Deck 2: Business Ethics and Social Responsibility

Question 1

Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.False Claims Act
d.social audit
e.social responsibility
f.business ethics
g.sexual harassment
h.code of conduct
i.Product liability
j.postconventional stage
k.Regulation FD
l.Whistle-blowing
m.green marketing
Some companies measure social performance by conducting a(n)_____ that identifies and evaluates the company's activities that relate to social issues.

Answer 1

d

Question 2

Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.False Claims Act
d.social audit
e.social responsibility
f.business ethics
g.sexual harassment
h.code of conduct
i.Product liability
j.postconventional stage
k.Regulation FD
l.Whistle-blowing
m.green marketing
_____ refers to the responsibility of manufacturers for injuries and damages caused by their goods.

Answer 2

i

Question 3

Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.False Claims Act
d.social audit
e.social responsibility
f.business ethics
g.sexual harassment
h.code of conduct
i.Product liability
j.postconventional stage
k.Regulation FD
l.Whistle-blowing
m.green marketing
Management's acceptance of the obligation to consider profit,consumer satisfaction,and societal well-being of equal value in evaluating the company's performance is _____.

Answer 3

e

Question 4

Explain how state and federal laws protect whistle-blowers.

Question 5

What are business ethics and why are they important?

Question 6

Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.False Claims Act
d.social audit
e.social responsibility
f.business ethics
g.sexual harassment
h.code of conduct
i.Product liability
j.postconventional stage
k.Regulation FD
l.Whistle-blowing
m.green marketing
A formal statement that defines how an organization expects and requires employees to resolve ethical questions is a(n)_____.

Question 7

Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.False Claims Act
d.social audit
e.social responsibility
f.business ethics
g.sexual harassment
h.code of conduct
i.Product liability
j.postconventional stage
k.Regulation FD
l.Whistle-blowing
m.green marketing
A strategy that emphasizes a company's commitment to environmentally friendly products and production is _____.

Question 8

What might a company's code of conduct include?

Question 9

Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.False Claims Act
d.social audit
e.social responsibility
f.business ethics
g.sexual harassment
h.code of conduct
i.Product liability
j.postconventional stage
k.Regulation FD
l.Whistle-blowing
m.green marketing
Inappropriate actions of a sexual nature in the workplace is _____.

Question 10

Describe the factors that influence an individual's business ethics.

Question 11

Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.False Claims Act
d.social audit
e.social responsibility
f.business ethics
g.sexual harassment
h.code of conduct
i.Product liability
j.postconventional stage
k.Regulation FD
l.Whistle-blowing
m.green marketing
_____ is an employee's disclosure to company officials,government authorities,or the media of illegal,immoral,or unethical practices of his or her employer.

Question 12

Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.False Claims Act
d.social audit
e.social responsibility
f.business ethics
g.sexual harassment
h.code of conduct
i.Product liability
j.postconventional stage
k.Regulation FD
l.Whistle-blowing
m.green marketing
The standards of conduct and moral values governing actions and decisions in the work environment are _____.

Question 13

Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.False Claims Act
d.social audit
e.social responsibility
f.business ethics
g.sexual harassment
h.code of conduct
i.Product liability
j.postconventional stage
k.Regulation FD
l.Whistle-blowing
m.green marketing
When a publicly traded company is suspected of unethical or illegal behavior,the _____ will conduct an investigation.

Question 14

Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.False Claims Act
d.social audit
e.social responsibility
f.business ethics
g.sexual harassment
h.code of conduct
i.Product liability
j.postconventional stage
k.Regulation FD
l.Whistle-blowing
m.green marketing
A person in the _____ of ethical development is able to move beyond self-interest and take into account the larger needs of society.

Question 15

Describe examples of honesty and integrity violations in the workforce.

Question 16

List and briefly describe the three stages of moral and ethical development.

Question 17

Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.False Claims Act
d.social audit
e.social responsibility
f.business ethics
g.sexual harassment
h.code of conduct
i.Product liability
j.postconventional stage
k.Regulation FD
l.Whistle-blowing
m.green marketing
_____ requires publicly traded companies to announce major information to the general public,rather than first disclosing the information to selected investors.

Question 18

Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.False Claims Act
d.social audit
e.social responsibility
f.business ethics
g.sexual harassment
h.code of conduct
i.Product liability
j.postconventional stage
k.Regulation FD
l.Whistle-blowing
m.green marketing
The _____ is a law that protects whistle-blowers who file a lawsuit on behalf of the government if they believe that a company has somehow defrauded the government.

Question 19

How could loyalty versus truth create an ethical dilemma for a businessperson?

Question 20

Complete the following using the terms listed.
a.Securities and Exchange Commission (SEC)
b.Occupational Safety and Health Administration (OSHA)
c.False Claims Act
d.social audit
e.social responsibility
f.business ethics
g.sexual harassment
h.code of conduct
i.Product liability
j.postconventional stage
k.Regulation FD
l.Whistle-blowing
m.green marketing
The main federal regulatory agency in setting workplace safety and health standards is the _____.

Question 21

When management considers social and economic issues in decision making,the company is practicing _____.

A)gatekeeping
B)consumerism
C)social responsibility
D)altruism

Question 22

Identify the guidelines established by the Federal Trade Commission (FTC)concerning environmental claims in green marketing.

Question 23

What is green marketing?

Question 24

How has whistle-blowing in the healthcare and pharmaceutical industry benefited customers?

Question 25

Why are consumers increasingly seeking out non-GMO foods?

Question 26

Why do investors expect a company to act ethically and exhibit social responsibility?

Question 27

Businesses have responsibilities to _____.

A)investors and customers only
B)investors,customers,employees,and society
C)investors,customers,and government
D)investors only

Question 28

According to the National Business Ethics Survey,why is workplace misconduct at an all-time low?

A)Misconduct is more difficult to uncover.
B)Companies offer incentive for reporting misconduct.
C)More employees are willing to report misconduct.
D)Fewer employees engage in misconduct.

Question 29

A consulting firm has been hired to help an educational institution in an underprivileged neighborhood raise funds to build fully equipped laboratories for students.Explain the process required for a successful fundraiser.

Question 30

Which of the following statements is correct?

A)Ethical conflicts usually arise in trying to serve the needs of separate constituents.
B)Setting ethical standards is always clear-cut.
C)The ethical values of individual employees have no influence on the decisions and actions a business takes.
D)Setting ethical standards is easy.

Question 31

The development of a corporate culture to support business ethics happens on four levels.Explain each of the four levels.

Question 32

Explain social responsibility.

Question 33

Explain how the Food and Drug Administration (FDA)promotes the consumers' right to be informed.

Question 34

Explain product liability and briefly describe what this means in terms of social responsibility.

Question 35

Identify the reasons why Starbucks is ranked number one in the area of corporate responsibility according to Fortune Magazine.

Question 36

Explain how the toy company Hasbro improved its social and environmental performance.

Question 37

What is a social audit? Who conducts it?

Question 38

Taking or borrowing of company goods without company knowledge undermines that employee's _____.

A)integrity
B)loyalty
C)truthfulness
D)morals

Question 39

Explain how state and federal agencies carry out their responsibilities of protecting investors from financial misdeeds.Include examples of specific organizations and agencies.

Question 40

What are the objectives of consumerism?

Question 41

Hemi is a reckless driver and always jumps the red light in the absence of any patrol officers,but he refrains from speeding on highways as he is fearful of paying up hefty fines to patrol officers.Hemi is most likely to be in the _____ stage of ethical development.

A)preconventional
B)postconventional
C)conventional
D)unconventional

Question 42

Manelin avoids using his office computer for personal use,even though his company does not have a specific policy forbidding it.Manelin is at the _____ stage of ethical development.

A)preconventional
B)unconventional
C)postconventional
D)conventional

Question 43

Individuals who focus only on their own interests when making decisions are at the _____ stage of ethical development.

A)preconventional
B)conventional
C)postconventional
D)unconventional

Question 44

Jennifer and her husband Tony work full-time jobs and are struggling to manage their time efficiently.They have a seven-year-old child and are also responsible for caring for Jennifer's mother,who needs to be taken to physical therapy every day.Which of the following do Jennifer and Tony best exemplify?

A)The silent generation
B)The sandwich generation
C)The baby boomer generation
D)Generation X

Question 45

Which of the following is not an example of unethical or illegal acts in the workplace?

A)Misreporting time on the job
B)Internet abuse
C)Whistle-blowing
D)Safety violations

Question 46

If an individual follows personal principles for resolving ethical dilemmas and considers personal,group,and societal interests,he or she is at the _____ stage of ethical development.

A)preconventional
B)conventional
C)postconventional
D)concentrations

Question 47

Technology has _____ ethical issues.

A)expanded the range of
B)further complicated
C)made little difference on the range of
D)eliminated most

Question 48

When Sarah discovers that the pharmaceutical company she works for is marketing a drug that has no effect on the disease it is supposed to treat,what should ideally be her first action?

A)She should resign from her job on ethical grounds.
B)She should report it to the media.
C)She should file a legal suit against the company.
D)She should report it to the company's higher officials.

Question 49

Many people rationalize unethical acts at work because they _____.

A)feel pressured on their jobs to meet performance goals
B)know they can always get away with it
C)have no personal or moral values
D)are fundamentally unethical

Question 50

Which of the following is not a minimum requirement for ethics compliance programs?

A)High-level personnel responsible for compliance
B)Government regulation
C)Consistent enforcement
D)Consistent improvement

Question 51

A pharmaceutical company has developed a drug to manage multiple sclerosis.If the company wishes to uphold the customer's right to choose,which of the following actions should it take?

A)It should sell the drug for a low price.
B)It should mention the drug's side effects on the label.
C)It should set up a forum for customers to lodge complaints about the drug.
D)It should perform stringent pre-clinical trials to ensure the drug's safety.

Question 52

A publicly traded company did not reveal the performance of its stocks to its individual investors.Under which rule or act can the company be investigated?

A)The Civil Rights Act of 1991
B)The Wheeler-Lea Act
C)The Civil Rights Act of 1964
D)Regulation FD (Fair Disclosure)

Question 53

_____ are responsible for conducting employee training programs that help spot potential fraud and abuse within a company.

A)Department supervisors
B)Ethics compliance officers
C)Human Resource managers
D)Social behaviorists

Question 54

Why was the ALS Ice-Bucket Challenge successful in raising funds for the ALS Association?

A)A leading fund-raising firm planned it.
B)ALS was a well-known disease to the public.
C)It involved the participation of celebrities.
D)It used multichannel integrated social media strategies.

Question 55

Arwan decides not to cheat on his exam because he fears he will be caught and receive no credit if he is caught.Arwan is in the _____ stage of his ethical development.

A)postconventional
B)preconventional
C)traditional
D)conventional

Question 56

Which of the following is not a factor in determining an individual's ethical development?

A)Experiences
B)Religion
C)Culture
D)Social audit

Question 57

Which of the following is an example of workplace discrimination?

A)Nate,a young manager,is passed over for a promotion in favor of John,who has worked with the company for 30 years.
B)Bob is ignored when the manager selects female employees as project leads as the manager prefers that female employees lead teams.
C)Roy has to work more hours a week than Kara,a working mother.
D)Employees who drive electric or hybrid cars in Lee's company get better parking spots than employees who drive other cars.

Question 58

If a company wants to improve its employees' quality of life,which of the following should it do?

A)Provide safety gear to all employees
B)Allow employees to take 12 weeks of leave when sick or injured
C)Increase diversity in its workforce
D)Provide special health insurance plans to its senior employees

Question 59

When an individual moves beyond his or her own needs and desires and takes the needs of society into consideration when making decisions,in which stage of ethical development is this individual?

A)Preconventional
B)Conventional
C)Postconventional
D)Traditional

Question 60

When Pat has to audit a restaurant owned by his brother-in-law,which of the following ethical challenges does he face?

A)Conflict of interest
B)Loyalty versus truth
C)Breach of trust
D)Honesty and integrity

Question 61

Macrozine Inc.provides support for employees faced with ethical dilemmas.An ethics compliance officer is available in the Human Resources office or through an employee hotline.This is an example of ethical _____.

A)reasoning
B)awareness
C)whistle-blowing
D)action

Question 62

Bente knows of a defect in a product his company sells.He will disclose the defect but only if the customer specifically asks about it.Bente's _____ could be called into question.

A)altruism
B)integrity
C)loyalty
D)truthfulness

Question 63

Aimon makes a point of turning off the lights in his office when he is not using it because it saves his company money and saves energy for the environment.Aimon is in the _____ stage of ethical development.

A)conventional
B)postconventional
C)preconventional
D)traditional

Question 64

How should a businessperson deal with a conflict of interest?

A)Ignore it
B)Send an email to the superior
C)Disclose it or avoid it
D)Report it only to close friends

Question 65

Branka is a diabetes educator at a local clinic.Recently,she was offered a lavish trip by a sales representative who has been pushing the clinic to use his company's diabetes supplies.Branka declined the gift.Which ethical challenge did she face?

A)Whistle-blowing
B)Honesty and integrity
C)Culture shock
D)Conflict of interest

Question 66

_____ requires that companies in the private sector provide procedures for anonymous reporting of accusations of fraud.

A)Americans with Disabilities Act
B)Sarbanes-Oxley Act
C)Consumer Rights Act
D)Genetic Information Nondiscrimination Act of 2008

Question 67

Veata's supervisor asks her to conceal information from external auditors examining the company's financial records.What is Veata's ethical challenge?

A)Loyalty versus truth
B)Conflict of interest
C)Honesty and integrity
D)No ethical challenge

Question 68

Kanai learns that her company is secretly dumping untreated waste into the city sewer systems,and she informs the local EPA office.Which of the following does NOT describe Kanai's ethical situation?

A)She is acting as a whistle-blower.
B)She has a conflict of interest.
C)She is showing integrity.
D)She is showing loyalty.

Question 69

Jeffrey Wigand,a former executive of Brown & Williamson who exposed his company's practice of intentionally manipulating the effect of nicotine in cigarettes on the CBS news program 60 Minutes,had moved beyond self-interest and company duty to which stage of individual ethics?

A)preconventional
B)postconventional
C)unconventional
D)conventional

Question 70

During a meeting with government regulators,Nicole voluntarily points out a potential problem with a new product her company is testing.Nicole has shown _____.

A)honesty
B)loyalty
C)truthfulness
D)integrity

Question 71

Glafira is an investment advisor and wants to recommend a stock she happens to own.How should Glafira best deal with this potential conflict of interest?

A)She should not make the recommendation.
B)She should make a negative recommendation.
C)She should make a positive recommendation and then sell the stock.
D)She should disclose the fact that she owns the stock while making the recommendation.

Question 72

Development of a corporate culture to support business ethics occurs on each of the following levels EXCEPT ethical _____.

A)success
B)awareness
C)reasoning
D)leadership

Question 73

When an employee comes forward with a complaint of sexual harassment,which of the following steps should the company take?

A)It should ask the employee to resign.
B)It should assure the employee that he or she will be protected from retaliation.
C)It should let the offender know that the employee has lodged a complaint against him or her.
D)It should set up a committee comprising of employees who know the offender to investigate the claim.

Question 74

Brianna focuses on her duty to family and work and bases her actions on the expectations of various groups in her life.Brianna is in _____ stage of ethical development.

A)postconventional
B)traditional
C)conventional
D)preconventional

Question 75

Rangsey was a foreman at Hi-Way Construction and discovered his company was deliberately using faulty materials for a project.Although Rangsey was worried about his family's financial security if he lost his job,he went to authorities and informed them of the potentially dangerous construction.Rangsey's action is called _____.

A)ethical compliance
B)whistle-blowing
C)ethical allegations
D)fear mongering

Question 76

Embellishing one's résumé shows a lack of ______ and ______.

A)honesty,loyalty
B)honesty,integrity
C)integrity,loyalty
D)competence,loyalty

Question 77

Horus is a new employee at an IT company.Soon he learns of the unethical practices done by his superiors and other employees at the company.He immediately informs such instances and behaviors to the upper management and other officials at the company.This act by Horus is known as _____.

A)whistle-blowing
B)scaremongering
C)auditing
D)fear mongering

Question 78

External auditors are examining Benito's company's financial records.Benito knows there may be an error and will tell them about it but only if they ask.They do not ask.In this scenario,Benito's _____ is most likely to be questioned.

A)integrity
B)social responsibility
C)truthfulness
D)loyalty

Question 79

Alezae does not make personal long-distance phone calls at work because it will cost her employer money.Alezae is in the _____ stage of ethical development.

A)conventional
B)traditional
C)postconventional
D)preconventional

Question 80

Daichi takes responsibility for an error made by his assistant on a project.Daichi has shown _____.

A)loyalty
B)honesty
C)integrity
D)truthfulness