Which of the following is a management philosophy that focuses on satisfying customers through empowering employees to be an active part of continuous quality improvement?

Question

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Total quality management (TQM) is a management philosophy that emphasizes continuous improvement and customer satisfaction through the empowerment of all employees within an organization. It involves a company-wide commitment to quality and customer service, and a focus on reducing waste and inefficiencies in all aspects of business operations. TQM can help organizations to achieve higher levels of customer satisfaction and loyalty, reduce costs and increase productivity, and improve overall business performance.

Which of the Following Is a Management Philosophy That Focuses