Once a business has established its performance standards,its next step is to:
A)Develop a system that provides usable and timely feedback data on actual performance.
B)Invest substantially on customer service training to ensure service standards are met.
C)Compose a marketing plan.
D)Implement the steps of the action plan.

Question

Quizplus · Accepted Answer

Developing a system that provides usable and timely feedback data on actual performance is the next step after establishing performance standards. This will allow the business to monitor and evaluate its performance against the standards and make necessary adjustments or improvements. Option B and Option C may come later in the process, but they are not the immediate next step. Option D assumes that an action plan has already been created, but it may not be the case yet.

Once a Business Has Established Its Performance Standards,its Next Step