Deck 7: Motivation: Key to Personal and Professional Success

Question 1

_____ is (are) derived from a natural human propensity to explore and learn new ideas and to explore one's own capabilities because of the inherent satisfaction an activity provides.

A) Extrinsic motivation
B) Intrinsic motivation
C) External motivation
D) Integration
E) All of the above

Answer 1

B

Question 2

Motivation skills are necessary to:

A) encourage creativity and innovation.
B) engage in community team building.
C) develop cooperative relationships.
D) recognize and encourage responsible leaders.
E) all of the above.

Answer 2

E

Question 3

Burnout involves a sense of exhaustion, cynicism, and ineffectiveness that results from exposure to chronic stressors over a prolonged period of time.

Answer 3

True

Question 4

David McClelland's Learned Needs Theory suggests that social contexts influence the learning of motivation needs.

Question 5

Motivation provides the reasons for a course of action, yet, motivation is not part of the service mission of police work.

Question 6

To prevent burnout of followers, a leader should focus on the modification of the follower's environment.

Question 7

Through extrinsic motivation, a person engages in an activity because the behavior:

A) provides inherent satisfaction.
B) meets psychological needs that accompany action.
C) provides a sense of having an effect on something.
D) provides a means to an end.
E) all of the above.

Question 8

Theory X leaders focus on human growth and development.

Question 9

Humanistic motivation theorists focus on:

A) environmental factors influencing motivation.
B) satisfaction of a person's internal needs.
C) a process of rewards and punishments.
D) learned behavior.
E) all of the above.

Question 10

To motivate, one must consider the nature of the person to be motivated as well as the context within which the person is sought to be motivated.

Question 11

Effective leaders are controlling because their position, rank, or title places them in a position to require others to produce.

Question 12

As leaders, police officers can do very little to improve the quality of life for people who are economically deprived.

Question 13

Behavoralistic motivation theorists:

A) explain motivation in terms of learned behavior.
B) focus on external reinforcement.
C) believe that rewards and punishments determine human behavior.
D) are concerned with environmental factors influencing motivation.
E) all of the above.

Question 14

Motivation of an individual depends on the individual's values, personality, needs, and abilities.

Question 15

Select the correct statement.

A) Attitude is a predisposition to respond or behave in a certain way.
B) An unethical officer does not belong in the police service.
C) The greatest protection against police corruption of power is a commitment to ethical behavior.
D) A police officer must not allow stress to manifest itself in unethical behavior.
E) All of the above are correct statements.

Question 16

According to Abraham Maslow, _____ needs include stability, safety, good health, and the absence of threats or pain.

A) physiological
B) security
C) affiliation
D) esteem
E) self-actualization

Question 17

According to Abraham Maslow's Hierarchy of Needs, a person's _____ needs are satisfied if the person's desires for personal growth, self-fulfillment, and full potential are realized.

A) physiological
B) security
C) affiliation
D) esteem
E) self-actualization

Question 18

Although many leadership theories include motivation of others as an objective, path-goal leadership focuses on motivation as a primary ingredient of leadership.

Question 19

According to Expectancy Theory, an individual is motivated to select options that are perceived to provide the greatest rewards.

Question 20

Context refers to:

A) an individual's internal needs.
B) the psychological dynamics of an individual.
C) environment, culture, and social situations in which people operate.
D) personality traits that encourage motivation.
E) all of the above.

Question 21

David McClelland's Learned Needs Theory suggests that people develop needs and are motivated through:

A) interaction with the surrounding environment.
B) the intrinsic development of human motives.
C) psychologically enhanced personality traits.
D) a needs hierarchy inherent to human beings.
E) all of the above.

Question 22

Hersey and Blanchard's Situational Leadership Model suggests that:

A) supportive leadership behavior is consistent with open communication links.
B) directive leadership is consistent with situations requiring structure.
C) leadership behavior depends on follower readiness.
D) leaders should be flexible in their leadership style.
E) all of the above.

Question 23

Select the correct statement.

A) Path-goal motivational leadership embraces progressive discipline as a means to motivate others.
B) Path-goal motivational leadership theory suggests that different leadership styles have the same impact on a follower.
C) For followers who are authoritarian or work in uncertain situations, path-goal theory suggests a supportive leadership style.
D) In the application of path-goal motivational leadership, the leader's challenge is to use a leadership style that meets another's motivational needs.
E) All of the above are correct statements.

Question 24

Motivation guidelines for ethical leaders include which of the following:

A) Design activities to create high motivating potential.
B) Communicate desires and provide constructive feedback.
C) Diagnose and remove barriers to performance.
D) Provide equitable rewards that people value.
E) All of the above.

Question 25

According to the relatively complex Expectancy Theory of motivation, a person's _____ affect what the person expects an outcome to be.

A) abilities (competencies)
B) traits (personality characteristics)
C) role perceptions
D) experiences and interactions with others
E) all of the above

Question 26

Theory Z, created by William Ouchi, suggests that:

A) people dislike and avoid work.
B) a relationship of trust promotes productivity.
C) people must be coerced to produce.
D) a human need for security is the greatest motivator.
E) all of the above.

Question 27

McGregor's Theory Y assumes that:

A) the expenditure of physical and mental effort in work is natural for human beings.
B) people can be self-directed.
C) human commitment is a function of rewards for achievement.
D) human beings can learn to accept responsibility.
E) all of the above.

Question 28

Behavioral assumptions:

A) do not influence a leader's behavior.
B) are usually correct if based on first impressions.
C) influence a person's perceptions of others.
D) provide the foundation for correct assumptions about human behavior.
E) all of the above.

Question 29

According to Douglas McGregor, Theory X leaders and managers assume that people:

A) are "wanting" animals.
B) have needs that are organized in a hierarchy of importance.
C) are motivated by satisfied needs.
D) are self-centered and prefer to be directed.
E) all of the above.

Question 30

Blake and Mouton's Managerial Grid suggests that the _____ leadership style demonstrates low concern for people, production, and goal achievement.

A) impoverished
B) country club
C) produce or perish
D) middle-of-the-road
E) team

Question 31

In Clay Alderfer's ERG Theory, relatedness needs are similar to Maslow's _____.

A) physiological
B) security
C) affiliation
D) esteem
E) self-actualization

Question 32

The Managerial Grid suggests that the _____ leadership style demonstrates low concern for people and high concern for production and goal achievement.

A) impoverished
B) country club
C) produce or perish
D) middle-of-the-road
E) team

Question 33

Utilizing a matrix that incorporates seven contingency variables and five leadership styles, the Vroom-Jago Time-Drive Leadership Model:

A) restricts leadership style choice to a follower's readiness level.
B) allows a leader to formulate a judgment on which leadership style is appropriate to a situation.
C) requires a high level of leadership competence.
D) does not consider the importance of follower commitment to goal achievement.
E) all of the above.

Question 34

The Managerial Grid's _____ leadership style is most consistent with McGregor's Theory Y.

A) impoverished
B) country club
C) produce or perish
D) middle-of-the-road
E) team

Question 35

As motivators, ethical leaders:

A) discover fresh insight, observing and imagining what others may not.
B) never violate core values.
C) maintain control by sharing control.
D) embrace change.
E) all of the above.