Deck 1: The Patient Interview
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Deck 1: The Patient Interview
1
MATCHING
Match each item with the correct description below. Items may be used once, more than once, or not at all.
Assurance or reassurance
A)"Tell me what you mean by sharp pain."
B)"It must be hard-you used to be very active."
C)"It seems you have an asthmatic episode every time you have a fight with your husband."
D)"You sound depressed today."
E)"Now, don't worry. I'm sure you will be alright."
Match each item with the correct description below. Items may be used once, more than once, or not at all.
Assurance or reassurance
A)"Tell me what you mean by sharp pain."
B)"It must be hard-you used to be very active."
C)"It seems you have an asthmatic episode every time you have a fight with your husband."
D)"You sound depressed today."
E)"Now, don't worry. I'm sure you will be alright."
"Now, don't worry. I'm sure you will be alright."
2
MATCHING
Match each item with the correct description below. Items may be used once, more than once, or not at all.
Interpretation
A)"Tell me what you mean by sharp pain."
B)"It must be hard-you used to be very active."
C)"It seems you have an asthmatic episode every time you have a fight with your husband."
D)"You sound depressed today."
E)"Now, don't worry. I'm sure you will be alright."
Match each item with the correct description below. Items may be used once, more than once, or not at all.
Interpretation
A)"Tell me what you mean by sharp pain."
B)"It must be hard-you used to be very active."
C)"It seems you have an asthmatic episode every time you have a fight with your husband."
D)"You sound depressed today."
E)"Now, don't worry. I'm sure you will be alright."
"It seems you have an asthmatic episode every time you have a fight with your husband."
3
Choose the term that best describes the following statement by an examiner: "You appear upset today."
A) Reflection
B) Facilitation
C) Confrontation
D) Closed or direct question
E) Interpretation
A) Reflection
B) Facilitation
C) Confrontation
D) Closed or direct question
E) Interpretation
Confrontation
4
"You are worried about your job if you have this surgery" is a reflection statement.
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5
"Tell me more about your chest pain" is an open-ended statement.
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6
An open-ended question 
A) II and IV only
B) I and III only
C) II, III, and IV only
D) I, II, III, and IV

A) II and IV only
B) I and III only
C) II, III, and IV only
D) I, II, III, and IV
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7
MATCHING
Match each item with the correct description below. Items may be used once, more than once, or not at all.
Empathy
A)"Tell me what you mean by sharp pain."
B)"It must be hard-you used to be very active."
C)"It seems you have an asthmatic episode every time you have a fight with your husband."
D)"You sound depressed today."
E)"Now, don't worry. I'm sure you will be alright."
Match each item with the correct description below. Items may be used once, more than once, or not at all.
Empathy
A)"Tell me what you mean by sharp pain."
B)"It must be hard-you used to be very active."
C)"It seems you have an asthmatic episode every time you have a fight with your husband."
D)"You sound depressed today."
E)"Now, don't worry. I'm sure you will be alright."
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8
"Have you had this problem before" is a closed or direct question.
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9
MATCHING
Match each item with the correct description below. Items may be used once, more than once, or not at all.
Confrontation
A)"Tell me what you mean by sharp pain."
B)"It must be hard-you used to be very active."
C)"It seems you have an asthmatic episode every time you have a fight with your husband."
D)"You sound depressed today."
E)"Now, don't worry. I'm sure you will be alright."
Match each item with the correct description below. Items may be used once, more than once, or not at all.
Confrontation
A)"Tell me what you mean by sharp pain."
B)"It must be hard-you used to be very active."
C)"It seems you have an asthmatic episode every time you have a fight with your husband."
D)"You sound depressed today."
E)"Now, don't worry. I'm sure you will be alright."
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10
MATCHING
Match each item with the correct description below. Items may be used once, more than once, or not at all.
Clarification
A)"Tell me what you mean by sharp pain."
B)"It must be hard-you used to be very active."
C)"It seems you have an asthmatic episode every time you have a fight with your husband."
D)"You sound depressed today."
E)"Now, don't worry. I'm sure you will be alright."
Match each item with the correct description below. Items may be used once, more than once, or not at all.
Clarification
A)"Tell me what you mean by sharp pain."
B)"It must be hard-you used to be very active."
C)"It seems you have an asthmatic episode every time you have a fight with your husband."
D)"You sound depressed today."
E)"Now, don't worry. I'm sure you will be alright."
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11
"It must be difficult to not be as active as you would like to be" is an empathy statement.
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12
"Tell me what you mean by tight chest" is a confrontation question.
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