During ________ testing, the company's technical people observe how customers use the product, a practice that often exposes unanticipated problems of safety and servicing and alerts the company to customer training and servicing requirements.

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Beta testing involves real customers using the product in a real-world setting, which allows the company to observe how people interact with the product and identify any issues or areas for improvement. This type of testing is valuable for discovering problems related to safety, servicing, and customer training.

During ________ Testing, the Company's Technical People Observe How Customers