In response to giant retailers and category killers,entrepreneurial retailers are building entertainment into stores with coffee bars,lectures,demonstrations,and performances.They are marketing a(n) ________ rather than a product assortment.
A) experience
B) customer value
C) customer delight
D) total service solution
E) intangible benefit(s)
Correct Answer:
Verified
Q25: Many brick-and-click competitors became stronger contenders in
Q26: Companies address needs by putting forth a(n)_,a
Q27: _ reflects a customer's judgment of a
Q28: Value reflects _.
A) the price consumers are
Q29: A(n)_ need is a need that the
Q31: A(n)_ need is one that motivates the
Q32: During market segmentation analysis,the marketer identifies which
Q33: _ includes all the actual and potential
Q34: Industry boundaries are blurring rapidly as companies
Q35: The identification and profiling of distinct groups
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