CRM stands for:
A) Customer Revenue Management
B) Customer Relationship Marketing
C) Customized Relationship Management
D) Customer Relationship Management

Question

Quizplus · Accepted Answer

CRM stands for Customer Relationship Management, which is a strategy used by businesses to manage interactions and relationships with customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support processes to improve customer satisfaction and drive business growth. Options A, B, and C all have some elements of CRM but do not fully capture the scope and purpose of this strategy.

CRM Stands For