In the hotel industry, primary service features include merchandise for sale, free breakfast buffets, and loyalty programs.

Question

Quizplus · Accepted Answer

Primary service features in the hotel industry typically include factors such as room quality, location, amenities (such as pool or fitness center), customer service, and overall experience. While some hotels may offer merchandise, free breakfast buffets, and loyalty programs, these are not considered primary service features.

In the Hotel Industry, Primary Service Features Include Merchandise for Sale