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Amber Oversees the Activities at a Consumer Packaged Goods Firm

Question 34

Multiple Choice

Amber oversees the activities at a consumer packaged goods firm that include researching, developing, and launching new, high-quality shampoos, quickly and within budget. With which process is her job most closely aligned?


A) the fulfillment management process
B) the market-sensing process
C) the customer acquisition process
D) the customer relationship management process
E) the new-offering realization process

Correct Answer:

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