________ is the process by which organizations adjust the supply of their services in an attempt to match demand.

Question

Quizplus · Accepted Answer

Capacity management involves adjusting the supply of services to match demand. It is a key component of operations management, as organizations need to balance the costs of providing service with the need to meet customer demand. Disintermediation refers to the elimination of intermediaries in the supply chain, while total quality management focuses on improving the quality of products and services. Just-in-time management is a system for producing and delivering products on a just-in-time basis, while augmented service management refers to providing additional services or features to enhance the customer experience.

________ Is the Process by Which Organizations Adjust the Supply