Deck 1: The Nature of Intercultural Communication

Question 1

Which of the following multinational management orientations considers the culture of the country in which the firm is located without a common corporate framework?

A)ethnocentric
B)polycentric
C)geocentric
D)regiocentric

Answer 1

B

Question 2

The terms subculture and subgroup may be used interchangeably.

Answer 2

False

Question 3

Physical barriers to communication include personal feelings of the listener.

Answer 3

False

Question 4

A typical stereotype of U.S.people is that they place great importance on the family.

Question 5

In a geocentric multinational management practice

A)all capital investments are in one country.
B)the dominant cultural group is considered.
C)there is a common framework with regional control.
D)facilities are run differently by region.

Question 6

Globalization refers to the interpenetration of the local and global.

Question 7

The terms intercultural and international can be used interchangeably.

Question 8

Cultural synergy is the merging of cultures to form a common culture.

Question 9

A stereotype of Latin Americans is that they are polite and soft spoken.

Question 10

Cultural intelligence is the ability to exhibit behaviors that are culturally tuned to the attitudes and values of others.

Question 11

Ethnocentrists believe that their cultural background is the correct way to analyze problems.

Question 12

International business is decreasing in the United States.

Question 13

Diffusion is the process by which two cultures learn from each other and adopt practices of the other culture.

Question 14

Assimilation is a dimension of enculturation.

Question 15

The Statue of Liberty is considered a U.S.cultural symbol.

Question 16

Melting pot means a sociocultural assimilation of people of differing backgrounds and nationalities.

Question 17

Businesspeople with a domestic mindset are open to surprises.
Multiple Choice.Circle the letter corresponding to the correct response.

Question 18

Backstage culture is information you are willing to share with outsiders.

Question 19

Corporate leaders need a global mindset to be successful in the international workplace.

Question 20

The term "American" refers exclusively to someone who considers his or her home country the United States.

Question 21

Which of the following are examples of subgroups?

A)Jews,Christians,and Muslims.
B)Youth gangs,prostitutes,and drug addicts.
C)Senior citizens,teenagers,and babies.
D)Latin Americans,African Americans,and Asian Americans.

Question 22

According to Axtell's research,U.S.persons have certain stereotypes of people of other nationalities.Which of the following stereotypes is INACCURATE?

A)The French are rude and chauvinistic.
B)Asians are xenophobic.
C)Italians are demonstrative and talkative.
D)The English are friendly and informal.

Question 23

The primary dimensions of culture include

A)language,physical,and knowledge.
B)language,physical,and psychological.
C)physical,environment,and nonverbal.
D)human behavior,environment,and processes.

Question 24

Successful corporations have found that the values,beliefs,and behaviors of the parent corporation

A)do not need to be the beliefs,values,and behaviors of their offices in other cultures.
B)should be the beliefs,values,and behaviors of their offices in other cultures.
C)are the most important variables for success.
D)are unimportant variables for success.

Question 25

Which of the following is NOT a recognized area of cultural intelligence?

A)interpersonal intelligence
B)linguistic intelligence
C)spatial intelligence
D)synergistic intelligence

Question 26

Which of the following does NOT fit the typical stereotype of persons in the United States?

A)friendly
B)hard working
C)monolingual
D)stingy

Question 27

Norms are

A)learned through enculturation.
B)clarifications of rules.
C)behavioral expectations of a group.
D)unusual group behaviors.

Question 28

A business is globalized when it

A)sells in another country.
B)has a distributor in another country
C)can market its product anywhere in the world.
D)produces in another country.

Question 29

Rules are formed to

A)clarify cloudy areas of norms.
B)identify culturally ingrained principles of correct and incorrect behaviors.
C)clarify behavioral expectations of positions within a culture.
D)provide a means of exchanging information and assistance.

Question 30

A stereotype is

A)a particular definitive description of a culture.
B)invariant across all cultures.
C)a perception about a particular group.
D)not culturally based.

Question 31

Which of the following communication barriers is due to a lack of similar life happenings?

A)cultural
B)emotional
C)experiential
D)perceptual

Question 32

Judy was telling all her friends about what happened at the conference;however,she did not tell them about the job offer she received at the conference.

A)It was wrong of Judy to not share the job information.
B)Information that Judy was willing to share with friends was hidden from their view.
C)What Judy was telling her friends was an example of frontstage culture;however,the job offer is an example of backstage culture.
D)Judy thought her friends would not want to know about the job offer.

Question 33

An acculturated person

A)has become part of the melting pot.
B)has become socioculturally assimilated.
C)understands his or her own culture.
D)accepts another culture's ideas.