Company call center executives provide procedural information to clients who call in about the specifications and operation of the product. These call center employees can be called ________.
A) technical support people
B) sales assistants
C) telemarketers
D) deliverers
E) consultants

Question

Quizplus · Accepted Answer

Technical support people are specifically trained to provide information about product specifications and operation, which is what call center executives do in this scenario. Sales assistants and telemarketers have different roles and responsibilities, and deliverers and consultants are not relevant to the context given.

Company Call Center Executives Provide Procedural Information to Clients Who