Appointing teams to manage customer-value-building processes and break down walls between departments is part of which of the following business practices?

Question

Quizplus · Accepted Answer

Appointing teams to manage customer-value-building processes and breaking down walls between departments is part of reengineering, which involves redesigning business processes to improve efficiency, effectiveness, and competitive advantage. Outsourcing involves contracting with external firms to perform non-core business activities, while benchmarking involves comparing performance against industry leaders to identify best practices. Supplier partnering involves working closely with suppliers to improve supply chain performance, while customer partnering involves collaborating with customers to co-create value.

Appointing Teams to Manage Customer-Value-Building Processes and Break Down Walls