Deck 11: Human Resource Management

Question 1

Employees in small companies

A)generally feel unsatisfied
B)are more likely to rate their workplace as "good"
C)do not usually have close relationships with the business owner(s)
D)usually want to be owners

Answer 1

B

Question 2

In Canada,labor standards are established

A)by self managed industries
B)by public referendum
C)by common practice
D)at the Provincial and Territorial level

Answer 2

D

Question 3

It is a commonly held belief that HR fundamentals

A)apply only to larger organizations
B)are mostly a matter of intuition
C)are never of much value
D)are applied mostly to please the market

Answer 3

A

Question 4

Personnel requirements

A)generally reflect customer preferences
B)are often developed as part of a feasibility analysis
C)are dependent on available labor force
D)cannot be planned for

Question 5

If an employee fails,then it is ultimately the responsibility of

A)society
B)fellow workers
C)the person who hired them
D)the educational system

Question 6

Offers of employment should include

A)a request for a convenient start date from the employee's point of view
B)an advance on salary
C)terms and conditions associated with the job
D)a request for vacation dates

Question 7

Leadership experts claim that

A)good put their own interests first in order to be fully dedicated
B)leaders are born and cannot be taught
C)leadership can be learned
D)experienced leaders are careful not to give away decision making to others

Question 8

At the end of each calendar year employers must issue a _____ to each employee

A)T1
B)T4A
C)T3
D)T5

Question 9

The components of the PRICE system of employee evaluation include

A)pinpoint,coach and evaluate
B)perform,report and implement
C)involve,create and evaluate
D)perfect,reexamine and illustrate

Question 10

Reviewing social media sites in order to research applicants is a growing practice.

A)it has been determined to be an illegal practice
B)applicants have begun to voluntary disclose what negative content might be found
C)discussion with applicants will usually cancel any negative findings
D)33 percent of business that do so have opted not to hire someone as a result of this review

Question 11

Eventually most successful small business owners

A)learn how to manage their successful business on their own
B)find that their workload tends to diminish
C)manage to transition to the new business levels without too much difficulty
D)develop a management team

Question 12

Wage subsidy programs

A)distribute much needed money to persons who don't make an adequate living wage
B)are managed by industry and trade associations
C)assist business that hire qualified persons
D)fill an employment gap amongst teenagers from families that need additional income

Question 13

Checking of references for job applicants is considered

A)to be a screening device
B)to be an invasion of privacy
C)to be generally unreliable
D)to be a waste of time

Question 14

Time management in a small business is difficult because

A)owner managers have personal obligations as well as their business obligations
B)there are many operating crises in the normal course of a day
C)there are no basic time management concepts to be applied
D)most owner managers really don't care too much about time management

Question 15

Contract employees are

A)not employees of a company
B)employees of a company
C)are the same cost as regular employees
D)not a legal option for manufacturing concerns

Question 16

Job descriptions should include

A)job titles,pay scales and pension arrangements
B)a questionnaire to determine an employee's thinking
C)a history of why previous personnel have failed in the position
D)what is to be done,how it is to be done and why it is to be done

Question 17

The Canadian Jobs strategy program

A)is designed to increase job training and expand opportunities
B)develop strategies for developing new businesses
C)matches unemployed people with unions
D)is primarily a future planning think tank

Question 18

Employers deduct government required amounts from employees and

A)hold them in trust until the employee leaves their employment
B)invests these funds in a deferred profit sharing plan
C)must then remit these amounts to the government on a prescribed form
D)disburses the total withheld from each employee prior to the employee's annual vacation