Redesigning and automating business processes can be seen as a double-edged sword because:
A)increases in efficiency may be accompanied by job losses.
B)increases in efficiency may be accompanied by poor data quality.
C)support for middle-management decision making may be offset by poor data quality.
D)reliance on technology results in the loss of hands-on knowledge.
E)it can concentrate power in the hands of senior executives.

Question

Quizplus · Accepted Answer

Redesigning and automating business processes often involve the use of technology, which can replace human labor and lead to job losses. While automation can increase efficiency and productivity, it can also have negative impacts on the workforce.

Redesigning and Automating Business Processes Can Be Seen as a Double-Edged