If a server in a restaurant convinces a patron to buy a t-shirt at the front counter, they are:
A) Upselling
B) Cross-selling
C) Split-selling
D) Overselling

Question

Quizplus · Accepted Answer

The server is cross-selling by persuading the patron to buy a product that is related to the restaurant experience but not directly involved in their meal, such as a t-shirt. Upselling would involve convincing the patron to upgrade or add onto their meal, while split-selling and overselling are not terms commonly used in sales or marketing.

If a Server in a Restaurant Convinces a Patron to Buy