________ occurs whenever a consumer sees a significant difference between his current state of affairs and some desired or ideal state.
A) Perceived risk
B) Problem recognition
C) Problem solving
D) Learning
E) Lifestyle change
Correct Answer:
Verified
Q1: _ is the step of the decision-making
Q2: Brand loyalty in the product choice step
Q3: The process that individuals or groups go
Q4: When a customer feels regret after purchasing
Q6: A consumer purchase decision made with a
Q7: The greater the _ of a purchase,
Q8: The product alternatives a customer seriously considers
Q9: Consumers often rely on rules of thumb
Q10: Customer satisfaction with a purchase is based
Q11: When using _, a consumer exerts little
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