________, or reducing the number of organizational levels to get closer to the customer, is one of the important shifts in marketing and business practices.
A) Merging
B) Flattening
C) Globalizing
D) Focusing
E) Justifying

Question

Quizplus · Accepted Answer

Flattening refers to the process of reducing the number of organizational levels, which allows companies to be more responsive to customer needs and achieve greater efficiency in decision making. This shift is necessary in today's fast-paced business environment, where customers expect quick responses and personalized experiences. Merging, globalizing, focusing, and justifying are not directly related to the concept of flattening.

________, or Reducing the Number of Organizational Levels to Get