Today's customers expect a salesperson to have extensive product knowledge, to be efficient and reliable, and to provide ideas to improve the customer's operations. These demands are forcing companies to make higher investments in ________.
A) sales training
B) internal selling
C) management controls
D) advertising
E) sales promotions

Question

Quizplus · Accepted Answer

The increased demands of customers are causing companies to make higher investments in sales training so that their salespeople can have extensive product knowledge, be efficient and reliable, and provide ideas to improve the customer's operations.

Today's Customers Expect a Salesperson to Have Extensive Product Knowledge