Deck 10: Warehousing Management

Question 1

With respect to contract warehousing,___________ to ___________ contracts appear to allow sufficient time for the warehousing provider to learn the client's business while allowing the client some flexibility in case the agreement fails to produce acceptable results.
a.one-year; two-year
b.two-year; three-year
c.three-year; five-year
d.five-year; seven-year

Answer 1

three-year ; five-year

Question 2

Warehouses emphasize ___________ and their primary purpose is to maximize ___________.
a.rapid movement of product; usage of available storage space
b.rapid movement of product; throughput
c.product storage; usage of available storage space
d.product storage; throughput

Answer 2

product storage; usage of available storage space

Question 3

Warehousing and ___________ are substitutes for each other.
a.transportation
b.materials handling
c.packaging
d.inventory management

Answer 3

transportation

Question 4

___________ involves bringing together similar stocks from different sources.
a.Bulk-breaking
b.Assorting
c.Accumulating
d.Sorting out

Question 5

Distribution centers emphasize ___________,and their primary purpose is to maximize ___________.
a.rapid movement of product; throughput
b.product storage; throughput
c.product storage; usage of available storage space
d.rapid movement of product; usage of available storage space

Question 6

___________ and ___________ refer to adjustments associated with the quantity of product.
a.Allocating; assorting
b.Accumulating; allocating
c.Sorting out; accumulating
d.Sorting out; assorting

Question 7

___________ refers to a process of receiving product and shipping it out the same day or overnight without putting it into storage.
a.Just-in-time
b.Cross-docking
c.Accumulation
d.Agglomeration

Question 8

What is considered to be the biggest drawback to public warehousing?
a.high fixed cost to the user
b.lack of safety regulation
c.lack of locational flexibility
d.lack of control by the user

Question 9

___________ warehousing is owned by the firm storing goods in the facility.
a.Private
b.Public
c.Contract
d.Multiclient

Question 10

___________ are focused on e-commerce orders.
a.Warehouses
b.Distribution centers
c.Fulfillment centers
d.Cross-dock facilities

Question 11

Which of the following is not a characteristic of public warehousing?
a.It requires no capital investment from users.
b.Users have a fairly exact determination of their warehousing costs.
c.It is good for users dealing with large volumes of inventory.
d.There is a lack of control by users.

Question 12

Which of the following is not a possible design shape for a cross-dock facility?
a.I
b.H
c.U
d.X

Question 13

___________ refers to building up a variety of different products for resale to particular customers.
a.Accumulating
b.Allocating
c.Sorting out
d.Assorting

Question 14

What are the two major sources of labor in logistics?
a.warehousing and materials handling
b.transportation and warehousing
c.order management and materials handling
d.packaging and transportation

Question 15

Which of the following statements about private warehousing is false?
a.It generates high fixed costs for the user.
b.It is feasible when demand patterns are irregular.
c.It gives users a great deal of control.
d.It may reduce an organization's flexibility.

Question 16

Throughput refers to ___________.
a.storage capacity of a warehousing facility
b.volume through a pipeline
c.inventory turnover in a one-month period
d.amount of product entering and leaving a facility in a given time period

Question 17

Which of the following has been referred to as "transportation at zero miles per hour"?
a.materials handling
b.inventory management
c.procurement
d.warehousing

Question 18

Warehousing labor safety practices in the United States are monitored by which federal government agency?
a.Warehousing Safety Administration
b.Department of Commerce
c.Occupational Safety and Health Administration (OSHA)
d.Consumer Product Safety Commission

Question 19

___________ refers to separating products into grades and qualities desired by different target markets.
a.Assorting
b.Sorting out
c.Allocating
d.Accumulating

Question 20

Multiclient warehousing mixes attributes of ___________ and ___________ warehousing.
a.private; contract
b.common; private
c.public; common
d.public; contract

Question 21

Which of the following statements is false?
a.The primary design consideration in warehousing should be the facility's function.
b.The relative emphasis placed on storage and distribution affects the space layout of a warehousing facility.
c.The quantity and character of goods to be handled must be known prior to designing a warehousing facility.
d.Online orders should be filled from warehousing facilities designed to supply retail store locations.

Question 22

Which of the following is not one of the four questions associated with effective management of hazardous materials storage?
a.What material is being stored?
b.Why is the material being stored?
c.What is the material's source?
d.Where is the material being stored?

Question 23

Which of the following is not an example of warehouse automation?
a.radio frequency identification
b.narrow aisle forklifts
c.automated guided vehicles
d.pallet jacks

Question 24

Which of the following is not a potential measure of warehousing productivity?
a.average warehouse capacity used
b.order fill rate
c.pallets shipped per person
d.cases shipped per person

Question 25

A key advantage of fixed slot locations in a warehouse is ___________.
a.improved employee morale
b.knowledge of where specific products are located
c.better materials handling
d.increased space utilization

Question 26

What is dunnage?
a.additional payment for special handling
b.a type of packaging material that is placed inside of boxes
c.material that is used to block and brace products inside carrier equipment
d.additional transportation fees that are charged to small shippers

Question 27

In general,warehousing security can be enhanced by focusing on people,___________,and ___________.
a.building; equipment
b.buildings; cost
c.cost; processes
d.facilities; processes

Question 28

In the United States,forklifts account for 1 of every ___________ workplace deaths.
a.5
b.6
c.10
d.14

Question 29

Trade-offs must be made among space,labor,and ___________ with respect to warehousing design.
a.cost
b.construction materials
c.mechanization
d.speed

Question 30

The two most common causes of warehousing fires in recent years have been those caused by electrical distribution and lighting equipment and ___________.
a.those caused by lightning strikes
b.those that were intentionally set
c.those that resulted from the heat source being too close to combustibles
d.those where cutting or welding took place too close to combustibles

Question 31

A key advantage of variable slot locations in a warehouse is ___________.
a.increased space utilization
b.better materials handling
c.ease of record keeping
d.more logical and simple product layout

Question 32

Which of the following statements is false?
a.Clean and sanitary warehousing facilities can have a positive impact on morale.
b.One suggestion for warehouse sanitation is to clean the facility at least once a day.
c.Clean and sanitary warehousing facilities can reduce employee turnover.
d.Clean and sanitary warehousing facilities require costly technology.

Question 33

A safety data sheet (SDS)is required for ___________.
a.all finished goods stored in a warehouse
b.each hazardous product to be stored in a facility
c.all raw materials brought into a firm
d.any product imported into the United States

Question 34

What is the most frequent source of injuries among warehousing personnel?
a.repetitive motion
b.assault by other warehousing personnel
c.workers struck by an object
d.back and shoulder injuries

Question 35

Which of the following is not a trade-off in warehousing design?
a.two-dock versus single-dock layout
b.build up versus build out
c.order-picking versus order-taking functions
d.degree of warehouse automation

Question 36

Narrow aisles can store ___________ to ___________ percent more product than conventional aisles.
a.30; 40
b.20; 25
c.15; 20
d.10; 15

Question 37

Which of the following statements about a one-dock layout is false?
a.Each and every dock can be used for both shipping and receiving.
b.It requires carriers to pick up and deliver at specific times.
c.Goods move in a straight configuration.
d.The product may sometimes be reloaded in the vehicle that delivered it.

Question 38

As one builds higher,building costs ___________,while warehousing equipment costs tend to ___________.
a.increase; decrease
b.increase; increase
c.decrease; decrease
d.decrease; increase

Question 39

___________ is a popular strategy that slots the most frequently picked items in the most accessible location.
a.Fixed slot location
b.Variable slot location
c.Velocity slotting
d.ABC slotting

Question 40

One estimate suggests that only approximately ___________ percent of a facility's cubic capacity is actually occupied by product.
a.20
b.25
c.35
d.50

Question 41

In essence,multiclient warehousing mixes attributes of private and contract warehousing.

Question 42

Private warehousing tends to be feasible when demand patterns are relatively stable.

Question 43

Assorting involves breaking larger quantities into smaller quantities.

Question 44

One drawback of cross-docking is that it increases the amount of necessary warehousing space.

Question 45

Perhaps the biggest drawback to public warehousing is the inability to provide specialized services.

Question 46

Private warehousing offers potential users a great deal of control over their storage needs.

Question 47

Throughput is the amount of product entering and leaving a warehousing facility in a given period of time.

Question 48

Public warehousing has embraced value-adding activities such as customization and reverse logistics to a greater degree than has contract warehousing.

Question 49

Fulfillment centers represent a special type of distribution center that is focused on e-commerce orders.

Question 50

Warehousing is needed because patterns of production and consumption may not coincide.

Question 51

Many well-run companies view warehousing as a strategic consideration and as a potential source of competitive advantage.

Question 52

Warehouses emphasize the rapid movement of products through a facility and attempt to maximize throughput.

Question 53

Assorting and sorting refer to adjustments associated with the quantity of product.

Question 54

With public warehousing the user rents space as needed,thus avoiding the cost of unneeded space.

Question 55

A storage facility with low rates of product turnover should be laid out in a manner that maximizes utilization of the cubic capacity of the storage facility.

Question 56

Accumulating involves bringing together similar stocks from different sources.

Question 57

In the United States,the Department of Commerce has primary responsibility for warehousing safety practices.

Question 58

Three-to-five year contracts appear to allow sufficient time for contract warehouses to learn their client's business while at the same time allowing clients some flexibility.

Question 59

The preferred design for a cross-dock facility is an "H" shape.

Question 60

Materials handling has been referred to as transportation at zero miles per hour.

Question 61

Buildings that store hazardous materials often have walls and doors that can withstand several hours of intense fire.

Question 62

In general,warehousing security can be enhanced by focusing on people,facilities,and information.

Question 63

Recent estimates suggest that only approximately 30 percent of a warehousing facility's cubic capacity is actually occupied by product.

Question 64

Increases in warehousing productivity require significant investment in technology or mechanized or automated equipment.

Question 65

Trade-offs must be made among space,labor,and mechanization with respect to warehousing design.

Question 66

A variable slot location warehousing system may result in low space utilization.

Question 67

Forklift operators in the United States must be recertified every five years.

Question 68

Clean and sanitary warehousing facilities can have a positive impact on employee safety,morale,and productivity.

Question 69

Narrower aisles can increase the space utilization of a facility.

Question 70

Fixed slot location systems slot the most frequently picked items in the most accessible location.

Question 71

Fires are a constant threat in warehousing.

Question 72

Radio frequency identification is an example of warehouse automation.

Question 73

A general rule of thumb is that it is cheaper to build up than build out.

Question 74

A one-dock warehouse layout,in contrast to a two-dock layout,increases the space needed for storage docks.

Question 75

Forklifts account for one of every six workplace deaths in the United States.

Question 76

Government regulations require organizations to create a safety data sheet (SDS)for each imported item that is stored in a warehousing facility.

Question 77

Back and shoulder injuries are the most frequent injuries among warehousing personnel.

Question 78

Dunnage refers to charges for accessorial transportation service.

Question 79

Motivation of warehousing employees can be difficult because of the somewhat repetitive nature of the operation.

Question 80

Potential threats to warehousing security include theft,pilferage,heat and humidity,and fire.