Deck 21: Leadership Skills and Professional Development

Question 1

One of the advantages of having a career plan is being in a reactive mode when new job opportunities arise.

Answer 1

False

Question 2

Employees who work in an environment geared for excellence are more likely to take pride in their work,perform at high levels,and continually seek ways to improve patient care and customer service.

Answer 2

True

Question 3

Effective leadership is crucial in health care because the pace of change is rapid,the challenges are difficult,and the stakes are high.

Answer 3

True

Question 4

Which of the following statements are true with respect to succession planning?

A)As workers retire,plans call for eliminating most of those jobs to save money.
B)As the workforce ages,younger workers will need to find jobs that pay more.
C)Retirements of older employees create opportunities for advancement.
D)All of the above
E)None of the above

Question 5

If you have a good job that pays well and you like your duties and your coworkers,there is no reason to watch for other career opportunities that might arise.

Question 6

Which of the following is a source for professional development?

A)Employer training courses
B)Professional journals
C)Online and classroom college courses
D)All of the above
E)None of the above

Question 7

The mental or emotional spirit of a person or a group is known as:

A)potential.
B)dynamic.
C)morale.
D)articulation.
E)None of the above

Question 8

As the Leader of Your Career,you should:

A)assemble a network of supporters to solve your problems.
B)expect things to work out as you have planned.
C)envision your future and set realistic goals.
D)change your goals and try something else if the going gets rough.
E)All of the above

Question 9

Health care professionals should be lifelong learners because:

A)they cannot qualify for a job promotion without returning to school first.
B)health care licenses and certifications require advanced college degrees.
C)providing outdated,substandard care would be unethical and dangerous.
D)job descriptions and job duties in the health care field are static.
E)All of the above

Question 10

HOSA,a professional organization for health care workers with at least five years of leadership experience,aims to enhance and promote the delivery of quality health care to all people.

Question 11

Developing a career plan requires forethought about the current status of your career,where you wish to be in a few years,what steps you need to take to achieve your goals,and how you will overcome any obstacles along the way.

Question 12

Health care workers may change careers because they:

A)have a job that has become outdated.
B)get tired and need a change.
C)discover health occupations that they didn't know existed.
D)become emotionally and physically exhausted.
E)All of the above

Question 13

The disadvantages of being a leader include:

A)having to clock-in and clock-out.
B)receiving overtime pay for working extra hours.
C)not having to be careful about everything you say and do.
D)having to master new software while meeting other deadlines
E)All of the above

Question 14

Becoming a health care leader requires time,patience,a successful work record,good references,and a college degree.

Question 15

Participating in a health care professional association is a good way to:

A)become an effective follower
B)gain experience in working with a wide variety of people.
C)keep up-to-date on new medical procedures and technological advances.
D)All of the above
E)None of the above

Question 16

Research shows that skilled leadership is more predictive of the financial success of an organization than its market share,reputation,or overall assets.

Question 17

All health care employers require each worker to have a career plan,and they base their annual pay raises on the extent to which workers meet their goals.

Question 18

If you do not take some cautious risks in your career,you might never know what you could have achieved.

Question 19

Characteristics of effective leaders include:

A)the ability to articulate a vision,outline a plan of action,and direct individuals and groups toward achieving common goals.
B)strength,dedication,compassion,empathy,and sensitivity to the needs of others.
C)the ability to manage stress while meeting impossible deadlines and attempting to do more,with less,and get better outcomes.
D)self-confidence and a willingness to take a stand.
E)All of the above

Question 20

Effective ways to develop leadership skills include:

A)taking advantage of leadership perks
B)letting technical and patient care skills slide while learning leadership concepts.
C)delegating responsibilities to lower-skilled staff to free up time to take leadership classes.
D)serving on committees and participating in athletics,school clubs,and community organizations.
E)All of the above

Question 21

In health care,it is possible to get promoted into a leadership role before acquiring basic leadership skills.

Question 22

Laissez-faire leaders have a loose style of leadership that works best when managing new employees.

Question 23

The democratic style of leadership usually results in low morale,high turnover,and absenteeism.

Question 24

Education for people who have begun their careers and need to continue growing is called:

A)succession planning.
B)extemporaneous learning.
C)potential development.
D)tuition assistance.
E)None of the above

Question 25

Potential is:

A)stationary and motionless.
B)in motion,energetic and vigorous.
C)spoken without preparation or notes.
D)existing as a possibility.
E)None of the above