A restaurant that features a serve-yourself buffet, which eliminates the need for a full wait staff, is using disintermediation.

Question

Quizplus · Accepted Answer

Disintermediation refers to the elimination of intermediaries in a supply chain or distribution channel. In this case, the restaurant has eliminated the need for a full wait staff, which serves as an intermediary between the customers and the food, by using a self-serve buffet.

A Restaurant That Features a Serve-Yourself Buffet, Which Eliminates the Need