When communicating, humor can help create a sense of ease and lessen the gap between manager and staff.

Question

Quizplus · Accepted Answer

Humor can be a useful tool in building rapport and reducing tension between people, including managers and staff. It can help to break the ice, create a more positive and relaxed atmosphere, and make people feel more comfortable around each other. However, it's important to use humor appropriately, as what is funny or acceptable to one person may be offensive or inappropriate to another. Managers should be mindful of cultural sensitivities, individual differences, and the context in which humor is used.

When Communicating, Humor Can Help Create a Sense of Ease