Deck 6: Employee Recruitment

Question 1

MATCHING KEY TERMS AND DEFINITIONS
a) "Headhunter" firms
b) Expatriate
c) Leased employees
d) Internal search
e) Recruiting
f) Online résumés
g) Blind-box ad
h) Employee referral
i) Generation Xers
j) Constraints on recruiting efforts
k) Executive search firm
l) Home-country national
m) Job fairs
n) Independent contractor
o) Recruiter
Typical employee of choice if a company wants to launch a technical product in a new country.

Answer 1

l

Question 2

A good recruiting program should only attract the qualified job seekers.

Answer 2

True

Question 3

Interestingly, older workers have less absenteeism than younger employees.

Answer 3

True

Question 4

Unfortunately, employee referrals are not an effective means of locating potential employees for hard-to-fill positions.

Question 5

Employee referrals may minimize an organization's effort to diversify its workforce.

Question 6

Organizations that are downsizing or not growing will need recruitment as a major human resource activity.

Question 7

Fortunately, internal organizational policies do not constrain a firm's recruiting efforts.

Question 8

One of the better sources for individuals who will most likely perform effectively on the job is a recommendation from a current employee.

Question 9

Given their size, large organizations with national reputations routinely use blind-box ads to fill lower-level positions.

Question 10

Research shows that younger workers are usually more motivated than older workers.

Question 11

Under law, an employer is permitted to seek out preferred job candidates based on non-job related factors such as physical appearance, sex, or religious background.

Question 12

MATCHING KEY TERMS AND DEFINITIONS
a) "Headhunter" firms
b) Expatriate
c) Leased employees
d) Internal search
e) Recruiting
f) Online résumés
g) Blind-box ad
h) Employee referral
i) Generation Xers
j) Constraints on recruiting efforts
k) Executive search firm
l) Home-country national
m) Job fairs
n) Independent contractor
o) Recruiter
Process of discovering potential candidates for actual or anticipated organizational vacancies.

Question 13

The first goal of recruiting is to communicate the position in such a way that job seekers respond.

Question 14

MATCHING KEY TERMS AND DEFINITIONS
a) "Headhunter" firms
b) Expatriate
c) Leased employees
d) Internal search
e) Recruiting
f) Online résumés
g) Blind-box ad
h) Employee referral
i) Generation Xers
j) Constraints on recruiting efforts
k) Executive search firm
l) Home-country national
m) Job fairs
n) Independent contractor
o) Recruiter
Workers often referred to as consultants that are not employees but do specific work at a location on or off the company's premises.

Question 15

MATCHING KEY TERMS AND DEFINITIONS
a) "Headhunter" firms
b) Expatriate
c) Leased employees
d) Internal search
e) Recruiting
f) Online résumés
g) Blind-box ad
h) Employee referral
i) Generation Xers
j) Constraints on recruiting efforts
k) Executive search firm
l) Home-country national
m) Job fairs
n) Independent contractor
o) Recruiter
Events attended by employer representatives or recruiters with the goal of reaching qualified candidates.

Question 16

According to research, unfortunately due to privacy concerns, a very small percentage of companies in the United States use their website for recruiting.

Question 17

The first step in recruiting for overseas positions is to define the relevant labor market.

Question 18

MATCHING KEY TERMS AND DEFINITIONS
a) "Headhunter" firms
b) Expatriate
c) Leased employees
d) Internal search
e) Recruiting
f) Online résumés
g) Blind-box ad
h) Employee referral
i) Generation Xers
j) Constraints on recruiting efforts
k) Executive search firm
l) Home-country national
m) Job fairs
n) Independent contractor
o) Recruiter
Limit human resource recruiters' freedom to recruit and select a candidate of their choice.

Question 19

Research shows that to optimize recruitment effectiveness, executive search firms work closely with college job fairs.

Question 20

The difference between a leased and a temporary employee is that a temporary employee typically remains with an organization for a longer period.

Question 21

MATCHING KEY TERMS AND DEFINITIONS
a) "Headhunter" firms
b) Expatriate
c) Leased employees
d) Internal search
e) Recruiting
f) Online résumés
g) Blind-box ad
h) Employee referral
i) Generation Xers
j) Constraints on recruiting efforts
k) Executive search firm
l) Home-country national
m) Job fairs
n) Independent contractor
o) Recruiter
An individual who lives and works in a country of which he or she is not citizen.

Question 22

Conducting an ________ for an employee builds morale, reduces orientation and training costs, and is less costly than going outside to recruit.

Question 23

_________ is a recommendation from a current employee regarding a job applicant.

Question 24

Disney is effective at recruiting college graduates due to its excellent _________.

Question 25

Aggressive job candidates may set up web pages, called_________, to market themselves to firms.

Question 26

MATCHING KEY TERMS AND DEFINITIONS
a) "Headhunter" firms
b) Expatriate
c) Leased employees
d) Internal search
e) Recruiting
f) Online résumés
g) Blind-box ad
h) Employee referral
i) Generation Xers
j) Constraints on recruiting efforts
k) Executive search firm
l) Home-country national
m) Job fairs
n) Independent contractor
o) Recruiter
A promotion-from-within concept.

Question 27

________ is the process of discovering potential candidates for actual or anticipated organizational vacancies.

Question 28

MATCHING KEY TERMS AND DEFINITIONS
a) "Headhunter" firms
b) Expatriate
c) Leased employees
d) Internal search
e) Recruiting
f) Online résumés
g) Blind-box ad
h) Employee referral
i) Generation Xers
j) Constraints on recruiting efforts
k) Executive search firm
l) Home-country national
m) Job fairs
n) Independent contractor
o) Recruiter
An advertisement that does not identify the advertising organization.

Question 29

MATCHING KEY TERMS AND DEFINITIONS
a) "Headhunter" firms
b) Expatriate
c) Leased employees
d) Internal search
e) Recruiting
f) Online résumés
g) Blind-box ad
h) Employee referral
i) Generation Xers
j) Constraints on recruiting efforts
k) Executive search firm
l) Home-country national
m) Job fairs
n) Independent contractor
o) Recruiter
Web pages that are used as résumés.

Question 30

MATCHING KEY TERMS AND DEFINITIONS
a) "Headhunter" firms
b) Expatriate
c) Leased employees
d) Internal search
e) Recruiting
f) Online résumés
g) Blind-box ad
h) Employee referral
i) Generation Xers
j) Constraints on recruiting efforts
k) Executive search firm
l) Home-country national
m) Job fairs
n) Independent contractor
o) Recruiter
Another name for executive search firms.

Question 31

MATCHING KEY TERMS AND DEFINITIONS
a) "Headhunter" firms
b) Expatriate
c) Leased employees
d) Internal search
e) Recruiting
f) Online résumés
g) Blind-box ad
h) Employee referral
i) Generation Xers
j) Constraints on recruiting efforts
k) Executive search firm
l) Home-country national
m) Job fairs
n) Independent contractor
o) Recruiter
Private employment agency specialized in middle- and top-management placements.

Question 32

________ are valuable in meeting short-term fluctuations in HRM needs.

Question 33

A ________ is a citizen of the host country hired by an organization based in another country.

Question 34

MATCHING KEY TERMS AND DEFINITIONS
a) "Headhunter" firms
b) Expatriate
c) Leased employees
d) Internal search
e) Recruiting
f) Online résumés
g) Blind-box ad
h) Employee referral
i) Generation Xers
j) Constraints on recruiting efforts
k) Executive search firm
l) Home-country national
m) Job fairs
n) Independent contractor
o) Recruiter
Respond better to flexible work policies and programs designed to permit work/life balances.

Question 35

Organizations open job searches to the community through advertisements, employment agencies, and college job fairs.

Question 36

Management consulting firms are one form of a(n) ________.

Question 37

MATCHING KEY TERMS AND DEFINITIONS
a) "Headhunter" firms
b) Expatriate
c) Leased employees
d) Internal search
e) Recruiting
f) Online résumés
g) Blind-box ad
h) Employee referral
i) Generation Xers
j) Constraints on recruiting efforts
k) Executive search firm
l) Home-country national
m) Job fairs
n) Independent contractor
o) Recruiter
Individuals hired by one firm and sent to work in another for a specific time.

Question 38

MATCHING KEY TERMS AND DEFINITIONS
a) "Headhunter" firms
b) Expatriate
c) Leased employees
d) Internal search
e) Recruiting
f) Online résumés
g) Blind-box ad
h) Employee referral
i) Generation Xers
j) Constraints on recruiting efforts
k) Executive search firm
l) Home-country national
m) Job fairs
n) Independent contractor
o) Recruiter
Recruiting technique used effectively in tight or specialized markets.

Question 39

MATCHING KEY TERMS AND DEFINITIONS
a) "Headhunter" firms
b) Expatriate
c) Leased employees
d) Internal search
e) Recruiting
f) Online résumés
g) Blind-box ad
h) Employee referral
i) Generation Xers
j) Constraints on recruiting efforts
k) Executive search firm
l) Home-country national
m) Job fairs
n) Independent contractor
o) Recruiter
Represent employer to prospective applicants as colleges and job fairs.

Question 40

A good recruiting program encourages only ________ applicants to apply.

Question 41

A good recruiting program is indicated by which of the following?

A) More native speakers apply. Fewer foreign nationals apply.
B) More highly skilled applicants apply. Fewer low-skill applicants apply.
C) More qualified applicants apply. Fewer unqualified applicants apply.
D) All applicants are encouraged to apply for jobs.
E) Recruiting is phased out for women and minority applicants.

Question 42

At a recent meeting of HR executives, Rico announced that his firm did not recruit. What reason could he give for this?

A) The organization is growing.
B) Rico's company is a not global organization.
C) Rico's firm recently lost an EEO suit.
D) There are many new jobs being created in his organization.
E) The organization is downsizing and not growing.

Question 43

Ishmael, an HR representative, is working with a manager to write a newspaper ad for his new secretary. The manager wants to say, "Snappy, young female wanted to bring a fresh look and excitement to the office." Ishmael is trying to change the ad to "Secretary needed in high energy, active office to file, answer phones, and manage data." What constraint is limiting this recruiting effort?

A) Organization image
B) Job attractiveness.
C) Internal organizational policies
D) Government influence
E) Recruiting costs

Question 44

Successful recruiting efforts are indicated by all of these outcomes EXCEPT:

A) turnover increases.
B) training costs go down.
C) more job seekers know about available jobs.
D) the applicant pool is increasingly diverse.
E) more job offers are accepted when they are offered to applicants.

Question 45

A private college needs to hire a Chief Information Officer to bring the organization into the 21^st century for computer usage and technology. The human resources area has been directed to hire a relative of a current employee, but no one has the technical skills or abilities needed. These recruiting efforts are constrained by

A) organization image.
B) job attractiveness.
C) internal organizational policies.
D) government influence.
E) recruiting costs.

Question 46

Which of the following is NOT a characteristic of an effective resume?

A) Printed on a quality printer
B) Use an italic font style to get the attention of the recruiter
C) Easy-to-read font style
D) Use standard job description phraseology
E) Use a font the scanner can easily read

Question 47

Alejandro, the HR manager at North American Cabinet, Inc., needs to hire an accountant but only for a four-month period. What should John do?

A) Contact a state employment agency
B) Contact an employee leasing firm
C) Contact an executive search firm
D) Put an advertisement in the local newspaper
E) Attend the next job fair at a local university

Question 48

Which of the following is NOT an advantage associated with promotions from within?

A) It encourages good individuals who are ambitious.
B) It is more costly than external recruiting.
C) It boosts employee morale.
D) It is good public relations.
E) It improves the likelihood of selecting a qualified candidate.

Question 49

Which of the following is NOT a disadvantage associated with internal recruiting sources?

A) Individuals chosen internally already know the company.
B) Internal recruiting sources tend be more costly than external recruiting.
C) Internal recruiting sources can create excessive inbreeding.
D) Internal recruiting sources can be dysfunctional if the company prefers less qualified internal candidates over more qualified external candidates.
E) Internal recruiting sources usually reduce the likelihood of selecting a qualified candidate.

Question 50

Which method tends to generate more likely acceptance from applicants and once employed have a higher job survival rate?

A) Internal search
B) Executive search firm
C) Employee referral
D) Newspaper
E) Online posting

Question 51

A manufacturer has difficulty hiring plant architects. The hours are long, but the money is great. Last year, the firm started doing airport interviews in major cities to screen the applicant pool. Only the most promising candidates are then invited to the company site for a lengthier interview process. An HR representative went to an industry business luncheon last week and found that not one competitor is having similar recruiting problems. None of them were conducting airport interviews, and three of his associates commented that an architect really has to be there to get a sense of the job. The company's recruiting is being constrained by

A) organization image.
B) job attractiveness.
C) internal organizational policies.
D) government influence.
E) recruiting costs.

Question 52

Riya is the director of recruiting for a large corporation. Which of the following is a warning signal that her efforts are not effective?

A) Recruiting costs have increased 5% over the last 3 years.
B) 25% of resumes are received through the Internet.
C) Riya's secretary spends more time acknowledging ad responses from qualified applicants than she did a year ago.
D) Riya's secretary spends more time acknowledging ad responses from under qualified applicants than she did a year ago.
E) The applicant pool is becoming increasingly diverse.

Question 53

Which of the following is accurate regarding the work preferences of baby boomers?

A) They look for the history of the company and the opportunity to work part-time.
B) They are interested in the market leadership of the company and the "image" it has.
C) They respond better to flexible work policies and programs designed to permit work/life balances.
D) They look for organizations that are technologically advanced; and companies that are good stewards of the environment.
E) None of the above

Question 54

Marian is the vice-president of human resources for a large manufacturing organization. She is concerned that there are 40% more unqualified applicants for jobs this year than last year. She should talk to the director of

A) recruiting.
B) training.
C) benefits.
D) employee relations.
E) location.

Question 55

Which of the following is NOT true regarding recruiting?

A) It is fairly easy to generate a pool of qualified candidates. People always need jobs.
B) An effective recruiting process requires a significant pool of candidates from which to choose.
C) The greater the number of applicants, the better the chances of finding an individual who is best suited to the job requirements.
D) A good recruiting program should attract the qualified and discourage the unqualified.
E) Recruiting is the process of seeking sources for job candidates.

Question 56

Wei Xu is the human resources manager of a medium-sized construction company based in China. His company just signed its first multi-million dollar contract to build a hotel in India. He needs to quickly hire a site manager, one familiar with Indian customs and the language. What should he do?

A) Send a Chinese employee overseas to run the project.
B) Do a global search to find the best candidate for the job.
C) Place an ad on Monster.com listing the job opening.
D) Post a job opening placard on the job site fence.
E) Hire a host-country national who has the job qualifications.

Question 57

Chelsea, director of human resources at a large resort in the Southwest, has been unable to fill the last three vacancies for day activity supervisor for senior citizens. After checking with friends who have talked to candidates and potential candidates, she found that the jobs are low paying, boring, and very stressful, compared to the same job at other resorts and activity centers in the area. Recruiting for other positions in the resort has not been a problem. What constraint is affecting her organization?

A) Organization image
B) Job attractiveness
C) Internal organizational policies
D) Government influence
E) Recruiting costs

Question 58

Evan, a recruiter, is trying to identify the different constraints that may impact his recruiting efforts. Which of the following is NOT a major constraint on recruiting efforts?

A) Organization image
B) Job attractiveness
C) Marketing mix
D) Government influence
E) Internal organizational policies

Question 59

Which of the following is NOT a constraint on recruiting efforts?

A) Organizational image
B) Job attractiveness.
C) Internal organizational policies.
D) Cultural Influence.
E) Recruiting costs

Question 60

Which of the following is accurate regarding the work preferences of Millenials?

A) They look for the history of the company and the opportunity to work part-time.
B) They are interested in the market leadership of the company and the "image" it has.
C) They respond better to strict work policies and programs.
D) They express a desire for a workplace that offers career development than high salary.
E) None of the above

Question 61

Your mother is hiring a new nanny for your little sister and the dog. Which one of the following pieces of recruiting information would be most likely to assure that the nanny is a good caregiver.

A) The person is relocating to the area because of a spousal relocation.
B) The person graduated from an excellent nanny school.
C) An excellent nanny recommended the person.
D) The background check came back OK.
E) A friend of your family was a grade school friend of the person.

Question 62

Dominique is looking for a new job. She just had lunch with a prospective employer she met at the conference they were both attending. She had received a roster of job openings when she arrived at the meeting. What kind of external search assistance is she using?

A) Public employment agency
B) Private agency
C) Executive search firm
D) College placement office
E) Professional association

Question 63

Employee referrals offer all of these recruiting advantages EXCEPT

A) the expense of a recruiting search can be saved.
B) an employee knows his/her reputation is at stake, and so uses good judgment in making a referral.
C) referrals use personal friendship instead of job skills as reference criteria.
D) referrals get more accurate information about their potential job.
E) referrals are more likely to stay in a job than other applicants.

Question 64

A major IT provider has decreased recruiting costs significantly by which of these techniques?

A) Using an online application within the company website
B) Running ads in the Wall Street Journal
C) Organizing job fairs
D) Sponsoring technology centers in high schools
E) Encouraging unsolicited applications through gaming software

Question 65

Which of the following is NOT true with respect to the differences between private and public employment agencies?

A) Private employment agencies are believed to offer applicants of a higher caliber.
B) Private employment agencies have a better reputation among job seekers.
C) Private employment agencies are slightly more expensive than public employment agencies.
D) Private employment agencies provide a more complete line of services.
E) Private employment agencies have a better image among employers.

Question 66

Sharifa, the new chief financial officer of a Fortune 500 company, was likely located through which of the following sources?

A) Online résumé
B) Local newspaper
C) Public agency
D) "Headhunter" firm
E) Monster.com

Question 67

Which of the following is NOT an external recruiting source?

A) Advertisements
B) Employment agencies
C) Schools and colleges
D) Employee referrals
E) Unsolicited applicants

Question 68

Ruth, an HR specialist in a technology firm, needs to present the benefits of using the Internet to enhance recruiting efforts to top management. She can use all of these examples EXCEPT

A) it will improve the quality of the applicant pool. Technology savvy is required to apply.
B) there are many electronic job posting services that facilitate electronic recruiting.
C) it's easier to create subgroup categories by unique talents.
D) although it does not save money, it does improve response time.
E) it will improve the quality of the applicant pool. Potential applicants who are not interested will self-select out.

Question 69

The most effective external recruiting sources are:

A) Professional organizations
B) Employment agencies
C) Schools and colleges
D) Advertisements
E) There is no one best external recruiting source

Question 70

Emily is ready to get a bachelor's degree in business from a large urban university located on the East Coast. After graduation, she wants to relocate to Portland, Oregon. She has very little money available for her job search. What should she do?

A) Contact the state employment agency
B) Create an online résumé
C) Hire a consultant at a "headhunter" firm
D) Take a trip to Portland
E) Send unsolicited résumés to a large number of employers in Portland

Question 71

An advertisement for an executive job is likely to be found in all of these places EXCEPT

A) the New York Times
B) Young CEOs monthly newsletter.
C) the Wall Street Journal.
D) a placard posted on the plant gate.
E) ExecSearch.com

Question 72

Ira, an HR representative, is explaining why the company uses blind box ads. He gives all of these reasons EXCEPT

A) we can see if any of our current employees are looking for a job.
B) we can build a backlog of applications for general job needs.
C) we can start the interview process for a position while we are documenting dismissal actions for the person who currently holds the job.
D) we can assess the worker supply in a community before we open an office in that community.
E) we will attract some applicants by our reputation.

Question 73

Jose, an HR manager, is talking to an employment agency representative. He sighs, assuming that there will be no qualified candidates again this week. Who might be on the phone?

A) Public employment agency
B) Private agency
C) Executive search firm
D) College placement office
E) Pre-professional resolution house

Question 74

Marvin, your friend, is advising you, an HR representative, to use an executive search firm instead of the employment agency you have been using to find a senior marketing vice-president. He could make all of these comments EXCEPT

A) your company won't have to be directly involved until the final negotiation stages.
B) the agency will do a complete background check.
C) the employee will pay the fee.
D) the agency has a nationwide contract to find applicants.
E) the agency will seek out executives who have the right skills and who want new challenges and opportunities.

Question 75

Mark, an Information Technology specialist for a large firm, is at a party with some friends from college. He runs into Duffy, a fellow computer science major, and says, "Why don't you come to work with us? You were at the top of the class in school and I know you've done really well with CIStems. Let's do dinner next week and I'll fill you in on opportunities." The dinner is a success. Duffy starts work. Mark receives a $10,000 bonus for referring his friend. Is anything wrong with this as a recruiting activity?

A) Yes. Recruiting activities should only be performed by trained professionals.
B) Yes. This kind of nepotism causes technology failure in the long run.
C) No. This ploy to get competitive information is accepted in the Information Technology world.
D) Yes. Such actions are illegal.
E) No. Mark saved his company an expensive recruiting search and got a qualified candidate.

Question 76

Which of these are problems with employee referrals?

A) Most referrals do not accept initial job offers.
B) Use of referrals may minimize an organization's desire to add diversity to the workplace.
C) Friends cause friction in work groups.
D) Employees who are referrals have less company loyalty.
E) Bonuses are often paid to the employee for the referral.

Question 77

Which of the following is NOT true regarding state employment agencies?

A) State employment agencies are public agencies.
B) State employment agencies are usually tied to unemployment benefits.
C) State employment agencies tend to attract high-skilled individuals.
D) Many prospective candidates tend to believe that state employment agencies are not effective recruiting sources.
E) Few employers seeking high-skilled workers use state employment agencies

Question 78

Response rates to advertisements are influenced by which of the following variables?

A) Labor market conditions, ad placement, company reputation.
B) Skill level of the workforce, skill level in the organization, prestige of the journal
C) Identification of the organization, labor market conditions, the degree of specification of job requirements.
D) Salary, season, skill.
E) Identification of the organization, location of the organization, language and cultural diversity.

Question 79

Why do some prospective employees avoid responding to a blind box advertisement?

A) They do not want to pay the fees.
B) They fear urban congestion and crime.
C) They do not want to take the employment tests.
D) They want to avoid the publicity.
E) They are afraid their current employer may be the company placing the ad.

Question 80

Which of the following is NOT true regarding unsolicited applicants?

A) The number of unsolicited applicants depends on economic conditions.
B) The number of unsolicited applicants depends on the firm's reputation.
C) Unsolicited applications provide an excellent supply of stockpiled applicants.
D) Employers keep a record of unsolicited applications for only a few days if there are no current openings.
E) The number of unsolicited applicants depends on the job seeker's perception of labor market conditions.