Leo's manager has asked him and his teammates to demonstrate caring towards customers. They are instructed to learn customers' names, and use names while interacting with them. Repeat customers should get special attention, and the team members should remember their preferences and habits. The manager is asking the team to be ________.
A) assuring
B) candid
C) empathetic
D) reliable
E) responsive

Question

Quizplus · Accepted Answer

The instruction to demonstrate caring towards customers, learn customers' names, and remember their preferences and habits all indicate that the manager is asking the team to be empathetic towards customers.

Leo's Manager Has Asked Him and His Teammates to Demonstrate