why is a working knowledge of industrial relations of benefit to anyone considering a career in human resource management?
Question
What is meant by the term 'systemic discrimination'?
Question
How are unions able to carry out their primary role?
Question
Industrial relations topics are addressed in many other academic fields. Discuss some examples of how researchers in other academic areas could address industrial relations issues.
Question
What is the union's primary role in the workplace?
Question
Describe some reasons why there is separate labour legislation for public sector workers.
Question
List some issues that are typically covered by employment standards legislation.
Question
List two early Charter of Rights and Freedoms cases that have been important for industrial relations issues.
Question
Among the common pieces of labour relations laws in Canada is the establishment of a labour relations board. Describe some of the characteristics of how this board functions.
Question
How do we know whether a union-employer relationship is regulated by federal or provincial law?
Question
In the context of human rights legislation, what is discrimination?
Question
The Charter of Rights and Freedoms guarantees certain basic rights and freedoms to all Canadians and is considered to take precedence over all other laws except for two specific kinds of laws. What are these two exceptions?
Question
Discuss why there is no single unifying theory underlying industrial relations.
Question
List some of the major characteristics found in all primary pieces of industrial relations legislation.
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Deck 1: An Introduction to Industrial Relations in Canada
1
The term commonly used to describe the relationship between a union and the employer:

A) Industrial relations
B) Industrial disputes
C) Industrial development
D) All of the above
A
2
Which of the following disciplines could address industrial relations issues?

A) Medicine and psychology
B) Law and medicine
C) Economics and Sociology
D) Political science and psychiatry
C
3
Another workplace management term is sometimes incorrectly interchanged with "industrial relations"?

A) Labour relations
B) Human Relations
C) Human Resource Management
D) Personnel Management
C
4
What is the minimum term of a collective agreement in most Canadian jurisdictions?

A) 1 year
B) 2 years
C) 3 years
D) 6 months
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
5
Up until the mid-1920s, which level of government in Canada had responsibility for industrial relations?

A) Municipal
B) Provincial
C) Federal
D) All of the above
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
6
Which of the following must form part of a collective agreement?

A) Technological change clauses
B) Benefits clauses
C) Grievance resolution procedures
D) All of the above
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
7
In what percentage of Canadian jurisdictions is unionization an option for workers who are dissatisfied with their treatment?

A) 20 percent
B) 40 percent
C) 50 percent
D) None of the above
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
8
What is the name given to the sector which includes employees working for organizations that are funded by the government but who are not directly employed by the government?

A) The private sector
B) The public sector
C) Crown corporations
D) The para-public sector
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
9
What type of discrimination can occur despite any deliberate action or inaction by the organization?

A) Blatant discrimination
B) Intentional discrimination
C) Systemic discrimination
D) Common discrimination
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
10
When did the Royal Commission to Enquire into Industrial Relations in Canada issue its report?

A) 1900
B) 1909
C) 1919
D) 1929
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
11
Approximately what percentage of the Canadian workforce is unionized?

A) 40 percent
B) 30 percent
C) 20 percent
D) 10 percent
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
12
Which of the following is a right guaranteed by Canadian labour legislation?

A) The right to resist joining a union
B) The right to join a union
C) The right of managers to join unions
D) The right of employers to block unionization
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
13
What is the type of legislation that forbids discrimination against individuals on the basis of personal attributes such as gender, ethnic origin, or sexual orientation?

A) Industrial relations legislation
B) Individual rights legislation
C) Human rights legislation
D) All of the above
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
14
Which right contained in the Charter of Rights and Freedoms has been the subject of major cases dealing with industrial relations?

A) Freedom of association
B) Freedom of the press
C) 1Freedom of conscience
D) Right to vote
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
15
What gives unions the formal power to negotiate mutually acceptable workplace rules and working conditions with the employer?

A) Union members
B) Provincial and Federal Laws
C) Employer
D)Employment Standards Act
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
16
Which case led to a determination that jurisdiction over industrial relations in Canada was mostly a provincial responsibility?

A) Smyth v. the Power Commission
B) Snider v. the Toronto Electrical Commission
C) Snider v. the Ottawa Electrical Commission
D) Smyth v. the Toronto Electrical Commission
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
17
What is meant by the term "jurisdiction"?

A) The geographic coverage of a piece of legislation
B) The history of the legislation in a given area
C) The question of which arbitrator will adjudicate a dispute
D) Legal responsibility for an issue
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
18
Under what circumstance is the union-employer relationship federally regulated?

A) When the business has an interprovincial component
B) When the business is a Crown corporation
C) When the business is in the public sector
D) When the business has an international component
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
19
Which of the following describes a good reason why someone who is opposed to unions might wish to acquire some knowledge of unions?

A) They can avoid the need to hire expensive legal counsel.
B) They can discover how to sidestep the issue of union security.
C) They will know what an employer or employee can and cannot legally do to counteract unionization.
D) They can sue the union.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
20
Who is covered by the terms and conditions of employment standards legislation?

A) Private sector employees
B) All Workplaces
C) Non-unionized workplaces
D) Unionized Workplaces
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
21
Proportionally union representation is higher among women than men and higher among younger workers than older workers.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
22
NB and NS are the only provinces wherein the provincial labour legislation does not contain the word "labour".
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
23
Employees who believe that their union has treated them unfairly may

A) file a complaint with the labour relations board for discrimination
B) file an action with the human rights commission
C) file a complaint with the labour board alleging a breach of the duty of fair representation
D) file a complaint with the human rights commission alleging discrimination
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
24
Public sector labour legislation does all of the following except

A) stipulate conditions under which people may strike
B) force people back to work without due process
C) recognize that there are certain services that are needed for communities to function
D) implement dispute resolution procedures to minimize disruptions
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
25
In 2007, BC Healthcare unions won what victory at the Supreme Court of Canada?

A) Freedom of organization
B) Preventing contracting out
C) Forcing the employer to keep all union jobs
D) Charter guarantee to collectively bargain
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
26
The Dunmore case was a pyrrhic victory for agricultural workers in what way?

A) The Supreme Court of Canada said that workers could bargain
B) The Supreme Court of Canada said that whole classes of workers could not be precluded from protection of labour legislation
C) The Supreme Court of Canada told Ontario to change its laws
D) The Supreme Court of Canada decision resulted in unionization but no collective bargaining
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
27
Unions emerged in response to working conditions that are almost unknown today, at least in most industrialized countries.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
28
What other term is used interchangeably with industrial relations?

A) Human Relations
B) Labour Relations
C) Human Resources
D) Employer/employee relations
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
29
In 1995 the government of Ontario excluded farm workers from the jurisdiction of labour law claiming they would cause excessive labour costs.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
30
A labour relations board has broader guidelines for the submission of evidence than either the civil or criminal courts.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
31
Which of the following is not covered by federal law?

A) Nova Scotia civil service
B) Bell Canada
C) CTV
D) Canada Post
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
32
Collective Bargaining introduces elements of ________ into the workplace?

A) Reasonableness
B) Rationality
C) Balance
D) Democracy
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
33
Like any organization, a union is the product of the individuals who belong to it, and individuals in unions, as in any organization, can make poor decisions or act unfairly.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
34
Most Canadian unionization is spread throughout a multitude of sectors in the labour market
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
35
Industrial relations is a broad, interdisciplinary field of study and practice that encompasses some aspects of the employment relationship.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
36
There is one unifying theory underlying the field of industrial relations.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
37
In 2014 the Supreme Court of Canada ruled in favour of the workers employed by Wal-Mart in Jonquierre, Quebec stating what reason?

A) Wal-Mart was required to negotiate with the union
B) Wal-Mart failed to prove that the store was unprofitable
C) Wal-Mart had contravened the Charter of Rights and Freedoms
D) Wal-Mart had acted in bad faith by not concluding a collective agreement
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
38
Human resource management is applicable to both unionized and non-unionized workplaces.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
39
Unionization had a ripple effect for every Canadian except in the following area:

A) Guaranteed minimum wages
B) Guaranteed Defined Pension Plans
C) Occupational health and safety regulations
D) Statutory holiday designations
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
40
The 1982 Dolphin Delivery case dealt with

A) an employer injunction to request picketing
B) an employer injunction to prevent picketing
C) a union injunction to request picketing
D) a union injunction to prevent picketing
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
41
What is the simplest way to explain the difference between the terms "human resource management" and "industrial relations"?
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
42
Why is a working knowledge of industrial relations of benefit to anyone considering a career in human resource management?
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
43
What is meant by the term 'systemic discrimination'?
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
44
How are unions able to carry out their primary role?
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
45
Industrial relations topics are addressed in many other academic fields. Discuss some examples of how researchers in other academic areas could address industrial relations issues.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
46
What is the union's primary role in the workplace?
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
47
Describe some reasons why there is separate labour legislation for public sector workers.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
48
List some issues that are typically covered by employment standards legislation.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
49
List two early Charter of Rights and Freedoms cases that have been important for industrial relations issues.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
50
Among the common pieces of labour relations laws in Canada is the establishment of a labour relations board. Describe some of the characteristics of how this board functions.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
51
How do we know whether a union-employer relationship is regulated by federal or provincial law?
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
52
In the context of human rights legislation, what is discrimination?
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
53
The Charter of Rights and Freedoms guarantees certain basic rights and freedoms to all Canadians and is considered to take precedence over all other laws except for two specific kinds of laws. What are these two exceptions?
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
54
Discuss why there is no single unifying theory underlying industrial relations.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
55
List some of the major characteristics found in all primary pieces of industrial relations legislation.
Unlock Deck
Unlock for access to all 55 flashcards in this deck.
Unlock Deck
k this deck
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